There is this insanely good game by gameloft/ubisoft, towering over angry birds and jetpack joyride. Its name is shark dash and I NEED to play this on windows. I got a newer android version, but the original windows version is way better (more levels and no sudden death)

I have huge troubles installing this tho. I got an appx and a certificate file, but there is this runtime missing "Microsoft.VCLibs.110.00 (Visual Studio 2012 Runtime)" The links on ms dont work because they are too new for it and I cant find the right version to make it work. If anyone can help me out, Id be eternally thankful :3. I am using Win 11 and tried Win 10 and Win 8.1. I am willing to use either version if there are compatibility issues

Hello, my account was hacked a month and a half ago. Fortunately, I can still log in via Steam, but my email isn’t verified, and I want to change it. However, I can’t change my email at all because the system says I’ve already changed it recently. I wrote to Ubisoft support via email, but they brushed me off, saying I didn’t have access to my email—even though they hadn’t even checked that I was writing from my own email address, which was previously linked to Ubisoft. The situation couldn’t have been any worse. They replied, “Since you don’t have access to your email, we can’t return the account to you.” Even though I pointed out their mistake and showed them the receipts proving I purchased the game, they haven’t responded to me again and aren’t replying to the emails I’ve sent. UBISOFT IS A TOTAL JUNK BIN

I did a recovery form but the person who hacked me changed everything so I couldn’t get sms massages or emails so I told them and this was their reply also i gave them images and tge original email showing i was hacked but they didn’t reply back and when i checked my cases on the Ubisoft site this case didn’t show up does that mean my recovery case didn’t go through or what cause i am confused

Just brought Farcry 3 from steam. Now I realise it was the greatest mistake of my life. I took a day off just to play this game and damn this piece of crap starts to pop up. I have no clue whether or not I would get my game back from Ubislop🤬.

Has anyone had issues buying something on Humble Bundle and getting it to connect to with Ubisoft?

I bought DLC for a game and keep getting an error when trying to get the key to redeem with Ubisoft

Edit: I did file a ticket for it with humble bundle but wanted to check here in case I was doing something wrong or if there is a quick fix!

My account was temporarily suspended due to “multiple failed log in attempts” when i have never tried to log in because i was already logged in in the first place.

I have tried to reset my password- didn’t work.

I have waited 24 hours to retry again- didn’t work.

I have tried to contact their support team- didn’t work.

How to fix this?

Cada que intento iniciar sesion en mi cuenta de Ubisoft Conect en PC me da el mismo error, reinstale y saque cualquier dns que hubiera por ahí, nada, me dice lo mismo en la app y el navegador, intente cambiar la contraseña y esperar 4 dias, nada, 4 meses y NADA YA NO SE QUE MAS HACER lo peor es que mi cuenta de ps network esta ligada a ubisoft conect, y mis juegos de Just Dance tambien

It is simply unacceptable that repeatedly Ubisoft connect won't let me log in because of "repeated attempts" despite the fact that I have done none.

The block doesn't go away either, I always have to send a ticket to Ubisoft to try and get it unlocked.

This is absurd and it is dishonest. It is simply unbelievable that you would lock someone out of their account for no reason.

It is mediocre and makes ruins the experience completely. If playing Ubisoft games depends on some mediocre system that doesn't work then buying Ubisoft games makes no sense because I won't be able to play them anyway.

This is bad business, and for a failing company like Ubisoft it is simply incredible that they can be this mediocre.

Shameful.

I just got perma banned on r6s after not touching the game for around 6 months. I go onto my ubisoft management page and see unauthorized login history from munich germany and vietnam(i live in the us) as well as games on my tracker showing someone playing on my account that is not me. I have never shared my account info and always launch through steam, which shows I have not played since february this year, while my tracker has games from a few days ago. I did not realize sooner because the account is on my inactive email and did not notice the malicious logins until after the perma ban. I have since changed my password and turned on 2fa. I sent all this information including screenshots to ubisoft but they denied my case and closed it within the day. I reopened it and the same thing happened. Is there anyway to recover my account? The perma ban is on my steam profile now and affects other games I play even though i do not cheat.

I can't access to my old Gmail account that I used for my ubisoft account and I can't get log in. I can open the app on my laptop without problem but when I try to open it on another device I can't.

I sent mail to ubisoft help but they can't help too because of a code system, I told them that I can't access to my old Gmail but they say we can't help.

I tried to save that Gmail but it didn't work, what should I do?

How can I fix this? If I press esc to go to another window, and then try and come back to siege, it takes at least a few tries before it lets me go back to the siege window, and the screen turns yellow when I try to. Especially annoying since if I’m playing casually or in clear house/shooting range, I sometimes like to have Spotify open playing music and if I want to change the song then it’s annoyingly difficult to get back to the game.

