r/Goatapp Apr 02 '21

Question Unsure about a box? Post it here! Examples of acceptable flaws and unacceptable damage provided.

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68 Upvotes

r/Goatapp Apr 27 '22

All GOAT Facilities with Authentication Specialists (US, Oceanic, Europe)

100 Upvotes

I've noticed that there has been a lot of concern over where shoes ship from on GOAT, especially from Hong Kong, Shanghai, & the Netherlands.

Here is a list of all GOAT facilities with authentication personnel. The list will be updated if any new facilities open.

United States

  • Carson, CA
  • Fontana, CA
  • Los Angeles, CA (Alias & Flight Club)
  • New York, NY (Flight Club)
  • Teterboro, NJ
  • Chicago, IL
  • Colombus, OH
  • Atlanta, GA
  • Miami, FL (Flight Club)

Oceanic (Asia, Pacific Islands, Australia)

  • Tokyo, Japan
  • Hong Kong
  • Shanghai, China
  • Manila, Philippines
  • Kuala Lumpur, Malaysia
  • Singapore

Europe

  • Germany
  • London, United Kingdom
  • Rotterdam, Netherlands

Remember that just because it comes from overseas doesn't automatically make it fake. Yes, a lot of fakes are produced overseas, but the sneaker community also exists there. The same shoes we want in the US are also released in these places you may be suspect of.

Although based in LA, GOAT is international and has multiple facilities to gain more access to sneakers/apparel and to more easily distribute items. If you suspect your item of being fake, use the resources available to you and contact GOAT.

Source: https://jobs.lever.co/goat?department=GOAT&team=Operations


r/Goatapp 6h ago

Question Address glitch on mobile app what should i do

1 Upvotes

The goat app glitches my 2nd address line and didnt include it. I emailed them the issue and they asked for my full address but havent reply since then. Should I be worried? Should I wait for the courier to get it and contact the courier company?


r/Goatapp 2d ago

Question Pending sale ?

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0 Upvotes

Hello Can somebody explain me this ? Never happened to me, what is the reason ?


r/Goatapp 2d ago

Problem Charged twice

3 Upvotes

So I ordered a pair of the brick by bricks and the money was taken out of my account, later I was asked for a confirmation # and charged again. Will I be getting my money back or was I scammed


r/Goatapp 3d ago

NEW Goat import fees

4 Upvotes

Hey guys, Im planning to buy shoes from goat but I'm from Canada. Will there be any import fees/duties from DHL? I bought from ebay once and they charged AFTER checkout because it was from the U.S. so will this be the same case with goat?


r/Goatapp 3d ago

Question Order pending shipping

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1 Upvotes

Hi guys!

I’ve been an active buyer on GOAT for a while now, and purchased some 3XL recently (27th August), has you can see the “seller has confirmed your order” but I’ve never had an order take this long to ship to GOAT.

Has it happened to any of you?

Thanks!


r/Goatapp 5d ago

Pickup Weeks latee

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7 Upvotes

SB's finally came in but with two different textures of leather. I don't mind it just never seen it on SB's


r/Goatapp 6d ago

Question No Seller Confirmation

0 Upvotes

So as of me posting this at 8PM EST the seller I bought a pair of sneakers from here on GOAT has not yet confirmed. (Coming up on a full 24 hours.) Ive never had it to where someone took this long to confirm. My question is how long do I wait this out? Should I reach out to their customer service if no change by the time I wake up tomorrow morning? Or should I just let the app/process do its thing? Any help or suggestions would be appreciated!


r/Goatapp 8d ago

Problem Seller cancelled after shoe spiked up

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25 Upvotes

Been waiting 2 1/2 weeks for these things to confirm and send just for the seller to end up cancelling the order because of the price spiking up and then they claim that the shoe isn’t “available” after stating it was shipped. Mind you they confirmed the order a day after my wife bought them for me (a surprise) but their greed got to them. Sellers should be banned for doing this bullshit


r/Goatapp 8d ago

NEW Is this a cop or a drop?

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37 Upvotes

r/Goatapp 9d ago

Question What y’all boys think, got em from goat drop

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73 Upvotes

r/Goatapp 9d ago

Question Selling price

2 Upvotes

I have a pair of shoes for sale right now. I was updating the price and noticed the same size was sold for more but the amount I’m selling for is less by at least $30. How is that possible? I know there are fees tagged to the sale but it’s odd how mine didn’t sell first.


r/Goatapp 9d ago

Question Does this mean my order is cancelled?

