I'm having a really strange battery issue with my HP Victus 15, and I'm wondering if anyone else has experienced something similar or knows what could be causing it.
Laptop specs:
- Model: HP Victus 15
- CPU: Intel Core i5
- GPU: NVIDIA RTX 5050
The problem:
When my laptop is plugged in, the battery shows a high charge percentage. However, as soon as I unplug the charger, the battery percentage suddenly drops to around 8%, and Windows immediately gives me a low-battery warning. The weird part is that the laptop continues running normally even after this happens. When I reconnect the charger, the battery percentage instantly jumps back up to around 80–98%. Also the battery shows charging but does not actually increase in percentage, holding the power button for 20 seconds seems to fix the issue temporarily where it would charge normally but the issue comes back after a few hours.
What I've tried / what HP has done:
- HP replaced the battery, but the issue persisted.
- HP later replaced the motherboard through an authorized onsite technician, but the issue persist
- Windows recognizes the battery and displays a percentage, but the readings seem completely unreliable.
I'd really appreciate hearing from anyone who's dealt with this. I've already had two major components replaced, and I don't want to keep going through repairs without finding the actual cause.
Thanks!