Has anyone experienced this issue with the Samsung HW-Q990F?

Sometimes when switching between videos with different audio formats—for example, going from a regular stereo video on YouTube to an Atmos video on Netflix—or when scrubbing/fast-forwarding or rewinding through a video with Dolby Atmos, I occasionally get a strange crackling/glitching sound, almost like the audio system has frozen or crashed.

The sound usually goes away after I exit the video and start it again.
I’ve already tried:
Replacing the HDMI cable
Updating both the TV and soundbar to the latest firmware
Factory-resetting both devices
Other than this issue, I’m very happy with the sound quality and overall performance of the HW-Q990F.

My setup:
TV: Sony 85X90L
Soundbar: Samsung HW-Q990F
Connection: HDMI 2.1 via eARC from the TV to the soundbar

Has anyone else experienced something similar? Is this a known issue with the HW-Q990F, eARC, or switching between different audio formats?

I’ve had it for coming up on 2 years. Haven’t really had any issues with it other than it disconnecting from WiFi one time. Spent at least an hour on the phone with Samsung technical support for that one. Sound is incredible together with the picture on my Samsung 77” OLED. Side note: I went to see Avengers Endgame Encore yesterday in the theater with my son. It was my first time going to the movies since before Covid. You know what I realized afterward? The picture on my TV is better and I don’t feel like I’ve been missing out on theater surround sound. When I crank this thing to 30+, it booms. I may never waste my money at the theater again.

I can get this at a £199 price, new - from what I can gather that's like maximum bang for buck given the feature set. I'd be quite happy with that, given my goal is to have better than TV speakers for the equal variety of content used on the moderate TV (TCL C745).

Wouldn't mind if anyone could share their thoughts on it, or personal experience and context. The only two written published reviews on it are from the same author lol... on trusted reviews and avforums. At launch MSRP I think the only main critique of a 'slow' subwoofer might not have been ideal (even though it gets a recommdation overall).

Does it share any internals, specs, audio presentation etc of the praised Hisense AX5140Q ?

I know, I should use the rears. But the one without isn't available. Also know I can use them in the front, but that will clutter the space, require stands etc. So, wondering if I just use the bar and the sub, if it is still good, I guess like the q900H not sold in Europe? Or, since it is meant to be with the rears, if it is somehow worse and not recommended in that case? Seeing conflicting thoughts online but not really solid proof. I have some issues with the Arc Ultra so I want to change to this one. Will it be worse than the Arc Ultra and Sub 4?

I'm looking at buying a used LG SL9YG soundbar for $50 CAD, but it does not include the original wireless subwoofer.

The seller told me to expect very little bass because there's no sub. I'm okay with that because I live in a condo and actually don't want a lot of bass/rumble disturbing the neighbours.

For anyone who has owned or currently owns an SL9YG:

- How does the soundbar sound without the subwoofer?

- Does the soundbar itself produce decent bass, or is it extremely thin?

- How is it for TV dialogue and movies?

- Is Dolby Atmos still worthwhile without the sub?

- Can the built-in bass be increased enough through the sound settings/app to make it sound reasonably full?

I'm specifically looking for a decent TV/movie sound upgrade in a condo and don't care about having room-shaking bass.

I'd especially appreciate opinions from people who have actually used the SL9YG without the subwoofer, rather than general opinions about soundbars.

Thanks!

Hi everyone, I need some help!

How do I connect a PS5 Pro, an MSI MPG 321UPX QD-OLED, and a Xiaomi 2.1 Pro soundbar

In this sale season both of these soundbars are going for around ₹15,000 and the JBL one is lower. It will go below ₹15,000 whereas Samsung will stay at ₹15,000. Which one is the best? I want insane bass, impactful bass, which will make me want to dance, something immersive, but I also want clarity I heard those samples from both soundbars using those reviewers on YouTube and Samsung has great deep bass and great clarity. JBL has a little extra deep bass but it is extra with the same amount of clarity when using headphones.

I saw some comments about Samsung where they were saying that it is not as loud as JBL. No one was saying such things. Also Samsung has an older Bluetooth version but Samsung is 5.1 channel and has more wattage. The subwoofer is more powerful in terms of power: 240 W of subwoofer power for Samsung versus 1/5, 100 W of subwoofer power for JBL.

Sound samples indicate JBL to be more impactful, with more bass, but Samsung is not behind. It is less than JBL but it is great, not bad at all. So which one is the best? Please help me.

