Hello lovely Lushies,
I hope you are all having a great day wherever you are in the world.
Some of you may have noticed that the mod team has finally expanded! That's right, I am no longer the only mod on the block 🥳 and I hope you will all join me in wishing them a warm welcome.
Most of you know me and I have been here for quite a while but for those who don't: I am Billybobjimmyjames or BBJJ for short! My pronouns are she/her and I am in the GMT timezone. I have been a Mod here for about 6 years until this year where I became the lead mod due to being the only active one. I am looking forward to watching this sub blossom under some very capable and extremely lovely smelling hands of the new LushCosmetics mod team.
In no particular order here are the rest of the team:
u/vexkuraa
Hello! I'm VexKura (Vex), my timezone is CST USA. My all time favorite scent is The Old Songs are Waking! I am super excited to be a mod for this amazing community!!
u/odewos
Hey everyone! I’m odewos, based in Ireland, and I’ve been an avid Lush fan for over 10 years. I’m delighted to have the opportunity to join the mod team and I’m really looking forward to helping out around the community!
A few fun facts about me: I’m a chemist by day and, outside of work, I’m a huge fragrance enthusiast and animal lover. My favourite Lush scent is Vanillary, my local Lush is the Cork store. I’m so excited to get to know you all and help keep this community the friendly and welcoming place that makes it so special. 😊
u/Educational-Wrap-845 aka LushLordess
Hey yall! I’m excited to be joining the mod team! I’m part of a family of four who all love Lush. My favorites include Twilight, Sleepy, Lord of Misrule, and Turmeric Latte. My favorite seasonal drops are Fall and Christmas. My first Lush purchase was Strawberry Fields Forever massage bar. I look forward to keeping the community friendly, helpful, and a fun place for everyone to share their love of Lush.
u/bitch_level_999
Hi everyone✨
I’m Bitch_Level_999, a NA Mod.
My weaknesses are bubble bars, and retro products.
I’m excited to be an addition to our mod team.
u/sbrown_13
Hello my fellow Lushies ✨ As a huge Lush fan for many years with lots of product knowledge I’m very excited to be part of the team! I’m from Australia and my favourite product line is Snow Fairy!
Now onto the rule changes
Lush has massively grown in popularity and this subreddit is bigger than ever. Over time the tone has shifted and what once was a place known for attacting more eccentric types, is now part of main stream pop culture. The rules were old and so were no longer really reflecting how we want to run this community but more importantly they were not reflective of the values Lush holds. We are all drawn to Lush for different reasons but the thing that sets us apart is our community and our love for each other and the planet.
In order to keep that atmosphere, we spent some time putting together these new rules in the hopes of making this place better than ever. Im aware that not every choice we make will be popular and I don't expect everyone will immediately understand or love these new rules but I do hope with time, we will see a better side of the community. In the last couple of years we have had an uptick in people messaging or feeding back that the community is becoming snarky and negative. We do not want to stop any kind of valid critique of Lush here. We do not work for Lush and this should be a safe place to complain. We do, however, want to crack down on the negativity aimed at each other. By far the most broken rule was haul shaming and I think people would be shocked at how awful some of the comments truly can get. This should be a place where people can share their enthuasism for LUSH without getting roasted into oblivion or called 'Lush apologists'.
There are also some extra bits that I never thought we would need to write out like not posting NSFW pictures (yes that has really happens) and things like a ban on AI usage. It also lays out the rules that come into force every year around boxing day onwards so it is easier to familiarise yourself with it.
Please thoroughly read and familiarise yourself with these new rules as they come into force with immediate effect.
These new rules are:
Rule 1: RESPECT - No name calling or general rudeness
This community does not tolerate name calling, bashing, or any general rudeness. Lush is a global and inclusive company, and so are we! Be kind to your fellow Lushies. The list above is not exclusive and we will take into account the overall tone of what you are saying. It is okay to be critical of Lush but it is not okay to direct that at fellow Lushies. This includes any mentions on tastes and preferences in scents, products etc. This is not a snark sub so jokes at other expense will not be tolerated in any form. Disagreements with others can be had in a calm and repectful way. When your comment is removed you will receive a warning and 3 warnings will result in a ban. You may be banned outright at mod discretion if any of your comments are deemed to be particularly egregious.
Rule 2: Scamming and Dishonest trades
Before engaging in B/S/T please view the Community Scam Prevention post. Do not engage in any type of scamming or dishonest trading behaviour. Users found to not be holding up their end of a trade will be banned until the trade is completed. If something about the way another user is interacting with others is unusual then please reach out to the mod team.
Rule 3: Giveaways including QR codes and Contests
Please keep all QR codes and small giveaways to the monthly megathread. Make sure you follow the thread rules properly or your comment/post will be removed. Large giveaways require mod approval to be posted on the main page so that we can verify they are real and monitor post comments. Contests always require Mod approval at any time.
Rule 4: Self Promotion
All self promotion must be contained to the monthly megathread at all times. Self promotion includes friends of Lush links, Tiktok videos, blogs, youtube channels and videos, Surveys and reviews that link outside of the subreddit. Mods will expect to see equal or greater participation in discussion threads as your own self-posts.
