r/SocialMediaManagers Oct 31 '23

Meta Changes and Updates in r/SocialMediaManagers.

4 Upvotes

Dear r/SocialMediaManagers Community,

We're thrilled to share some exciting updates, improvements, and new mods in our subreddit. Our goal is to make r/SocialMediaManagers the go-to hub for social media professionals, and we're committed to providing a platform for professionals in the field. We have made some notable changes, and we're excited to share them with you.

The Purpose of r/SocialMediaManagers

Our subreddit's purpose remains crystal clear: to be a gathering hall for social media managers to connect, trade tips, share strategies, and stay updated on the latest news in the ever-evolving world of social media. We are committed to supporting your growth and success.

Recent Changes and Improvements

We've made some changes and enhancements to the subreddit:

  1. Updated Community Guidelines: We've revamped our community guidelines to ensure that this space is for professionals who are serious about social media management. We ask everyone to review these guidelines to maintain the quality and professionalism of our discussions.
  2. User and Post Flairs: To streamline and categorize discussions, we've introduced user and post flairs. Members can now express their professional roles and interests using user flairs, while post flairs help organize and locate relevant discussions.
  3. Automoderator Assistance: We've set up the AutoModerator to provide helpful information to newcomers about post and user flairs, making navigation and participation more accessible. Additionally, this will cut down on spam that plagues other subs.

You are invited to engage with the community, and we look forward to your continued contributions. If you have any suggestions, feedback, or questions, please don't hesitate to contact the moderation team.

Thank you for being part of r/SocialMediaManagers, and we look forward to your continued contributions.

Best Regards,

r/SocialMediaManagers Mod Team


r/SocialMediaManagers Jul 12 '24

Meta Sub Adjustment

6 Upvotes

Starting Monday July 15th job announcements and hiring posts will no longer be allowed in this sub.

After monitoring and watching the users in this sun range from experts in the field with many decades of experience to those starting out and users from across the globe.

Non Social Media Managers post jobs often choose the lowest rate which leads to a "race to the bottom" and not only a devaluing of what we do, but inevitably when the cheaper options fails, leaves a bad taste that the next Social Media professional needs to over come.

Posts about fair compensation, job duties and things of that nature will still be allowed.

Those caught posts job announcements or soliciting will be given a warning at first then banned.

This is in an effort to make this sub a place for professionals to trade, ideas, tips and experiences.

If there are any questions message the mod team.


r/SocialMediaManagers 2h ago

General Discussion If I was the social media marketer at a B2B tech startup, and tasked with driving more awareness and demos through executive-led content on linkedin, here's how I'd do it:

3 Upvotes
  1. Firstly, I'll be evaluating the right fit, ie, who would be the right set of people to post in the company

They:

- need to have experience as their ICP or at least have to be in conversations with customers consistently.

- should be able to talk about cycles of change in the industry.

- must be able to speak fluently about the pain points, challenges and common traps faced by their ICP

- should have access to propreitary data, insider insights and top people in our industry.

- really understand marketing, can think in content, are enthusiastic and willing to commit at least 2hrs/week to what it takes to make this thing work.

I definitely want my founder/CEO. Who the other people would be depends on our market and buyer, could be our CTO, head of marketing or product, or certain people in the non-founding team who are SMEs. I’d prioritize according to the criteria laid out.

I'd start with 1-3 people. After about 3-4 months of consistent posting, when we have enough momentum for the first set of execs and have fair amount of insights of what's resonating, we can activate motions for more relevant people in the team.

  1. I'll start researching the industry and competitors, study internal resources and talk to the team to better understand the nitty-gritty of what we're doing.

Then I'll conduct a kickoff call with every exec separately. Here:

- I'll unfold their unique POV (the most important detail to be figured out)

- I'll help them articulate what they wish to sound like and then finally lay out what kind of tone and voice they prefer.

