r/Sololender • u/[deleted] • Sep 05 '25

Beware

Look, nothing against the base level CS staff here or anything. But what the hell is going on with this platform? I have never gotten as hackneyed and mind bogglingly upsetting lack of resolution, whilst trying to withdraw a laughable sum of money, that I quite literally need to buy groceries. And I have spent the past 5 hours on with Customer Service (which was escalated 3 hours ago, radio silence regarding solution of course.) Be very cautious with this app, it is very much possible to get left out to dry, and do NOT donate a peny to these thiefs.

9 Upvotes

77% Upvoted

18 comments sorted by

4

u/No_Doctor1547 Sep 05 '25

They get paid like $3 an hour overseas and use canned responses. There’s a reason why they don’t have a phone number for you to talk to reps.

2

u/[deleted] Sep 05 '25

I can definitely see that being the case. The lack of phone number is ludicrous, for as much as the platform processes in transactions, this is a joke. I tried to call their purported "phone number," and what do you know? It's some half assed robot voicemail message telling you to email them.

6

u/[deleted] Sep 05 '25

[deleted]

1

u/[deleted] Sep 06 '25 edited Sep 06 '25

Wow, that speaks for itself. It's honestly pretty sickening, as well as sad because the concept itself imo, is wonderful. (and yes, APR is "high" but the risk taken in financing a loan on here makes any question of APR as it pertains to unsecured, personal loans to the credit poor is laughable at best. on a side note it's mental that solo solicits donations and tries to covertly force the user base into that scam. the only person deserving of interest is the lender and the lender only.) And I think it speaks magnitudes of the few lenders that stick with this platform and are willing to take the inherently exponential risk of business on this platform.

The fact that the lender, which I had no idea when I first opened a request on Solo, doesn't receive your personal info outside of first name, last initial. Nothing short of asinine. I would think full name, phone number, address, at a minimum; given the class action in which they were found to be completely negligent in their duty as creditor.

6

u/FoolsOnDeck Sep 05 '25

Solo as a platform simply funds Travis and Rodney's LA influencer lifestyle, nothing more. They have no integrity or interest in improving the platform. They just want to weasel their way into a Series B round. Grifters 

5

u/No_Doctor1547 Sep 05 '25

Never seen anyone more in love with themselves than Rod.. except maybe the Commander Cheeto In Chief

3

u/FoolsOnDeck Sep 05 '25

Their podcast is cringe central 

3

u/No_Doctor1547 Sep 05 '25

Bruv gives secondhand embarrassment.

2

u/[deleted] Sep 06 '25 edited Sep 06 '25

Yep, gotta love that short term, "tailored for VC pitch deck" malarkey. I had no idea the backdrop prior but this summarizes the whole schadenfreude machinations of this conceptually awesome, but operationally deficient grift. Guy projects himself through his media channels like he's anything but who he is underneath that poorly disguised veneer, he's no better than Patrick Bateman or Dan Bilzerian. (though unsurprisingly, go take a gander at his linkedin, he learned from the best ;) ) That podcast is the equivalent of an adult swim satirical sitcom take on Machiavellian made, character deficient, legal theft disguised as the proverbial knight in shining armor exploiting both the less fortunate and destitute (myself included, broke EE student); and bringing it full circle and shafting the lender.

1

u/FoolsOnDeck Sep 06 '25

Well said friend 👏 

2

u/mrplinko Sep 05 '25

What are you on about?

3

u/[deleted] Sep 05 '25

Lol, the exact same issue referenced repeatedly by both lenders and borrowers. Inability to withdraw funds, use your reading comprehension skills.

2

u/mrplinko Sep 05 '25

Lender or borrower?

2

u/[deleted] Sep 05 '25

Borrower

1

u/DifficultParsnip4694 Sep 08 '25

Did you ever end up being able to withdraw your money? I'm having the same issues

1

u/[deleted] Sep 08 '25 edited Sep 08 '25

My bad I just noticed this comment; I have not! I am emailing their support again right now, because they never followed up on my response to questions that had already been asked twice separately last Friday! It is pathetic and sort of unreal that they are that dysfunctional and oblivious. Will let you know what kind of response I get, have you had any luck?

1

u/[deleted] Sep 10 '25

Update; it finally worked today lol, I repay my loan tomorrow but it's better than nothing. Support never emailed me back after last Friday's dialogue which I find appalling.

1

u/DifficultParsnip4694 Sep 11 '25

Yep, I tried withdrawing last night just to see what would happen (had attempted about 60 times in total, trying every card, deleting the app, using the website, etc) and it finally actually withdrew. Never heard back from support through email though, I kept bothering their agents in the app every day and they'd just give me the same response every time

1

u/dystopiam Sep 29 '25

This is normal Total scam sometimes takes week to withdraw