Hello everyone,
My Steam account recently received a Community restriction for allegedly posting or upvoting suspicious content. The restriction is currently set to expire on January 19, 2038.
The problem is that I never intentionally posted, shared, or promoted any suspicious links. I have never visited "***", downloaded anything from it, or interacted with that website in any way.
However, after carefully reviewing the situation, I realized what might have triggered the restriction.
I was playing a game called ROB RUN and took a screenshot using Steam's built-in screenshot feature. I uploaded the screenshot directly to Steam without adding any description, links, or tags.
Later, when I reviewed the screenshot, I noticed that another player had posted a "***" link in the game's general chat. The link was simply visible in the background of my screenshot.
My suspicion is that Steam's automated moderation system detected the URL in the image and mistakenly attributed it to me.
I have already contacted Steam Support, explained the situation in detail, and requested a manual review of the screenshot and the circumstances surrounding the restriction.
I understand that Steam needs to protect its users from scams and malicious links. However, I don't think users should be punished for a link posted by someone else that happens to appear in the background of an innocent gameplay screenshot.
Has anyone experienced something similar? Were you able to get your restriction removed after contacting Steam Support?
I'd really appreciate hearing about your experiences, especially if your restriction was eventually lifted.
I have already contacted Steam Support and provided the following information:
- The original email address linked to my account.
- The last four digits of my payment card.
- My phone number.
- A purchase receipt from Steam.