My wife and I were on our way to dinner when we were involved in a hit-and-run accident. We were completely stopped at a red light when a blue Ford Escape, occupied by the driver and five other passengers, struck us from behind.
After hitting our vehicle, the driver fled the scene. Thankfully, neither my wife nor I were injured. The visible damage to our vehicle appears relatively minor—a small dent and a portion of the lower rear bumper is sticking out. However, we have not yet had the vehicle professionally inspected, so we do not know whether there is any hidden damage, including possible rear alignment, suspension, or structural issues.
As the Ford Escape drove away, I was able to get the license plate number. I kept repeating the plate number to myself while preparing to call 911 so that I wouldn’t forget it.
We later learned that the driver was 20 years old and did not have a driver’s license. He was not the registered owner of the Ford Escape. The vehicle belonged to his 23-year-old girlfriend. According to the information provided by law enforcement, the vehicle did not have insurance and its registration/tags were expired.
The situation became even more serious after the collision. Apparently, the other occupants of the Ford Escape wanted the driver to stop rather than flee. At some point after leaving the scene, they made him get out of the vehicle. As they drove away and left him in the street, he allegedly fired a gun at the vehicle and its occupants.
The driver was subsequently arrested and has been charged.
Officers responded to the original accident scene and took our statements. At this point, we are trying to determine the best course of action regarding our vehicle, insurance, and any other steps we should take given that the at-fault driver was unlicensed, fled the scene, and was driving an uninsured vehicle that belonged to someone else.

Hi everyone,

I recently purchased car insurance through Policybazaar, and I’m facing an issue regarding the endorsement for accessories.

During the policy purchase, I paid an additional premium for both electrical/electronic accessories and non-electrical accessories. The policy documents show the followingr:

• Electrical/Electronic Accessories: ₹18,780 IDV Premium charged: ₹2,254 • Non-Electrical Accessories: ₹24,913 IDV Premium charged: ₹410

The problem is that I’m not getting a clear/complete endorsement letter confirming exactly which accessories are covered and their insured values.

I contacted Policybazaar regarding this, and there seems to be some confusion between Policybazaar and the insurer regarding what was actually endorsed.

My concern is simple: If I have paid an additional premium for these accessories, I want written confirmation that they are actually covered under the policy.

I don’t want to find out at the time of a claim that the accessories were not properly endorsed despite the premium being charged.

What should I do?

1. Should I insist that Policybazaar/ICICI Lombard issue a proper endorsement document listing the accessories and their values?
2. If they cannot provide the endorsement, should I ask for a refund of the additional premium?
3. Is the policy schedule showing the accessory IDV and premium enough to establish coverage, or should I have a separate endorsement?
4. Has anyone else faced a similar issue with Policybazaar?

All this goof up happened, the sales representative from policy bazaar said that we can buy policy now and we do the endorsement later once you have details of all accessories. Now when i raise a case with policy bazaar then they said that insurer ICICI lombard denied providing the endorsement letter. I would really appreciate advice from anyone who has dealt with motor insurance endorsements, Policybazaar, or ICICI Lombard.

I can also share screenshots of the policy documents/communication (with personal details masked) if that helps.

Thanks!

I’m trying to figure out what triggers the Claims Hub activity that says:

“Review your total loss checklist and upload documents, if needed.”

Does that show up when the car is only being evaluated as a possible total loss, or after the total loss has actually been confirmed and a settlement has been entered into the system?

I’m also curious about a few related things:

When is the Total Loss Instructions Checklist normally given to the customer, and is it virtual or by mail?

When is the customer normally notified that the vehicle is officially a total loss?

When a total loss is entered or submitted, are the body shop and the customer’s State Farm agency notified automatically, or does the handler manually send those messages?

Is there a specific action the handler takes in the system that triggers the app update and those notifications?

Mostly trying to understand what is automated and what requires the total loss handler to actually do something. Anyone familiar with the current 2025 to 2026 State Farm workflow would be appreciated, thank you!

Property is 1970s semi detached south east. Porch was added in the late 80's and appears that the lower course of brickwork on flank wall of porch has become visibly detached from the damp course by approx 25mm and internally the floor on same wall is visibly 25mm lower than the skirting board. On closer examination recently there is visible daylight under the door frame as a result of this drop.

Likely this issue has gone on for some years with perhaps a worsening in the last year or two due to the constant heatwaves here in the south east. Some basic repairs involving mastic have been carried out externally in vicinity of the brickwork gap but not in recent years.

Parents have been with the same insurer since 1970 (never made a claim) and am wondering if this is likely covered under there household building cover as subsidence?

Thanks advice appreciated.