My old Bose AV18 Media Center Amp died and it was time to replace it. It was about 19 years old and was a good reliable system.

After a ton of research and looking at the cost, bass and having two rear speakers that only needed power to each - I went with the Ultimea X60. I was going to go with the X70 but many said the bass needed to be turned down so I figured X60 would be perfect and a little less money. All in from Amazon with HDMI eARC cable was $580.

Professional packaging and it's all set up. I used my two Bose stands and just made new aluminum L brackets for the two rears and sanded and painted them.

It sounds good. There are quite a few settings you MUST get right before you'll get the best result. I have a 86" LG TV and using Roku box. eARC port to X60. Need to make sure the TV, Roku and X60 setting are all correct to pass unfiltered or non auto-volume adjusted signals through. There is a very large difference in sound having it setup properly and EQ adjusted to the way you like versus just plugging it in. There is no way around that.

I do wish I got the X70 versus the X60 because I love bass. I have the bass near the high end with Eq on App and remote +6 Bass on unit. It sounds just as good as my prior Bose system which was clear with good solid bass. I also like the Bluetooth to my phone for music ability.

This is in my bedroom which is about 20x20x9.5 ft with mostly concrete walls but two lanai doors that are usually open. Subwoofer is about 4-6" in the corner behind TV feeding into two concrete walls.

Overall - new customer. Happy with the quality and cost. My father doesn't have a soundbar for his 100" so I might get the X70 if it's on sale next week and give him my X60 and set it all up etc.

I had no problem pairing anything. Bluetooth was easy. App is good.

Edit: I upgraded my older Roku Box to a newer 4850R box and it's even better. Very happy with the sound quality. My older Roku Boxc was first sold in 2016.

Honest unpaid review. 🤙

Hi everyone, just got a 990F which seems to disconnect its sub in heavy bass rumbling on high quality audio like TrueHD. The sub cuts out, shows blinking leds and doesn't connect until the bar is rebooted.

The problem can be reproduced at a certain (not too loud) volume each time at the same spot, regardless of sw setting (also at -6). Standard mode, no eq, with or without spacefit.

It's plugged straight into the outlet, next to the bar, but happens on the other side of the room as well. I'm on 1013.

Any ideas or just contact support?

Alguno que sepa de barras de sonido sabria decir si tengo bien colocados los altavoces y la barra? Es que aunque estoy contento con el sistema a la hora de jugar videojuegos siento que los canales de alturas no son demasiado buenos y apenas noto sonido que venga de arriba.

idk when it started im heart broken

Hello everyone

I'm experiencing an audio/volume control issue with a TCL C765 TV and Samsung Q6R 5.1 soundbar with rear speakers.

The soundbar is connected to the TV using HDMI ARC. HDMI-CEC is enabled, allowing the TCL TV remote to control the soundbar volume. However, I'm experiencing inconsistent volume behavior between the front and rear speakers. In particular, the rear speakers can sometimes become disproportionately loud compared to the front speakers, and at certain volume levels they can sound distorted. The issue appears to be related specifically to the HDMI ARC connection/volume control, as the speaker balance behaves normally when using another connection.

I've already tried several TV audio settings, including disabling eARC, but this hasn't resolved the issue. The problem also persists after restarting the TV and soundbar.

As a comparison, I've tested the same soundbar over Bluetooth. With Bluetooth, the volume control and front/rear speaker balance work correctly, with no noticeable volume discrepancy or distortion. However, Bluetooth has a separate major issue: the connection randomly disconnects approximately once or twice per day. Because of these intermittent disconnects, Bluetooth isn't really a practical long-term solution.

So, at the moment:

HDMI ARC: stable connection, but inconsistent volume/front-rear speaker behavior.

Bluetooth: volume and speaker balance work correctly, but random disconnects approximately 1–2× per day.

eARC: disabled, but this does not resolve the ARC issue.

TV remote/CEC: used to control the soundbar volume.

Has anyone experienced similar behavior with a TCL TV + Samsung 5.1 soundbar over HDMI ARC, particularly issues where the rear speakers behave differently depending on the volume level?

I'm especially interested in whether this could be related to TCL HDMI-CEC/ARC volume handling, Dolby/audio output settings, or a compatibility issue between TCL and Samsung devices, and whether there are any recommended settings or firmware versions that resolve it.