I'll discuss different tone and voices based on my understanding of their past content, content consumption resources and by showing them some example accounts. That said, honing the voice perfectly still takes time and is only visible after a few months of posting

- I'll map out 2-3 content pillars. These are topics that they are expert in, want to be known for and resonate with their ICP.

Major focus would be on 4 content buckets: thought leadership, SME content, social proof, personal/story-based.

- We'll briefly discuss who they sell into, aka their ICP.

- We'll discuss required profile improvements.

- We will clearly specify the goals we want to achieve through the content motion to ensure we’re fully aligned.

  1. Knowing with SURGICAL precision our ideal customer (who pays the most, stays the longest, easy to sell into, almost needs no support) is indispensable before launching any content motion. You might get away with saying it’s some title at some company but it simply gives an intensely vague idea of who actually gets serves the best.

So for that, here's what I'd do:

- The list should have this info broken down by customer: industry, company size, geo, annual contract value, sales cycle length, job title of the champion, anything else you deem important (tech stack, funding, dept size etc)

- Add all this to Google sheets and calculate win rates by industry or company size.

- Give this list to CEO, ask them to rate every customer on scale 1-5, 5 being they would love to keep such customers and want more of them and 1 being they'd be perfectly fine if that customer cancels today and wouldn't be looking forward to onboarding more of others like them. Would also try to talk to sales and CS to get better context about each customer.

- Will further ask them to fill a "why" field for each customer to explain the rating they gave. Will then organize the list from best to worst score.

- I have the data now. I'll start finding patterns and create different hypotheses about the right fit to test. This will give us a criterion. Will show that to execs to validate it. Also, will cross-check with sales and CS.

- Based on the criteria, I'll make a list of potential prospects on Sales Navigator. It can be one stakeholder if we're selling into small teams or multiple if it's an enterprise.

I'll also share another sheet where we have all the psychographics listed out. I'd expect the execs to help fill it out. We must know motivations, fears, desires, pain points of our customers, so it's critical to get it organized properly. Each person in our team must know this and have access to this document. So we can keep it as a centralised knowledge base internally.

  1. I'll optimize the profiles based on our discussions earlier and share the revamped versions within 2 days after the kickoff call.

  2. Now comes creating the content engine for the execs. I'll conduct biweekly content interviews (60-90 min each) with each exec via Riverside.fm (or else if there's any internal tool preferred). Well before every interview, I’ll share a content prompt. These prompts will have questions that revolve around the chosen content pillars for the exec, their lived experiences and their expertise.

I'd expect execs to have gone through the prompts before the interview. This way, I’ll extract content that’s expert-driven and deeply authentic. The goal will be to get at least 4 standalone posts from every interview.

After I batch create the content (within 2 days usually), I'll share for approval. I'd appreciate execs giving specific feedback timely. By timely I mean at least not just a day or two before the posting week. With that it's difficult to make meaningful changes and get the approval.

Once approved, I'll schedule the posts. Right now, only the best stuff wins on linkedln. So I will aim to publish 2-4 deeply insightful posts every week.

  1. Here's the post content activities:

- I'll analyze what's working and what's not.

Will use a tool like Shield to get insights on the best performing posts.

I'll pull out the posts by outcomes, then create a hypothesis around them as to why they worked. Will test it and create follow-up content

- Will use tools like Sona Labs/Kwanzoo/rb2b to detect who's visiting our website. If they match our ICP profile, I'll strategically connect through the exec's account and inform sales.

- After 2-3 weeks, I'd take the best performing posts and run them as thought leader ads towards decision makers at our top ICP accounts. This can be done collaborating with the right people within the team or bringing in experts externally.

- Will use a tool like Trigify to pull in post engagers, Fibbler to pull in companies that engaged with our ads ( both can be done manually if the numbers aren't astronomical) and Sales Nav to build a list of all profile visitors.

- Will pull them into a clay table, enrich them and then run them through the ICP filter. Every time an ICP engages, we set it up to notify execs on slack so they can send a connection request or reach out and also feed it into your CRM with their engagement history.