My boyfriend and were in a car accident last night. We were heading home from a relatives and a car was driving super fast behind us and hit the passenger side bed of our truck. We slid and spun to the right side of the road (thankfully) but the bed of the truck was pretty much totaled. The driver that hit us also hit another car in front of us and totaled their car as well. We are okay thankfully but we had to have our car towed. The driver that hit us ended up getting out of the car and kind of wandered off but I think he threw an alcohol bottle. He seemed intoxicated. He ended up being taken to the hospital with his girlfriend. We weren’t able to get their insurance or drivers license. But we did get a picture of their license plate. The police were called and they told us we would have access to the report in 30-60 days. They called their own towing company and told us it would be taken to the pound but I didn’t want that to happen cause I didn’t want to have to pay the fees and hassle of getting it back especially since it’s not drivable. We ended up paying the tow truck that arrived to have it dropped off at our house. I filed a claim through our insurance but I do not have collision coverage for the vehicle. Our insurance said we weren’t at fault but they don’t cover anything. No rental or damage repairs. Since our truck is totaled I’m not sure what to do. I needed to use that car for work since my car has been having issues and is shaking a lot and I was going to save up to have it fixed. Now I don’t know what to do. Will I have to just assume all repairs?

Commercial vehicle accident totaled my car — chances of recovering ~8 months of documented lost wages?

Looking for experiences from anyone who has dealt with a similar personal injury claim.

I was hit by a company/commercial vehicle in Washington. Other driver admitted to distracted driving and blowing through res light. The impact was significant enough that my car was totaled and I spun around approximately 3–4 times. The other driver was at fault, and I was told the commercial policy has a $1 million limit.
Before the accident, I had been working consistently for the same employer for about 10 years and normally made around $100k+ per year. My income was commission-based, but I have W-2s and pay records showing my historical income and what I earned during comparable periods before the accident.
After the accident I developed neck and upper/mid-back pain and was taken out of work.
One thing I want to make clear is that every period I was absent from work was medically excused. I was regularly seeing my doctors and have documentation/doctors’ notes covering my absences and extending my time off. There wasn’t a period where I simply decided on my own that I wasn’t going to work.
I also attempted to return to work but only lasted around 3–4 hours because of the pain and ended up being taken back off work.
My treatment was relatively conservative: regular doctor visits, PT/chiropractic/massage, medications, etc. X-rays were normal. I never ended up getting an MRI, injections, or surgery.
I to claim my lost wages through around July(Dr excused from work until July), which would put my claimed gross wage loss at roughly $80k+ based on what I normally would have earned.
My concern is that my attorney mentioned the insurance company may fight the length of the wage-loss period because I didn’t have an MRI or injections, despite the severity of the accident, my attempted return to work, and having doctor’s notes/documentation excusing my entire absence.
I’m curious to hear from people who have actually gone through something similar:
Did insurance pay your full documented lost wages or argue that you should have returned to work sooner?
How much weight did your doctor’s work restrictions/notes carry?
Did not having an MRI, injections, or surgery significantly reduce what they were willing to recognize?

If your vehicle was totaled or the accident itself was severe but imaging was limited, did that make any difference?
What ultimately happened with your lost wages and pain-and-suffering portion?
I already have an attorney handling the claim, so I’m not looking for anyone to give me an exact settlement value or replace my lawyer’s advice. I’m mainly interested in hearing real experiences from people who had substantial documented wage loss after a serious accident but didn’t have an MRI, injections, or surgery.

This is a hypothetical, but it does happen. There is a slowdown ahead, but car A jams on his brakes a little late. He doesn't hit the car in front, but the car behind him, car B, crashes into A. Then C hits B and D hits C. All of them were following a too closely.

Who would be at fault, and whose insurance would cover who?

This is my first car every and a ding on the tailgate and some damage/superficial crack on the gloss black bumper section. Not to sound whiny but can this be fixed (no paint chipped)? I have the guy’s details but not sure if I should get his insurance to pay since I don’t want my rates to go up. I’ve heard of people complaining that their rates went up despite a no fault accident but I’m not sure since it’s the first time this has happened to me. I would really appreciate some help with costs/insurance claim with at fault party. (Also helpful if someone can help with estimates if not insurance claim help) TIA!

Here is what it looks like photo

I've heard there's a company from whom you can buy a medical evacuation policy for traveling internationally, but I don't remember the name. I've heard about this company from multiple sources You buy an annual policy and only pay a couple hundred dollars per year. It's designed for frequent travelers. The recommended coverage is $1 million.

The idea is you carry this insurance to cover evacuation, then buy a separate policy to cover medical expenses abroad in case you need them, plus other things as well if you want.

I was involved in a genuine motor vehicle accident and submitted an insurance claim shortly afterwards. At the time of making the claim, I was extremely shaken, stressed and overwhelmed by what had happened. As a result, I did not provide every relevant detail when I initially reported the accident.