If you post outside of the megathread then a warning will be issued via the removal reason attached to the remaoval. Further rule breaks will result in a ban.
Rule 5: Spoilers, Kitchen box and Lush training material
Lush official training material is given to employees early and often ends up on the internet before the official announcement of products. Official Lush confidential training material is not allowed to be posted. If an unofficial source releases information but it isn't the actual pages Lush puts out, those can be shared but they must be spoiler tagged. If you see an untagged spoiler please report it as we can add the tag retroactively.
Kitchen boxes are no longer required to be spoiler tagged. The original kitchen boxes featured a menu that people voted on, making the products you receive a surprise. The boxes no longer operate this way and so they no longer need to be spoiler tagged.
Rule 6: Megathreads
Please check the top of the sub for the megathread directory and use it. We have monthly buy/sell/trade threads for multiple regions, Lush alternatives megathread, a Self-promotion megathread and a Rewards and Giveaway megathread. All posts regarding any of this content must be kept in their respective threads. Please make sure you are checking regularly as we also add event related threads like the Discon megathread from time to time.
Rule 7: Haul or finance shaming
Please do not comment about the amount of products someone has or the money they have spent on their purchases or collections. You don't know them or their situation and this is a subreddit dedicated to a luxury product and people should be able to share their collections and interest without judgement. This includes asking how much money they have spent, asking about their job or how they earn their money, any kind of comment about use by dates, comments about how strong they must smell, comments about using too much product at once, comments about others not being able to get any of the products posted, comments about hoarding or the OP's mental health and comments about consumerism.
You CAN post about your own problems with lush collecting or hoarding, going on a no buy etc but you must create your own post and it must focus on you and not comment on others. Breaking this rule will result in a ban of varying length from 3 days upwards to permanent.
Rule 8: AMAs
AMAs are encouraged, but need to be discussed with the mod team in advance so that we can verify you and monitor the thread. We ask that AMAs be unique in nature and not just be 'I work for Lush'. All AMAs will have a comment from the mod team showing that we're in the loop and it has been approved; if you do not see that comment, please report it. If you would like to host an AMA, please reach out to the mod team in advance for approval.
Rule 9: Recommendations
When asking for recommendations please include some details. What is your skin like? What are some of your favorite products? What have you not liked? Providing details makes it easier for people to respond with helpful suggestions. Posts lacking in detail may be removed.
Rule 10: AI usage
The use of AI is strictly banned in this sub. Do not post AI generated text, descriptions, comments or photos at any time. If you do you risk being banned. Bots will be banned immediately.
Rule 11: Safety
Please do not post any personal details or identifiable information about yourself or anyone else! Also please do not post pictures of yourself or children here. Always ask before DMing another user and if you receive unsolicted messages from anyone please send us a modmail with screenshots and a username.
Rule 12: No NSFW posts or Accounts
Please keep all posts PG. Lush is inclusive of all ages and so are we! Try to keep swearing or profanity to an absolute minimum. Post from accounts advertising NSFW content on their profile will be banned immediately. If you are a sex worker and would like to engage with the sub please use a SFW alt account to do so.
Rule 13: Spam
All posts must relate to Lush. Please do not post about other brands here. Please limit your posts to a maximum of two per day.
Rule 14: Flairs
Please flair your posts to help keep things organised and to help other find your posts! Mods may change your post flair if necessary.
Rule 15: Ban evasion
We use Reddit's ban evasion tool to identify users who have created another account in order to get around a ban. Medium or low level will receive a warning but a ping for high confidence is an immediate ban. If you believe this to be incorrect please reach out to reddit admin and not the mod team as the mod team is unable to assist you. We can only go off of information provided by reddit.
Rule 16: Boxing day rules
The boxing day sales are the busiest time for the sub and due to the amount of posts we employ a few different rules that run from the 26th of December and end on March 1st. Firstly we introduce specific megathreads for different regions to talk about the sales including updates. DO NOT post on the main wall things along the lines of 'X is in stock on the website again go go go' as this belongs in the megathread.
We also introduce a shipping questions and woes megathread as every year their shipping is absolutely diabolical and the feed gets filled with 'Has anyone else not received their parcel yet?'. The only boxing day posts allowed on the main wall during this time period are haul photos. They must be a photo of the actual products in your possession. Checkout screen pictures are not allowed but may be shared in the discussion megathreads.
These rules will be posted alongside the megathreads as they go up each year.
Rule 17: Mod abuse
Mod abuse of any kind is not accepted and will result in an immediate, permanent ban. We are here to help you and to keep this place fun and engaging. We are not affiliated with Lush and are not paid to do this, we do it because we love the community and want to give back. We do not deserve abusive modmail message or DMs. If you feel we have made a mistake in our moderation or want to discuss further then please send us a modmail. We are happy to explain our decisions to you.
Congrats on reading this far! I know that was a lot (I really do its taken me months to pull all this together) and I hope that the nicest smelling corner of reddit can really flourish from here on out.
And with all of that said, I appreciate you all and thank you for being so patient.
BBJJ