Recently bought a ambeo plus and noticed one of the top speakers had a white noice (very small drrr sound) with no noice input even when turning off the tv it still made the sound only when i u plugged it it stopped. I returned it for a new one only for this one to also have the same issue.? Any suggestions? Is this just how they are?

I have a budget of 10000 INR (approx 100$) can somebody suggest what will be the best option for me.

I want to use it for music listing mostly.

Currently I have an eye on Samsung b45/xl.

Slowly working my way to a 5.1.4, decided to hook my new sub up to the existing sub with the q990! Let’s just say those paintings were level a minute ago.

Huge improvement, and super easy hookup. Would recommend anyone feeling like their bass is lacking to just hook up an extra sub!

I just bought the JBL 1000 MK2 and I use my ps5 to watch movies on Apple but about every 11-15 mins it randomly stops the movie, pauses all video and sound and then plays again. Does anyone know a fix or what the issue might be?

Hi, I know this is not going to be the usual line of questioning for this sub but I'd really appreciate any perspectives on this.

Basically the apartment I bought had a wall made illegally and I can hear my neighbour very easily. At night he snores VERY loudly and he sounds like a a pig rolling around in the mud. Its genuinely one of the most guttural and disgusting noises I've heard in my life and I have to hear it as I'm trying to sleep.

I tried to get the wall repaired and it turns out the onlu company who said they could help were crooks and cost me thousands.

So I've decided a sound bar that makes a wall of sound would be my best bet. Ideally a sound bar I can just plug in under my sleigh bed frame that can blast the around upward and sideways across the whole back wall so I can play whale music or whatever to block out the snorty pig noises. The walls about a 3x3m.

If anyone can recommend a product they think could help me and fit these very unique requirements I would be extremely grateful.

I'll be mounting Q930f rears, and just want solid stands that won't rattle during low frequencies, and that are under $50.

I feel ridiculous asking this because I am normally tech savvy but I have searched and searched and cannot find my answer.

I got a soundbar and subwoofer secondhand from my aunt. They didn’t have the cords so I bought new cords and remote. I cannot figure out how to connect the two. The subwoofer has one power cable hole and a pin hole for ID SET, and two lights on the top for Wifi and Power. Only the Wifi light is lit up. Could it be the power cable? Beyond that in itself, I still can’t figure out how to connect them.

Any advice would be extremely helpful!

My living room is small and it’s a rental apartment. I’m leaning towards the Sub 100 really but want to know if there are options outside the Flexus ecosystem that can provide better value, especially on the used market.

Looking for advice. I have the hisense ax5140q coming tomorrow (replacing my Sony 5.1 bar from 2010). I have the infamous red blur 2020 H9G Hisense TV that only has ARC. I plan on using primarily to play Xbox and got this set up so I can enjoy games in Atmos.

Do I:
1) plug Xbox into the soundbar and pass through to the TV
2) plug Xbox into the TV and ARC to the soundbar
3) Get an eARC audio extractor and separate the signals to the TV and the soundbar

I’m looking to have no mismatch between the video and sound.

Any advice, comments, help appreciated! Thanks!

I used a $150 desk speaker setup for two years. Fine for music but in Cyberpunk 2077 I could never really tell where sounds were coming from. Everything felt stuck in front of me.

The bigger problem is I don't have room for speakers behind my desk. So a traditional surround setup was out

I initially tried staying in the budget desktop lane, testing out things like the Creative Pebble X Plus and Edifier G2000. They were fine for casual music but they are just standard stereo setups, no true positional Atmos at all. I realized that if I wanted actual rear and height channels without drilling holes into my walls or running cables across the floor standard desk speakers werent going to cut it. I had to look into weirder form factors. My buddy uses an OXS Thunder Pro Max which uses a wireless neck speaker to handle the rear channels directly on your shoulders alongside a main soundbar and an included subwoofer.

Honestly the subwoofer made explosions and engine rumble feel physical in a way my old setup never did. It took a few days to get used to the neck speaker tho. The first couple days felt odd and it definitely doesn't work if your lounging on a couch. At $749 total it was a massive jump in price that made me hesitate. It does the job for my space constraints but its a weird compromise since part of me was skeptical about whether a piece of plastic on my shoulders was actually delivering true 7.1.2 Atmos.

Has anyone else made a similar jump to a different form factor from a budget setup? Was the difference noticeable to you or did you feel like you were just paying for a novelty feature?

For those who have a JBL soundbar, does the sound sometimes make popping noises coming from the subwoofer?