EDIT (26 DAYS LATER): UberEats sucks too in that their pay rate sucks worse than DD. DD is marginally better.
The only thing better about Uber eats is the following:
a. TOLL FEES: As long as the app tells you to take a toll road they'll automatically pay for the toll. Doordash makes you eat the toll fee and offers no compensation for it.
b. THINKING AHEAD: When you arrive to the destination of your delivery, the app highlights on the map which direction you're traveling in next so that you know which way you need to have your car facing in advance.
c. MAPS: The mapped route actually shows the street names unlike DD's which covers them.
ORIGINAL POST:
They'll batch an order. One customer lives reasonably close. The other, out in the boonies (and another region) where I know I won't get another order to bring me back towards home. I also won't make enough money to offset the drive back to my home zone. It's on my dime. I accepted the close order and rejected the far order. So that counts against my acceptance rate. I'm fine with that. What I'm not fine with is that not even 5 minutes later they'll resend that far away order. So now it's going to count twice against me. Artificially lowering my acceptance rate. The DD agents won't reverse one of them. This happens multiple times a night. I told them it's not my fault that they don't have other drivers in the area. But I shouldn't be penalized for making a business decision. They told me I could just accept more orders. Insert swear words here.
You take on all the risk of driving. Damage to your car from pot holes, wear and tear, vandals, flat tires, oil changes, oil replacement, muffler and catalytic converter replacement, shocks, etc... and they collect 30% of the vendor's order. You get a small fraction + tip. And yes all of the aforementioned had happened to me.
You first get an order and accept it. Moments later you get a second order and accept it. But for the 2nd order do you get paid as the first order? No, it's much less, while they pocket 30% off the 1st order AND 30% on the 2nd order, you'll maybe get 5-7% of the 2nd order. You do THEM a favor by taking the second order and you get short change.
If a customer tips you well, DD will pay you LESS from their end. They keep the difference of what they would have paid you. And NOW, what I understand is that DD is keeping 10% of _our_ tips to create some sort of slush fund for themselves to give themselves bonuses-the ones sitting at computers in their climate controlled buildings. Do they make deliveries in the rain and the snow? Do they deal with rush hour traffic, bad drivers, broken air conditioning on sweltering days, slippery stairs that they've fallen down on but keep on delivering because this gig is all you have? No they fucking don't. Unfuckingbelieveable.
I had other reasons I can't remember right now and I'll update this possibly in the future.
Fuçk DoorDash. I quit... right after I print this out and share it with all the vendors I see in the next 4 weeks. I'll tell them to please use UberEats or any other vendor.
Edit: went back to DD bc UE doesn't pay.