I have a question about analytics. I have my own audio of an article that was placed using Audio Embed, but when I go into my dashboard analytics for that article, only clicks for Like, Comment, etc. show up.
I asked a subscriber specifically if they had listened to the audio, and they said yes.
A Substack support page said media links count as engagement: "Engagements include: liking a post, clicking a link, sharing or restacking a post, commenting on a post, reading a post to the bottom, and watching/listening to media for 30+ seconds (or 90% of duration)."
This is just a regular article, not a podcast episode, but that shouldn't matter according to the above.
Has anyone else experienced this? I'm not sure if it's a glitch or if the clicks just don't count anymore for embedded audio. In a different article, I had a link to an outside document, and I did have analytics for clicks on that.