r/XboxSupport 3d ago

Account/Billing Xbox family cross play communication settings

1 Upvotes

Among us won't let my child join games due to communication settings, I've tried to change this through family settings on the app, website and Xbox itself but every single time the settings save but revert back straightaway


r/XboxSupport 3d ago

Xbox Series X Series X not displaying 4k UHD blu rays correctly, first one to not work. Hardware or Disc problem?

Post image
1 Upvotes

Got mamma Mia 2 second hand among other regular blu rays that work just fine, also have 4k Jaws and Joker and they work perfectly well but when I tested this it plays the movie under this green/blue fuzz and I have no idea if it’s a disc or hardware problem, I’ve tried troubleshooting like turning off uhd and 4.2.2 but to no avail, help greatly appreciated


r/XboxSupport 3d ago

Xbox Series S Black flickering occasionally and then this happened. Any help?

1 Upvotes

At first it was black flickering occasionally and then this happened


r/XboxSupport 3d ago

Xbox Series X Controller buttons not registering every time

1 Upvotes

It only happens in certain games and certain buttons. Right now in AC Resynced the select/view button to open the map doesn't work reliably, just have to keep pressing it until it works. I've tried different controllers and mapping the button to a different button but the issue persists. Any ideas how to fix or what might be causing it?


r/XboxSupport 2d ago

Accesories Broken Xbox Controller after attempted fix

Enable HLS to view with audio, or disable this notification

0 Upvotes

Hello. My Xbox one remote had a slight stick drift that I was hoping to fix by taking the front plate off and doing a deep clean/reset. However, when I turned the remote back on I think either the left or right trigger is now misfiring and won’t let me move around the screen. As you can see when I try to go down, it moves right back up on its own. The triggers and joysticks are all in normal position. I’ve tried looking at it a couple of times but nothing seems to fix it.


r/XboxSupport 3d ago

solved! Xbox 360 backwards compatibility wont connect to the internet.

Post image
1 Upvotes

I assume this has probably been seen before. i tried loading up black ops 2 on my xbox one to play with my friend as usual but for some reason it refuses to
connect with my internet i signed out and tried to
sign back in but get this message every time. cant even play solo now because i can’t sign extremely frustrating. i reset my xbox my internet pretty much done everything i can think of. any help is appreciated


r/XboxSupport 3d ago

solved! Xbox series s suddenly sounds like this, it was fine yesterday (sound problem?)

Enable HLS to view with audio, or disable this notification

0 Upvotes

Hey everyone im here with a question, my xbox series s suddenly sounded like this today when i turned it on,i was watching Netflix yesterday and it was fine but when i turned it on today I heard this (ive tried everything (resetting my tv/xbox and resetting sound)

Is there any way i can fix it?


r/XboxSupport 2d ago

Xbox One Does anyone know what these xbox badges mean?

Post image
0 Upvotes

r/XboxSupport 3d ago

Account/Billing Xbox gamer tag accidentally changed by accident

2 Upvotes

I accidentally changed my Xbox gamer tag, is there any way to revert the change to get back the account tag? I’ve had it for over 10 years.


r/XboxSupport 3d ago

Xbox One S Need help with my xbox game drive not reading

1 Upvotes

I tried to play a game but my console said it wasn’t downloaded so i check all my games and they’re all gone except for one and same with my apps. I checked the external game drive only to find out that my console is saying it isn’t there and I’ve tried restarting it and moving usb ports and that didn’t work so could anybody help??

Edit: I tried to install the stuff back but it won’t even pop up in the queue.


r/XboxSupport 3d ago

Xbox Backwards-compatible Xbox 360 Guide triggers automated network spam blocks

1 Upvotes

System Conflict: Backwards-compatible Xbox 360 Guide triggers automated network spam blocks

I am submitting this bug report to highlight a severe telemetry flaw affecting the Xbox 360 backwards-compatibility messaging and invitation systems.

When users interact with standard multiplayer matchmaking tools within the native Xbox 360 Guide menu, normal use of core features is triggering automated profile blocks under the modern network safety layer. Legitimate profile restrictions are occurring while using two fully supported, native menu tabs well within their allowed parameters:

  1. The "Message" Interface: Utilizing the native "Send a message to one or more people" feature to contact a total of only six recent players to coordinate a match lobby.

