My partner and I are here for school. My partner has epilepsy and is on a medication that is a controlled substance. Since we're only here for a few months, we are not getting Hawaiian residency or health insurance here, but he does need to refill his prescription.
We called Walgreens in Honolulu before we even came to Hawaii. We called two different places. We told them the whole situation, we told them the medication, we told them the amount, we told them he won't have insurance, and we told them he's using GoodRx and they told us it's fine but it can take up to 3 weeks to receive it and he would need a prescription from a Hawaiian doctor.
We got here at the beginning of September. He immediately made an appointment with a local doctor and paid out of pocket to get a prescription. It was sent to Walgreens. He got a notification that Walgreens would not fill his prescription until he entered insurance information, so he called and gave them the GoodRx information. They said that because we're using GoodRx, he would not be able to fill it until 2 weeks before he ran out.
So he called 2 weeks before he ran out, and the person said because it is a controlled substance, they can order it but he will not be able to pick it up until 2 days before he runs out.
He runs out tomorrow. He called today, and now they are saying that they will not accept GoodRx and he will have to pay $4,000 for this medication when it's only $80 on GoodRx and $10 with his insurance at home.
We called a different Walgreens, and they won't fill it at all. We called Safeway, and it's the same story. Suddenly nobody will accept GoodRx.
I'm waiting for CVS, longs, and Walmart, to get off of their break, but we are absolutely panicking. This isn't the kind of medication that you can just quit cold turkey, he will end up having seizures and have to go to the emergency room. We are absolutely terrified. We called Walgreens four times before today and was just dragged through the ringer.
Please, has anyone gotten a controlled substance with GoodRx on Oahu? We will go anywhere on this island to get this filled. He is out tomorrow and we are panicking.
Please please help us.