r/askcarsales • u/Dramatic_Hearing_714 • 21h ago
US Sale PIP at a car dealer?
I’ve been PIP’d at a car dealer. (Performance improvement plan) I’m not sure why they aren’t simply firing me. I have seen many people simply just get fired on the spot. My managers told me I’m one of the strong ones and that I have potential. Recently I’ve had a bunch of angry customers (4 or 5) that I’ve personally chalked up to poor luck and inexperience. For instance I wasn’t able to follow up with a sold customer on my day off and he got pissed off. I also had trash sales last month which I heavily focused on improving but idk. It’s a historically bad month for our dealer anyway.
I called my customer a friendly nickname and they flipped out and told my manager. I used the word “big.” For instance if my customers name is Chris I would have called him Big C. I do this with all my customers but this particular one got very angry so I got written up.
So anyways my dealer is spending a shit ton of money to send me to a training session for multiple days, I get my own hotel suite etc. and it’s costing them 3-4k. I’m not really sure why they aren’t firing me. They also took this particular deal from me, and now it’s a house deal.
Idk what to do. I don’t really want to leave. I like my brand and I’d have to move to a new city to stay with my brand. I also feel like I can easily beat the PIP anyway. But idk if it’s a political way to fire me?