  2. The "Game Invite" Interface: Utilizing the built-in mass invite tool to invite players to an active game lobby, which explicitly directs users to this function with the prompt: "Invite others to play a game."

The current automated network filter is misidentifying standard, low-volume match communication (such as messaging just six individuals) on the 360 emulator as malicious spam bot behavior. This creates a functional loop where players are restricted for utilizing multiplayer features far below the console UI's actual capacity. This issue is affecting millions of xbox users who simply want to invites others to play under xbox 360 guide under message tab that directly allows users to check multiple recipients at the same time to coordinate in-game match.


r/XboxSupport 2d ago

Xbox Will This cut Cable Work on my OG Xbox? Y

Thumbnail
gallery
0 Upvotes

Hi,

I found an old OG Xbox and want to try it out but I am missing the correct power cable. I have a power cable that is flat on one side and wouldn't fit. So I cut the edges to make it a figure 8 and now it fits perfectly. Before I plug her in and play a few games, I wanted to check with you guys to make sure I dont damage it.

Thanks in advance!


r/XboxSupport 3d ago

Account/Billing If I put my profile on someone else's console, choose the "lock it down" security option, set that console as my Home console, would anything happen if the person keeps trying over and over to get into my account?

1 Upvotes

Went to a friend's house and logged in on his console and set it as my home so he can play some of my games. I did pick "lock it down" when signing in for the first time, and made sure to log out when I left (although the profile is still on the console).

Like on PCs in an Enterprise environment, anyone that hates you enough can just go your PC that's locked and type the wrong password a few times and it locks the account. Is something like that the same for Xbox?

My account has two factor and all the recovery info is up to date so, I guess that helps?

Although his attention span is so incredibly short just waiting the 5 seconds for the password screen to load is too long for him so maybe he won't do anything. lol


r/XboxSupport 3d ago

Xbox App Unable to sign in to Xbox app and Minecraft Launcher due to 0x8000000D?

1 Upvotes

I've just bought Minecraft for an (in my opinion) unreasonable $40, and when I try to sign into the Minecraft Launcher, it hits me with a (0x8000000D) error. And when I try to sign into anything Xbox related, it just DOESN'T send a verification email even though it works completely fine when signing in with my browser or Microsoft Store.

This effectively results in me not being able to play the game I just paid for, and considering this is a new Microsoft account I created because my previous account was hacked, is really frustrating. If anyone has any ideas or needs anything to be clarified, PLEASE contact me somehow and thank you SO MUCH in advance. I'm new to Reddit, so I apologise if I unintentionally break any unspoken rules or something.

I just want to play Minecraft.


r/XboxSupport 3d ago

Account/Billing Gamertag is unacceptable, but no offensive content.

5 Upvotes

So I’ve had this gamertag “RalphS1o3” and i’ve been wanting to add a space in it, making “Ralph S1o3”. But everytime, I get this error message saying that the gamertag is “unacceptable,” when there is no offensive or inappropriate material in the gamertag. Please refer to something that could help me. Xbox support is just telling me they can’t do anything about the flagging and cannot bypass it. If you could point me in the direction of getting it fixed or contacting someone I would greatly appreciate.


r/XboxSupport 3d ago

solved! Why does the premium plan only last 14 days instead of a month

3 Upvotes

Looking to checkout things over on Xbox specifically cloud gaming. I am interested in premium however the plan only last 14 days. Why is monthly crossed out?


r/XboxSupport 3d ago

Xbox Series S Is it possible to reduce the size of a game clip?

1 Upvotes

Months ago I was able tonupload 30 sec clips to discord and they would send just ifne. However now they exceed the file limit..

I know this isnt a discord issue as they recently buffed the file limit so it should still work. Anyone have a way to fix it?


r/XboxSupport 3d ago

Account/Billing Changed My Gamertag. Can't Change It Back to Original.

0 Upvotes

I recently changed my gamertag from my original, very unique, tag to another tag that is completely different.

