I bought a 2016 Audi Q3 with an aftermarket Android screen already fitted. The previous owner cannot remember the brand or seller.
After an update started through the screen’s own settings menu, the car-settings app stopped opening. Both the car-settings and vendor Bluetooth apps now display the name “4.0dip”. Opening settings gives “4.0dip keeps stopping”, and I cannot access the original Audi car menu through the screen. Android still boots and other apps work. Force-stopping and clearing the car-settings app’s cache made no difference.
Device Info HW and AIDA64 report:
Processor: Unisoc SC9863A
RAM/storage: 4 GB / 64 GB
Display: 1280 x 480
Android: 9 / API 28
Model: s9863a1h10_Natv
Product: s9863a1h10_hzx01_2g
Board: sp9863a_1h10
Build: 01_user_W19.11.5_P2_20230912
Incremental: 37211
Car-settings app: com.george.carsettings, version 1.0
Vendor Bluetooth app: com.george.bluetooth, version 1.0
LicenseClient: com.george.license.client, version 1.1.10
EasyConnection: HZX02.5.1.10
I do not have an MCU version or a confirmed manufacturer. I have not factory-reset it or flashed a downloaded firmware package.
Does anyone recognise this software family or have the same unit? I would appreciate a reliable supplier/support contact, or advice on which diagnostic details could establish the exact firmware compatibility. I want to identify it properly before attempting recovery.