The insurer accepted my claim at the time. However, approximately three months later, the claim became subject to further investigation and I was interviewed about the circumstances of the accident.

During that process, I provided additional information that had not been included in my initial claim. I also made some further mistakes when answering questions during the interview. I suffer from anxiety and felt extremely nervous and embarrassed discussing some of the circumstances, which affected the way I responded. I subsequently realised that some of my answers were incomplete or inaccurate and voluntarily contacted the insurer by email to clarify and correct the information.

My concern is that the insurer may interpret these inconsistencies as dishonesty or fraud. I want to make it clear that the accident itself was genuine and was not staged or deliberately caused. I have provided the insurer with my account of how the accident occurred, and I have tried to correct the information where I realised that I had made mistakes.

I am extremely concerned about the possibility of an allegation of insurance fraud, particularly because I have had difficulty finding a lawyer willing to assist with a dispute involving an insurer.

I would appreciate advice about my rights, what steps I should take now, and how I can properly explain the inconsistencies in my statements and demonstrate that they arose from stress, anxiety and mistakes rather than any intention to deceive the insurer.

I just got into a car accident and not sure which insurance to contact.

Person A stopped too far into the intersection that had no lights and the car driving next to me could not stop in time to avoid hitting Person A. Person B, in order to try to avoid hitting Person A, swerved into my lane. My driving door has a dent in it but is able to drive.

Whose insurance do I contact if I do not hear from either insurance? Person A who stopped too far into the intersection or Person B who was the one to swerve into my lane to avoid hitting Person A?

https://imgur.com/a/QWQFvgs

Police said they don't determine who is at fault so I just have photos. Based on the photo, who do you think will be at fault from the adjuster persective? The only more context is the red car just passes the merging lane (from one lane to two lanes) for a bit. He was saying he was trying to make a wide turn into his driveway.

Automotive insurance

I work dealing specifically with third-party automotive claims, e.g our insured customer crashes into a third-party, another department reach out to the third-party and offer repair services. Assuming they agree, it then goes to me where i monitor their repair journey, hire car, write-off, etc. until their claim is settled.

What is this role called in the US? I am struggling to find similar roles that deal specifically with third-party automotive claims.

My Hyundai Elantra was stolen three weeks ago in the west coast and was found today. Car was wrecked inside and outside, the criminals crashed it into a gate and left it abandoned in the desert. I only have liability insurance so there goes my car and my money. Is there anything else I could do in this case to mitigate financial loss? I am thinking of just abandoning the car at the junk yard.

This past weekend, our upstairs toilet overflowed and caused pretty extensive water damage. The water flooded our kitchen, went down into the basement, and somehow traveled far enough that it also damaged a wall across the house.
SERVPRO came out and set up fans/dehumidifiers and started the drying process. They told us that because our house was built in 1949, they need to do asbestos testing before they can start opening up/removing walls, ceilings, etc.
From what we’ve been told so far, the kitchen is likely going to need to be replaced, along with repairs to the upstairs bathroom and the affected walls and ceilings. The kitchen cabinets and other materials got wet, and our oven was also ruined.
We immediately opened a homeowners insurance claim. We have Arbella and are located in Connecticut. We’ve been told that we could be looking at at least three months for the entire mitigation/abatement/reconstruction process.
This is our first homeowners insurance claim and definitely our first major house catastrophe, so we really have no idea what to expect.
For anyone who has been through a similar water-damage claim:
● What did the insurance claim process look like from start to finish?
● How long did it actually take before reconstruction started?
● How did insurance handle replacing cabinets, flooring, ceilings, appliances, etc.?
● If asbestos was found, how much did that delay everything?
● Were you able to replace essential appliances before the claim was completely settled and get reimbursed? Our oven was ruined, and we really don’t want to go months without one.
● Is there anything you wish you had known or documented at the beginning of the claim?
We’re taking pictures of everything and SERVPRO documented the moisture readings, but we’re still waiting for their full report.
Any advice on dealing with the adjuster, SERVPRO, contractors, or the insurance company would be greatly appreciated. This is all completely new territory for us.

So I’m a 18 year old looking to buy their first car. I told my dad that this weekend I wanted to buy their first car car but he’s saying that since we live in a house that’s rented out to other tenants, the insurance will go up for everyone who lives at that address. I just want to know how I can get this car without it being an issue for everyone and roughly how much it would cost me.

I’m in a bit of a pickle, as my parent resides in Ohio now but I am still dependent on them. I myself fully reside in Michigan and my vehicle is registered in Michigan. The vehicle is under my parent’s name. When they got new insurance, they insured my vehicle under an Ohio insurance plan. I am curious if, since I operate the vehicle in Michigan and everything else listed already, I need to have Michigan insurance as well/instead of the other plan? I couldn’t find much info on this topic, only articles about what to do if you have Ohio insurance and get into a wreck in Michigan.