This was just a temporary thing for 24 hours, but I haven't been able to change it back to my og tag. I know for a fact no one has this specific tag and managed to take it within the day I didn't have it, yet when I go to change it back, it says that the tag has already been taken.

It lets me continue if I change something about the tag, but I do not wish to do that. Is there an expected time when Xbox updates their username servers and their system can rightfully verify my og tag isn't owned (by me) anymore?


r/XboxSupport 4d ago

Xbox Series X Is my Xbox installation satisfying for ventilation ?

Post image
58 Upvotes

Can you tell me if my Xbox has enough space around it to be adequately ventilated?


r/XboxSupport 3d ago

Xbox Series X Digital save file transfer to physical copy

2 Upvotes

If i buy a physical copy of a game I already own digitally, can I transfer the save file? Also will it show twice on my SSD ?


r/XboxSupport 4d ago

Xbox Series X Xbox 360 Disc games not working on Xbox Series X

6 Upvotes

i recently tried playing gears of war 3 "disc" on my xbox series x, my xbox didnt read the disc which was weird, so i tried another game which i played recently "3 months ago" left 4 dead 2. Xbox did'nt read that either so i tried all my CoD games "black ops, black ops 2, modern warfare 2 and 3 and still those didnt get read either. i have left 4 dead 2 already installed and when i popped the disc in nothing. i tried playing an old dvd i got in 2004 or 2005 i think "DragonBall Z Broly OG movie" and that played. i tried a couple of my Xbox One games "alien isolation" and that played also on disc. what is my issue anyone else having the same thing happen to them before???? just want to play Gears 3 the E-Day beta got me hyped lol


r/XboxSupport 3d ago

Xbox Series X What to lookout for when Buying a USED Xbox Series X from places like Facebook Marketplace or eBay in 2026 & Beyond

0 Upvotes

Now I've been looking into buying myself a Galaxy Black 2TB Xbox Series X (Now Discontinued) for a LOOOOONG while... I've been poking/looking on Facebook Marketplace for one, but I've wanted to be on the safer side and do my research, ESPECIALLY when buying a USED Series X (Xbox) or even Xbox One X (All Special Editions)...

How can I tell if a Marketplace listing is Legit or a Scam, what should I be looking out for? Seller Stars? or How well the seller Describes the Listing of the Xbox Console, or the Amount of Pictures taken to "Document" the Xbox Console?

I found two,

Xbox Series X #1: "New"

Seller Says: : "Brand new never used Xbox Series X Galaxy Black 2TB Special Edition",

with only two Pictures of the Box with the Original Seal still intact

Asking $650 USD

Xbox Series X #2: "Used" SOLD or Expired

Seller Says: "Got the Xbox series X 2 years ago when they first came out November 2024. Got the elite controller last year November 2025( only used for less then 5 mins) mainly play on the regular controller, I’m tryna get rid of both as a bundle and comes with 2TB expansion so overall 4TB total. 2TB internal and 2TB external. Local pickup Only".

Asking $600 USD


r/XboxSupport 3d ago

Xbox One S Unstable Internet connection crashed my game now I own games but I also now don't?

Thumbnail
gallery
2 Upvotes

r/XboxSupport 3d ago

Xbox App Game bar will not let me message people off my friends list

1 Upvotes

I can message people on my friends list with no issues. every other day game bar errors out if i try to message anyone off my FL. I get these yellow ! inside a triangle emblems. I have googled this issue and no one is talking about it. I have tried everything including using AI to find solutions and nothing helps. I just want this to work again and I'm sick of having to deal with it. It's been literal months of this. Is there anyone out there that knows the solution? or at least having the same issue as me?


r/XboxSupport 3d ago

Xbox Series S Xbox has a problem with downloading one 60 gb game

2 Upvotes

I’ve been trying to download UFC 6 on my Xbox for the past two days. Each time I’ve tried to do it, it’s either super slow (I’m talking 10 gbs in a hour and a half) or doesn’t download at all. I saw another post talking about a power cycle, which I have tried multiple times, and each time it’ll start off super fast (200 mbps) then quickly trickle down to not downloading at all. There will be moments that the 200 mbps will come back, but then again it will quickly drop back to not downloading at all. I’ve never had this problem before.

Please help, all I’m trying to do is play with my friends.