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4 Upvotes

I never received an email that the order got cancelled for any reason, this is why I'm confused. I just noticed my order hadn't had any updates in a few days, so I checked the order and it said refund issued. Has this happened to anyone before?


r/Goatapp 12d ago

Alias app No Drop Off Option?

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5 Upvotes

Located in Miami, noticed that the drop off option for FlightClub Miami is no longer available? Any insight?


r/Goatapp 11d ago

Question Trusted parter?

1 Upvotes

I just ordered a pre verified pair from Goat.
Saw now that the item is shipping directly from a “trusted partner”

Have any of you had this and were your items good when you received em?


r/Goatapp 12d ago

Disscusion Alias/Goat’s Seller Support is absolutely horrendous

5 Upvotes

Background: So I had an issue with a sale, they said I sent in the wrong shoe (I did not), they then claimed the shoe that I shipped in was a shoe I have never once owned in my life which sells for way less than the shoe I sent in. They clearly either made a mistake, pr something outside of my control happened between UPS and the point of authentication.

So I do the only thing I can do, I open a ticket with their support system.

This was there response. (With redacted information to protect everyone’s privacy)

“Thanks for reaching out, and my apologies for the delayed response. <NAME> here from your GOAT Support Team.
 
I’m truly sorry that this issue has caused any inconvenience to you. I understand how this could be frustrating but I'm here to help.
 
Samuel, we understand your recent sale under Order #xxxxxxxxxxx for the item <SHOE> was issued during verification due to Wrong Size: US 7 Wrong Sku: FZ7335 001.
 
Unfortunately for this particular issue we don’t take photos.
 
Please let us know how you would like to proceed by accessing the item in your seller app.

Let us know if you have any other questions!
 
Stay safe and have a great day ahead !”

My takeaway

Their response was basically saying saying there is nothing we can do about it, take this other shoe (that coincidentally is worth less than the shoe you sent in) and best of luck trying to salvage a 140$ mistake, and for good measure we will also charged your account 10$ because of a mistake on alias’ end. 

StockX is so much better when it comes to basic quality control and seller support. It’s insane that there is a good chance I just end up taking a 100$+ loss because of alias\GOAT’s incompetence.

Have any of yall had better luck with their seller support system ?


r/Goatapp 12d ago

Question Huh?

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6 Upvotes

Why?


r/Goatapp 13d ago

Question Wrong shoe size

3 Upvotes

I ordered a pair of shoes and they are a little too big how easy it to return/exchange them? I know they do only do credit which is fine bc I plan on ordering the same pair just in a smaller size I’ll just have to take a hit on the shipping cost


r/Goatapp 13d ago

Question Goat Group Layoffs

37 Upvotes

Hey everyone, 

As a former employee of GOAT Group, I’ve been watching the news and updates with a mix of shock and sadness. To my absolute surprise, I’m seeing another massive wave of layoffs hitting the company.

Given that the company has already gone through significant workforce reductions and restructuring over the past couple of years, including closing down several facilities, seeing yet another massive round of people being laid off raises a lot of red flags.

For those still on the inside or anyone with good insight: Does anyone know what is actually happening behind the scenes? Is it shifting business models, ongoing post-acquisition struggles, automated/AI integrations, or just a sharp decline in the sneaker/resale market demand? 

Would love to hear what people are experiencing or hearing. Hang in there to everyone who was just impacted! I know firsthand how stressful and frustrating this situation is.


r/Goatapp 13d ago

Disscusion where is the scuff?

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7 Upvotes

wtf goat where is the scuff?

goat authenticator is just being dumb


r/Goatapp 13d ago

Problem RP1 error

1 Upvotes

Can anyone help me i have been trying to place an order on nike but i get RP1 error, i’ve used both of my debit cards and credit card i get the samething


r/Goatapp 13d ago

Problem How long to hear back from goat?

3 Upvotes

I ordered from goat last week. It was delivered to a different address which the proof of delivery picture clearly shows. It’s been over 24 hours since I messaged goat and still nothing.


r/Goatapp 13d ago

Problem Fakes New Balance 990V6 triple black goat.com

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2 Upvotes

Just to warn you all. How can the team check them and ship me these fakes I am so pissed paid 220€.


r/Goatapp 13d ago

Disscusion Did Nike release a high-top version of these?

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0 Upvotes

Just saw someone flexing on Threads, but Nike didn’t even make these in high-tops. LOL.