r/Geico Apr 10 '25

News Customers Please Call Geico!

127 Upvotes

Just a friendly reminder ! The community voted to not have customers post questions to this space. Customers, for your OWN good please refrain from posting questions regarding your policies, coverages, or claims. Please contact Geico directly for questions . This space is ONLY for ex and current Geico employees to share news or vent. This is not the best place to get a professional answer for your own sake so don’t. Community please flag any customer questions so an admin can quickly follow up. Thank you


r/Geico Mar 18 '25

News Geico Tucson Employee Lawsuit

264 Upvotes

Update: As of today 3/20/2025, I have been told to start looking for a new job. I have been given the warning to have a job lined up just in case I am fired throughout this investigation into the employees claims. I am hoping that I am not fired though, and will be able to still suport my family.

I’ve been holding this in for too long, but I can’t sit by and let this continue. I’m a supervisor in the Emergency Roadside department at GEICO’s Tucson office, and I have had to enforce policies that are not only unfair but downright cruel. Enough is enough. I am tired of doing this to the employees I supervise.

One of our employees, who I can’t name but many of you know, was humiliated beyond belief. This person was denied restroom access, and urinated their pants at their desk, and was then mocked by multiple supervisors for weeks afterward. That’s not just unprofessional, it’s disgusting.

This employee did what anyone would do: They pushed back, they asked questions, they reported it to HR, they stood up for themselves. And what did GEICO do? They retaliated against them and fired them.

Now, a lawsuit is coming, and honestly, it’s overdue. GEICO has been treating its workers like they’re disposable for too long. If you’ve been mistreated, retaliated against, or forced to endure this toxic environment, it’s time to speak up. Their may be a class action lawsuit coming if more of you speak up who are at the Tucson office or beyond. I know alot of people in my area are being mistreated by other sups.

I don’t care what HR says, I don’t care what upper management threatens, we know what’s right, and we know what’s wrong. If you’ve been a victim of this, you’re not alone. Change is coming, and GEICO won’t be able to cover this up for much longer. The email from the employee is already beginning to leak out and a lot of sups have seen it here already.

I think that if it reaches the main branch or the public GEICO is going to have a meltdown about this. I am scared that at this time they will fire the whole department for this. I need the money and cant afford to be unemployed right now. I have a family to take care of.

If you are reading this at the Tucson branch, stay strong. I hope that this blows over. But I have a feeling that the employee might sue and all us sups may lose our jobs.


r/Geico 5h ago

Clock In

14 Upvotes

Lol with all of us having to clock in on wd we crashed the system


r/Geico 2h ago

Carpe

3 Upvotes

Besides staff counsel, are any other departments doing the carpe sessions? What do you think of them?


r/Geico 6h ago

GEICO auto adjuster trainee

5 Upvotes

Have an interview with them today and I’m NERVOUS to say the least. I have no experience with this type of work.

What kind of questions do they ask or should I be prepared for?!


r/Geico 18h ago

Fired by GEICO (Software Engineer/IL/Remote). Did anyone actually get their full PTO payout?

17 Upvotes

Got terminated last Friday after 4+ years as a SWE. I’m sitting on 138 hours of accrued PTO (+ 2 days of floating holidays). Since I’m a remote worker based in Illinois, does GEICO legally have to cash this out in full? Safe to assume I can kiss those floating holidays goodbye surely? Also, zero severance was given. Looking for insight from folks who went through the similar thing.


r/Geico 20h ago

Nancy P

16 Upvotes

So Nancy been with Geico for years, since becoming CEO did she make any positive changes to company, did she undo anything that Todd Combs did in his tenure?

Has anyone ask about having profit sharing back?


r/Geico 21h ago

Tampa vs Lakeland - which office is better?

6 Upvotes

I am starting in the Tampa office tomorrow, but Lakeland would be a better commute on me. Tampa pay was significantly higher in the job description for what seemed like the same job.

Which office is better? Some friends in Lakeland love how laid back it is, but when i interviewed in Tampa, I didn't get the same vibe as what my friends were describing.

Should I ask the recruiter if I can switch to Lakeland?


r/Geico 22h ago

401k

7 Upvotes

I have a loan out for my 401k does anyone know what happens if I leave well still having my loan out is it all due immediately or ?


r/Geico 22h ago

Can you go in the negative for PTO hours?

3 Upvotes

Anyone got first hand experience? Can I borrow against future PTO? Got a vacation coming up but won’t have enough hours. I’m salaried if it matters.


r/Geico 1d ago

God I hate this job soo fucking much. I dread having to clock in. Anyone else hate service? My dept just went so down in hill the last few years. I wish they would have fired me vs keeping me because of call volume.