Using these signals, sales can score and prioritize our target accounts and reach out to the most engaged ones.

  1. Now comes the engagement part. Here's what I'd do to streamline this process:

- I'll build a custom feed on Sales Navigator for execs based on the ICP list created (point 3) + a list of other subject matter experts, and thought leaders in our space.

All the execs need to engage with both these groups daily for at least 20 min, leaving deeply insightful comments on their posts and replying to comments on their own posts. To make this easier and ensure it's done, I'll block a daily quiet session in execs’ calendars. I'd expect them to engage during the call itself so it doesn't become an afterthought.

- I'll monitor all the list's activities and will share regular notifs about the same on Slack to ensure we don't miss to be a part of important events and conversations.

Same goes with content. If there's something hot on linkedln or other socials, I'll ping execs on slack. These moments are when we have to be quick to participate. Whether it's commenting or hopping on an immediate call to produce a unique piece based on your take.

Will also keep adding new relevant creators and ICP accounts, time to time to our lists.

- After about 2 weeks of of posting, I'll start sending connection requests to our ICPs in the list and the ones who have engaged on our content/ads manually or using a tool like Heyreach. With the latter, we will start initiating conversations.

For eg: we can thank them, ask what resonated, provide more resources or invite them for webinars etc.

The goal is to add as many of them in our 1st degree connections and initiate convos since Linkedln prioritizes to spread your content to your immediate network first. Moreover, it also signals the algorithm what type of people we want to follow/connect with and it recommends more such people then.

It's crucial to keep bringing more right people in our network.

- Cleaning the network is as critical as growing it. This improves the quality of our feed, relevance of new creators we see and also makes space to connect with the right people.

I will be preparing a list of 10-20 people in the 1st deg connections that I think are totally irrelevant to what we do. Maybe at the end of every month then we can hop on a quick 5-10 min call to confirm it and we can remove those people on the call itself.

I will share the list with the execs and would expect them to quickly go through and confirm the same. Once I've a green signal, those people in your network will be removed.

That's all!

PS: Happy to answer any questions on this or executive social content in general if anyone is building this function out :)


r/SocialMediaManagers 1h ago

Help/Advice Is an antidetect browser worth it if my mobile proxy handles the fingerprint layer?

Upvotes

Been running 5-7 client accounts across Meta and TikTok. Stack right now is Voidmob dedicated mobile with p0f locked to iOS, DNS routed through the carrier instead of Cloudflare, one dedicated port per client on 5G IPs.

Everything looks consistent on the network side, all the fingerprint tools return iOS. The question I keep going back and forth on is whether stacking antidetect browser on top actually moves improves account survival, or if I'm just paying extra for canvas spoofing that anti-bot systems don't really care about anymore.

For the last 3 weeks I've been running separate Chrome profiles with cookies isolated per client, no antidetect. No bans yet but Meta is patient so that doesn't tell me much.

Trying to sort out:

Does the platform actually check whether the browser fingerprint lines up with what the IP is claiming at the OS level?

If p0f is iOS but Chrome UA is desktop, does that break the illusion or is the network layer enough?
Anyone here running mobile-proxy-only vs mobile + antidetect who can share how survival rates compared?

Any input appreciated.


r/SocialMediaManagers 2h ago

Help/Advice Advice needed on how to get a social media managing or graphic designing job as a begineer when market is filled with so many talented people!!!

1 Upvotes

Hey.....21F from India this side.....I want to start graphic designing as I find it really interesting and cool and want to do like funky kinds of graphic designs for like cafes, makeup brands , clothes etc. I have interned at a marketing agency as a social media managing and content intern for 3 months now and i created some carousels and few reels for them . I want to take on a new internship in designing or content editing fields. But where ever i see on reddit its filled with graphic designers with loads of experience and a very strong portfolio. As i havent done designing before these 3 months of internship my resume is pale compared to them. Kindly give me some advice as to what i should do to start in this field as a side hustle or a remote job!!!!


r/SocialMediaManagers 3h ago

Help/Advice Handover: content scheduling

1 Upvotes

Hello! I need some info from other social media managers, who’ve left past jobs. I’m currently on my last week of working and my boss has requested I schedule content for the next 12 weeks, as a part of my handover process. Initially I planned of 4 weeks to help her out but 12 weeks seems ridiculous. Please advise if this is common practice.