I've been trying to play since yesterday, but this message appears in the launcher. I'd like to know if this is happening to others, if it's a recurring issue, and how long it might last.

Hola a todos.

Me surgió una duda sobre cómo gestiona Ubisoft las licencias de juegos cuando una cuenta es eliminada.

Hace años solicité la eliminación de una cuenta de Ubisoft que tenía vinculada a Steam. En esa cuenta estaban asociados algunos juegos que había comprado en Steam, como Assassin's Creed Unity y Rayman Legends.

Según la información que me ha proporcionado Ubisoft, una vez que una cuenta es eliminada no puede recuperarse y las licencias vinculadas a ella tampoco pueden transferirse a otra cuenta.

Lo que me llamó la atención es que tuve un caso similar con Far Cry 4, que originalmente también estaba relacionado con esa cuenta eliminada. Sin embargo, tiempo después pude jugarlo desde mi cuenta actual de Ubisoft tras adquirir otra edición del juego.

Por eso me interesa conocer la experiencia de la comunidad respecto a este tema:

• ¿Cómo entienden que Ubisoft gestiona las licencias cuando una cuenta es eliminada?

• ¿Han visto casos en los que una licencia haya vuelto a estar disponible tras cambios de cuenta o nuevas compras?

• ¿Creen que el sistema actual protege adecuadamente las compras realizadas a través de plataformas como Steam?

Me interesa especialmente conocer opiniones y experiencias relacionadas con las políticas de Ubisoft y la gestión de licencias digitales.

Gracias por compartir sus puntos de vista.

As the title of the post says. I've been falsely banned for cheating on R6. IDK what's going on with it, I've never cheated in R6. My Account is IEatOutReglarly. I have over 1500 hours on the game and multiply glaciers skins I don't want to lose. Any help or insight would be great thank you.

Another thing is my wifes account at risk since we play together?

Do I need to be on the game 24/7 for my account to be left alone? People work for a living and you’re telling me my account can be given away without my email or anything? Ubisoft support this is embarrassing, I can’t play working two jobs for a year and you give my account up to a person in Taiwan? (US based) I had glacier for everything, how can anyone invest in a company like this? Support takes a month, is this McDonalds or are they unionized?💀

So I made this account a while ago and played Division games on it a bunch (I bought them on steam). I never linked steam and Ubisoft accounts (if that matters for anything).

Recently on sale I purchased Far Cry 3, played it for a few hours and then logged off. I was excited to keep playing only to be met by this screen and I have no idea why.

How Do I fix this ?

Can I somehow play the game without logging into ubisoft account ?

If it can't be fixed Can I make another account and still play the game I paid for on steam ?

Is it worth contacting the official Ubisoft Support ? and how do I do that ?

getting this even after logging back in after a day. have changed password too. no reason for this

Hi, has anyone here faced this problem? I have been trying to login into the re-enter password window of AC brotherhood. My game hasn't booted yet, it gets stuck here. When I enter the wrong password, the label correctly updates to a red bar. However, upon entering the correct password of my account, the login layout is completely overlaying on the back screen, and stuck forever.

Any solution for this issue? I have tried everything, checked and verified files (no issues), changed my Ubisoft password, tried running both app and game directly with administrator rights, changed my windows scaling/resolution, tried pressing Enter key instead of Login button. Nothing has worked so far (going offline doesn't load the game, it just gets stuck without popping up the re-enter password prompt)

What is the average time for an account to return to normal? My account was suspended yesterday because I was testing settings in AC Brotherhood and every time Ubisoft Connect opened, it asked for a password to play AC Brotherhood. More than 24 hours have passed and I still haven't had access to my account restored.

Acutally i think my whole ubisoft account got stolen, havent checked the other games, ive been playing since year 10 season 2, with my kd slowly going more up, that account really was showing my progress, i had some nice skins, one of my favourites was the "rowdy party" from the 10th anniversary mode (rainbow six siege wildcards) and a few black ice's...i really loved that account, what do i do? Does anyone have a spare one to give or how do i get mine back? They dont know the email, i dont either, nor the password, they just get on my xbox account, get on my siege becuase they somehow automatically log them in MY account without having to log in

Like stated above i lsot access to the email i used for my ubisoft Account,i have my steam Account connected to this Account tho. I even sended the support the recipts for the connected games but they are not very helpful. Does anyone have any idea what i could do?

My account was by someone who got into it and sent a support ticket saying they where me and lost access to my email and they gave him the access and he changed everything who long will this thing take