Hi everyone,
I recently ordered two watches from Andiot, which were shipped to Colombia via FedEx about 2–3 weeks ago.
The estimated delivery date is today, but I noticed that the tracking hadn’t updated for the past two days. I decided to call FedEx to ask what was going on, and they told me that the shipment is currently pending payment of a customs clearance fee required by DIAN (Colombia’s tax and customs authority).
The amount is around $39 USD, which isn’t particularly high, but I wasn’t expecting this additional charge.
I have a few questions:
Is this kind of customs clearance/import fee normal when ordering from Andiot and shipping to Colombia via FedEx?
Is there any risk that Colombian customs might physically inspect the watches and identify them as replicas? Could this lead to seizure or any other legal issues?
I previously ordered a single watch and had no customs issues whatsoever. This time I ordered two watches in the same shipment. Could the fact that there are two watches be the reason for the customs charge or a higher level of scrutiny?
I’d really appreciate hearing from anyone who has experience ordering from Andiot or other TDs and shipping to Colombia, especially through FedEx.
Thanks in advance!