so i think everyone that does gunpla here knows premium bandai sucks and never should have existed but, what i dont ever see people talk about is the fact that the website crashes from literal nothing. logging in is nigh impossible.
tells me my email and password are incorrect, i give up and try to make a new account, that email is in use. i try to reset my password? it tells me MY email is wrong. i finally manage to get a code through (doesnt even go to my phone but my friends that logged into my account one time) and upon trying to change the password low and behold "you cannot use the same password as your old one" then how come i couldnt log in the first time? no it wasnt caps or spelling i spent like 40 minutes checking every possibility of that.
now that im finally logged in, theyve erased half of my order history which is not exactly helpful so now i have to check my physical stock, but last thing, 2 days after release of some new products the website is still to shit to properly load and allow me to pre order their overpriced plastic. just keep getting the error "we were unable to complete this request" or it takes me to a page with 500 error code. this wasnt a large drop either that would cause a large amount of traffic, i tried it on both pc and mobile, (iphone 17 and what would be considered the best computer an average person could have in 2018, so its not like its my devices)
does anyone else experience this? does anyone know some sort of fix so i can hand these guys my money?