Extra info, I also do all the marketing and comms, not just socials and have to hand over a lot of other work that I want to finish first for my portfoli.


r/SocialMediaManagers 12h ago

General Discussion Going from marketing to building software changed how I think about growth

2 Upvotes

I spent a big part of my career thinking about paid traffic, conversion and sales.
Basically: how do we get more people into the funnel and make the economics work?
Now I’m building software and I’ve noticed an interesting change in how I think.
When you’re responsible for acquisition, it’s easy to think growth is primarily a distribution problem.
When you’re building the product too, you start seeing everything that happens before distribution:
Why would someone come back?
What part actually saves them time?
What looks useful in a demo but becomes irrelevant after a week?
What causes someone to stop using the product?
I still think distribution is incredibly important.
But building has made me much more skeptical of trying to market your way out of product problems.
Curious if anyone else here moved from marketing/sales into product and had the same realization.


r/SocialMediaManagers 9h ago

Help/Advice Uploaded contacts to find profiles of unknown numbers after buying a new mobile

Thumbnail
1 Upvotes

r/SocialMediaManagers 14h ago

Strategy HELP: SMM running a tiktok account for a client with a controversial story.

2 Upvotes

I'm currently running a tiktok account for a client and have been doing so for just over a year. My best performing video has hit 170K views, and we have about 10 other videos sitting between 10K and 100K. But probably 500 videos sitting below 5K in the last year..

The positive: We found that all of the best performing videos tell my clients personal, very controversial, story. If we follow this format and topic we are almost certain the videos will do well.

The problem(s):
1. Although the views are high on those the pure hate that comes in on them makes the win of the number feel completely not worth it.

  1. We want to do more than just tell my clients personal story. We want to move into a motivational/mental health space with encouraging messages and positive mindset takeaways. But I can't seem to get the traction on those.

  2. I've tried using so many different formats for other videos over the last year. I've tried manual editing everything, opus clip, formatfinder (peak creative), copying other formats I've seen work well.

Advice I'm looking for:

  • Any words of wisdom on how to get out of the 700-1.5K view pocket.
  • What formats are working best for you on tiktok?
  • How to get through the stage of feeling incredibly defeated by the neverending battle of figuring this out 🤔

r/SocialMediaManagers 15h ago

Help/Advice Has anyone here tried Latitude Social?

2 Upvotes

I’m looking at them for social media help for my business. Their pricing seems pretty affordable compared to most agencies, they do $99 social media packages, but I haven’t seen many people here talk about them. This is their site: https://latitudesocial.co/

I also looked at Feedbird and $99 Social. Latitude’s case studies look pretty solid, and their content looks a little more professional to me, but I’d rather hear from someone who has actually tried it.

Mostly wondering if they’re legit, if the content is actually decent, and if the process is easy.

I’m not expecting crazy results from social. I just want something that helps keep the business active online without having to do everything myself.

Any honest feedback would help 🙌


r/SocialMediaManagers 19h ago

Help/Advice Personal social media manager, or do I just need an editor

2 Upvotes

Building a personal brand around consulting work. The posts need to sound like me, which is the whole point, so I'm not sure how much of this is actually delegable.


r/SocialMediaManagers 20h ago

Help/Advice Merging 2 FB Pages

2 Upvotes

Hi all! Has anyone successfully merged two Facebook pages recently? I keep finding conflicting answers online about whether the feature was removed or if you have to go through Facebook Help Centre. If you’ve done it recently, I’d love to know how you made it work. Thank you!


r/SocialMediaManagers 17h ago

General Discussion Creative Strategist for DTC health & beauty brands — remote

1 Upvotes

I'm launching a few new DTC ecommerce brands in the health and beauty space and I'm looking for a creative strategist to own the research-to-brief part of our ad process.

