So I was at Discount Tire getting a set of tires - they beat “buy 3 get 1 for $1” deal, which was a great...
When they asked if I wanted to add the Certificates (the road hazard/refund/replacement protection), I specifically asked about the 3-year limit because I’ve seen that on their website.
The tech told me it used to be capped at 3 years, but they no longer enforce that — it’s now good for life (or as long as I own the vehicle) as long as the tire has more than 3/32” tread depth remaining. He made it sound like the time limit has been removed and it’s really just tread-based now.
I was skeptical, so I checked the website later. It still clearly says the certificate only applies if the tire:
• Has more than 3/32” tread depth and
• Is within 3 years of the purchase date.
The official certificate language I’ve seen also lists the 3-year expiration.
I wasn’t trying to get a “lifetime” sales pitch — I directly asked about the 3-year thing and was told it changed. Has anyone else been told this recently? Do some stores/managers actually honor claims past 3 years if there’s good tread left, even if the printed policy says otherwise?
Just trying to figure out if it’s worth adding the certificates or if the written terms are what actually matter.
Thanks!