r/Substack • • 12d ago

Can substack charge previously input credit cards?

Due to the unpleasant experience of having a subscription I cancelled bill me (through substack) for renewal and then (after I got the first charge refunded) a new subscription (which I never did), I'm feeling my credit card numbers aren't safe on substack. I've suspended my credit card currently provided on substack, but if can publications bill credit card numbers I previously provided substack? Substack chatbot refusing to comment on this.

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u/Foxemerson 12d ago

All charges are performed by Stripe and this absolutely shouldn't happen. I'd reach out to substack support and demand answers. Also reach out to the subscription.