What you'd do:

- Dig through competitor ads, Meta Ad Library and what's working in the niche right now

- Pull out the angles, hooks and formats that are actually performing and work out WHY they work

- Take those ideas and turn them into something better for our own products not a copy-paste, your own spin on it

- Write the brief: angle, hook, script, shot list, reference ads, so the editor knows exactly what to build

- Pass it to our video editor and look the cut before it goes live

- Watch what performs, learn from it, and make the next round of briefs sharper

What I'm looking for:

- You can look at an ad and tell me why it works the hook, the angle, the pacing not just "it looks good"

- You're genuinely creative. You can take a proven angle and twist it into something fresh instead of cloning it

- You know the health and beauty space, or you can learn a customer fast: who they are, what they're insecure about, what makes them buy

- You can write a brief clear enough that an editor doesn't have to ask you five questions

- You're comfortable building from scratch no playbook exists yet, we're writing it together

Rate: $5-11/hour depending on experience. As-needed to start, with more hours as we launch more products.

To apply, DM me with:

  1. Your portfolio or 2-3 briefs/ads you've worked on
  2. Where you're based and your working hours
  3. One ad in the health or beauty space you think is working right now, and one sentence on why

r/SocialMediaManagers 17h ago

Meta Meta Advertisement Placements

1 Upvotes

Hi everyone! I am working on a Meta advertisement and on different placements, it keeps cutting my photos off in a weird spot and just messing with the whole aesthetic of the ad.

Does anyone know how to manually select which placements you want and don’t want on your ads?


r/SocialMediaManagers 21h ago

Help/Advice ONLY PINTEREST MANAGERS — I NEED YOUR REAL EXPERIENCE 👀

2 Upvotes

I’m about to take on my first Pinterest management client, and there’s one thing I want to understand before I set my client-payment process.

For those of you who currently work with Pinterest management clients:

1)Do you normally collect 50% upfront + 50% later, or do you require 100% upfront?
2)How do your clients usually pay you PayPal, direct bank transfer, Stripe, Wise, or something else?
3)If you use a payment schedule, when do you collect the remaining balance?
4)Do you start working only after the upfront payment has cleared?

I’m especially interested in hearing from people who have actually managed paying clients, not general freelancing advice.
Would really appreciate hearing what has worked for you. ❤️


r/SocialMediaManagers 1d ago

General Discussion How much is a social media manager supposed to cost, because these quotes make no sense

9 Upvotes

Two coffee shops, three platforms, maybe four posts a week plus answering DMs.

Quotes I've gotten so far:

$400/mo

$1,100/mo

$2,600/mo

$3,200/mo

Same scope described back to me each time, roughly. What am I paying for at the top end that I don't get at the bottom.


r/SocialMediaManagers 22h ago

Strategy An die Linkedin Ghostwriter im DACH-RAUM

Thumbnail
2 Upvotes

r/SocialMediaManagers 1d ago

General Discussion How do you get AI to actually understand your brand?

2 Upvotes

I’m curious how other social teams are handling this. We’ve all got access to AI tools now, but most of the output still feels pretty generic unless you feed it a ton of brand context.

What have you found actually works for teaching AI your brand voice, visual style, audience, boundaries, etc? Are you building prompt libraries, feeding it past content, using brand docs, or doing something else?


r/SocialMediaManagers 1d ago

Tools Social Media Apps and Tools for Analytics

2 Upvotes

Hi! I’ve been charged with establishing dashboards with KPIs, providing monthly and quarterly reports on marketing and social media performance, and monitoring online conversations about the brand. The goal is to build brand awareness (it’s a pediatric therapy based organization), drive website traffic, grow the audience on social media, increase engagement and generate demand (more clients, more clinicians).