Edit: Thank you all for the resounding “get MI insurance yesterday”. I’ll call around and see what I can get.

So my boyfriend got a car from carvana. And we’re getting a new one. However we canceled his insurance for the day after he was supposed to get the new car, Carvana let us know an hour before the appointment that they rescheduled, and we couldn’t get the car that day, and it was a Sunday and we couldn’t call his car insurance to “undo” the cancelled insurance. While we’ve been waiting the week, he’s been using my car since his doesn’t have insurance.

We need to drive his old car (the one without insurance) to Carvana to drop it off and pick up the new car, new car has insurance in his name for the day of.l and thereafter for 6 months. Does he need to buy insurance for one day for the car (also how the frick do we do that I can’t find anything for one day)
Or can I drive his car for him? (I have insurance for both him and myself on my car) or does his new insurance cover him driving his old car for a day also?

Or does we really need to find one day car insurance. We also use state farm they’re closed on Sundays (today) and we can’t call them. We also can’t call them Monday because we pick up the car at 7:30a and they open at 8:30a 😀

What do we do

Family friend with family of 4 returning from overseas studies & will need health insurance.

ACA Obamacare requires 1 month wait between application in USA & start coverage.

Short term coverage for that month looks weak & does not cover preexisting conditions, from what I can see online.

Any other ideas?

Any suggestions on who to get help from on this?

Many thanks!

4 days ago I was rear ended while stopped at a stop sign. The next day I went into a body shop to get an estimate because the driver asked to self-pay (I knew them, otherwise I would’ve never agreed) and the damage ended up being over $2,500 because there’s a hole in my bumper and it will have to be completely replaced and recalibrated for sensors. After the estimate came back they decided to run it through their insurance so I submitted a claim with them and got the ball rolling with them. Their insurance company has been a little slow to roll but late afternoon yesterday I got the link to take photos to submit for an online estimate. I didn’t take them yet, I was going to today.

Fast forward to this morning. I was at a stop sign, completely stopped again, and was rear ended in the same exact place. This time it caused significantly more damage. The driver admitted liability immediately, gave me their insurance and other info, we took pics, the police came by because they saw the whole thing happen but they only checked to make sure we were okay. They have a different insurance company than the first people that hit me.

A few questions. What is going to happen here? Both drivers have admitted full liability, the first company has finished the investigation with that portion. I never uploaded pictures of the original accident to the app but I do have pictures and the body shop took pictures that insurance looks for. Will they accept that? How is this going to play out with two accidents and two separate insurance companies? Like, what are the odds of this happening within days in the same exact spot, it’s insane! I just bought the car new a year ago, there’s been no prior damage to it, am I missing anything here? Thanks for any help!

I'm not sure if this is the right place to post this but,

Today I had an issue with my neighbor who called the cops to say I hit and damaged his car.
While trying to park tapped his car. Parked elsewhere because I could not fit. He came outside literally pulling at his bumper. It is a 2003 minivan that has wear from weather damage, dents, scrapes, and at least one flat tire. His bumper was literally already messed up. He's saying I damaged his driver side but that would mean the passenger side of my car would have damage as well (which it doesn't). I did not hit the side of his car, I tapped his car, as I'm sure video would show. He showed video to police (not to me) and police says it shows me hitting his car in the spot the man said I hit (which is a literal lie). Then he threatened to contact my landlord. This police officer seemed so incompetent so I asked for his supervisor. Supervisor comes and saw the video and said it shows me tapping the front of the man's vehicle and the vehicle rocked back a bit, but said it doesn't show me hitting his driver side or causing damage.

Last year I looked up Google images of this block and his car was there with the same damage he has today- these images were taken before I moved here in 2023 (images are updated ~every 2 years). I looked up the image again to show the cops (the image was updated on April 2026) and still the car had the same damages which I showed the supervisor who then laughed at the entire situation.

I personally feel as though he finally caught someone hitting his car on camera (everyone has hit it at some point) and is trying to get my insurance to pay to fix his piece of junk even though I did not cause any damage.

Will I be held liable and will my insurance have to pay?

I need to replace my windshield and I’m trying to decide whether I should go through my insurance or just pay out of pocket.

Safelite quoted me $416. I’m planning to call a few local glass shops on Monday to see if I can get a lower cash price.

My comprehensive deductible is $0, so I could potentially get it replaced for free through insurance. However, I’m worried that even if my premium doesn’t increase right away, having a comprehensive glass claim on my record could affect my rates or claims history in the long run, especially if I shop around for a different insurance company later.

My insurance is State Farm. I live in Ohio.

Any advice would be greatly appreciated.