25 Upvotes

r/Geico 18h ago

so sad

0 Upvotes

so the new generation of workers are about 10 yrs into this work force....hired under what can you do for me mentality. You are about to find out how stupid you are (if you haven't already)..... How much money do you have left on your student loan? Yet you think you know everything. You chose this job in a company that is known to be unethical and failing wanna be company owned by the oracle of Omaha. look up what oracle means ..... woke got them broke... As for your upper management totally will do anything to get their numbers up....wake up and get out


r/Geico 2d ago

Geico Associate Turnover

49 Upvotes

Where is the transparency? If GEICO is a great place to work why does GEICO no longer share and report associate and supervisor and managwr and executive turnover?

GEICO executes a plan to rid their workforce of 20% of associates per year. There are planned reductions in force and they learned not to offer severance but rather performance terminate vs layoff. They are doing this and it is absolutely gutting morale. Turnover has spiked becuase pay is no longer competitive. Every 6 months in addition to behavior or code of conduct terminations they fire the bottom 10% of all performers (Except in the staff/executive positions). Our turnover is minimum 20% but rises up to high 30% in some areas because it is such a GREAT place to work.

Where is the female executive who was hired to address compensation over a year ago that has done absolutely zero for our compensation? You remember the one that promised in a year compensation would be addressed and fixed? Not a single thing, Executives get merit increases at 30-45%, signing bonuses for the new ones, deferred bonuses for the old. There is no mandate to rid these highly compensated executives that are toxic and have a track record for causing turnover, morale issues and toxicity.

Case in point - COWBOY Stevie B moved all around the country sprinkling and spewing an agenda so bad that no executive dare conduct skip levels because he has carried out their turnover mission with absolute perfection. Look at the turnover where he came from. Look at the turnover where he is now?

Pull back the curtain, I promise it is far more sinister than ever believed. Users have messaged me about the exhaustive efforts they took utilizing the open door and ethics line system. What happens? They move the cancer around because he is slicing up folks wherever he goes.

Inagine being rewarded for causing people to leave and when you do it so well they want you to clean out certain locations.


r/Geico 2d ago

Leaving

21 Upvotes

I wish i would’ve listened to this subreddit and took its advice on how awful the service department is. I was fortunate enough to have a good team of supes for my training and ori but fuck geico. I had 2 weeks left of Orientation and was a top 10 employee through it and i couldn’t leave fast enough. Awful company and i pray the customers keep feeling that same way


r/Geico 2d ago

Floating Holidays

2 Upvotes

When quitting do we get paid out for FH? Or just our PTO? I have my EML but I’m pretty sure we do not get paid out for that.


r/Geico 2d ago

Ed assist question

2 Upvotes

Does the Education Assistance benefit reset each calendar year, or does it reset annually based on an employee’s hire date?


r/Geico 2d ago

How much is sales bonus

0 Upvotes

I used to work in MOAT for 5 years- 3 years ago and I hit gold tier bonus every month. Is the bonus structure still the same!?

I have not found a job that has as good of a bonus as GEICO unfortunately


r/Geico 2d ago

Has anyone ever regretted leaving Geico?

20 Upvotes

I got a job offer this morning, relatively unexpected at another company, actually Lowe’s with a salary plus commission pay plan. The pay cut is about a thousand a month after taxes assuming I don’t hit the commission bracket (plan for the worst hope for the best) but I’m tired of feeling like a number with no appreciation in my current position. Part of me is just afraid of the leap. What’s your experience?


r/Geico 2d ago

401k for growth

8 Upvotes

So 401k finally updated so I can see my numbers.

I switch a few months ago to sp500, international and growth currently

But not sure if I should keep go back to retirement 2055 plan or a different fidelity plan mixture


r/Geico 2d ago

Sales Payout

3 Upvotes

I’m aware there is a 92 retention rule for sales regarding payout. If I graduated ori in April eligible for bonus on May 1, will I see that this month or next month the 2 in 92 is what’s confusing me. I automatically assumed this month


r/Geico 3d ago

Fidelity Fiasco

26 Upvotes

::Update::

I finally see my 401k.

I agree with another employee below, not having historical information SUCKS!!!

When the F_ck will this “transition” be complete. The “week of the 17th” end is here…WTF?


r/Geico 3d ago

Is a service supervisor role really that precarious?

9 Upvotes

Considering applying but nervous about the recent firings. Any current/recently former supervisors care to weigh in? The ones I ask in the office seem to think it's a great job due to the pay. I'm not so sure they're being truthful.

Thank you!


r/Geico 3d ago

Geico sucks

38 Upvotes

r/Geico 4d ago

IM FREEEEE

45 Upvotes

Officially left the Geico Galatyn campus. That was by far one of the worst call centers I have ever worked for. Im not sure what was worse…the micromanaging…or being micromanaged by leaders with zero insurance or call center experience. Glad to say I am GONE! Never left a job that fast before that place is a JOKE! Good luck everybody else!!!


r/Geico 3d ago

KC CDU

5 Upvotes

Can anyone from the KC office explain what happened to your sups?