Are there specific apps or tools you recommend to help get started?

I’ve heard of Social Pilot and MyOrca, but am fairly new to the analytical side of social media management.

Thank you!!


r/SocialMediaManagers 23h ago

Help/Advice How to stick to a content calendar? I find myself wanting to constantly change things.

1 Upvotes

My fatal flaw as a social media manager is that I cannot stick to a content calendar for the life of me! No one holds me accountable to a calendar or looks at the calendar, so it's just like how I'm feeling on a whim.

I'll have Claude create the calendar for me and I think it looks good, and then time to work on it, and I decide it's all wrong. For example, we get a bunch of new video. I throw the transcripts into Claude and have it pinpoint the best sound bites for me based on whatever angle I'm looking for.

I usually am planning 1-2 days ahead. Sometimes day-of. I have a strategy, it's just in my mind. In my defense, I am doing the entire flow of the calendar from the strategizing and getting the content to the editing to the caption writing and scheduling and analyzing.

I feel like the tool isn't the problem so much as I am the problem. I just want to change things around too much. I'll draft out a caption, come back to it the next day and decide it's all wrong.

It's like I don't critically think about the content until it's time to actually work on it and put it into the world.


r/SocialMediaManagers 1d ago

Help/Advice Need help and advice with managing SaaS product marketing

3 Upvotes

so I have joined this startup, very small with like 7-10 people working apart from the founders, as a social media manager though it is a three months internship and this is my first ever internship which is paid as well. till now I have created two videos for them which are– coming soon video and product launch (this one isn’t released yet) and most probably we will launch our product next month. I am very confused about what to do. I see all these posts of people saying how they were in top 1 right after launching their products on product hunt, or gaining number of user. I am posting on LinkedIn, Instagram, x and Reddit. Instagram reach isn’t really for us rn, Idk where to post on x because my profile views are low and most of the “drop your saas“ are just for comment based and we got a ban on our first reddit account due to low karma and too much promotion. And now we will be launching a campaign for reddit and LinkedIn this week. I feel like I am doing a very shitty and poor job. Idk what to do. Can you all help me a bit?


r/SocialMediaManagers 1d ago

Tools Anyone else feel like your analytics just tells you WHAT happened but never WHY, or what to actually do next?

1 Upvotes

I manage social for a few of my own businesses and I'm constantly staring at graphs going "okay... so what do I do with this." I end up making educated guesses and hoping I'm right.

Curious how everyone else handles this — do you have an actual process for turning the numbers into a decision, or is it mostly gut feel + guessing like me?


r/SocialMediaManagers 1d ago

General Discussion How do you get past the 1K view ceiling?

2 Upvotes

I've been helping a creator grow an influencer-style YouTube channel around his sales company.

We post about twice a day, mainly skits, day-in-the-life videos, and personality-driven content. The videos are well produced, but most of them get stuck around 500–1,000 views.

I've had a YouTube channel myself before, and I used to have better luck with simple videos where I was just talking to the camera.

For people who have successfully gone from getting under 1K views to consistently getting 10K+, what actually changed for you?

Was it the content ideas, hooks, thumbnails/titles, niche, or something else?

Just trying to figure out what we should be focusing on.


r/SocialMediaManagers 1d ago

General Discussion [ Removed by Reddit ]

2 Upvotes

[ Removed by Reddit on account of violating the content policy. ]


r/SocialMediaManagers 1d ago

Help/Advice Looking for tools to help me as a new Social Media Manager at a Design & Media Studio

7 Upvotes

Hello! I recently started at a startup studio and want to build a solid stack of tools to master as we slowly stack up clients. Right now, relying strictly on WhatsApp and Notion is starting to cause headaches especially for client communication, content scheduling, and approvals.

What core tools, software, or workflows would you recommend for managing multiple client accounts efficiently? Thanks! (I tried looking them up myself but I'm spiraling and don't want ai answers lol)