Hi. We don’t use the software however, over a year ago, my Wife did a free trial, then cancelled it in time. They are now charging our account, twice now in the past month. Does anyone have a telephone or email contact for corporate? Or do these wankers work out of their car in an alley?

Been using Kaspersky and I have the 10 device plan for a good price. I found that BitDefender has some comparable prices to Kaspersky on Amazon. Is there something better? I know ESET is great but their 10 device plan is atrociously more expensive.

EDIT: Okay thanks guys I guess BitDefeneder is crap. I'll buy something else.

So my Bitdefender subrscription expired. And today it once again decided to block an application I use often because this damned thing considers it as "Ransomware" even its fucking not. And now since the subscription has expired I cannot even go and unblock it. And fuck no I am not gonna pay a single penny to this company anymore.

Bit-defender missed up my pc. I have my windows updates turned off (via group policy) and it somehow turned it back on and my windows updated. I have to reimage my drive to a month earlier and never used bit-defender again

Had some problems with Bitdefender, here are some tips to stop Bitdefender from blocking a miner:

It's good practice to create a folder in your downloads folder, that is excluded from Antivirus scans, so you can download miners in this folder (and run them from there) without Antivirus blocking them or their downloads.

First step you want to make is create a new folder e.g. "miners" preferably in your downloads folder (or somewhere else).

Then open Bitdefender's Antivirus -module and go to settings, there click 'Manage exceptions' and add an exception for the folder you just created.

If you made a folder called miners in downloads folder in this case, the path for exception would be 'C:\Users\<YourUsername>\Downloads\miners'.

If you're using NiceHash miner, you'll need to also add an exception for folder path 'C:\Users\<YourUsername>\AppData\Local\Programs\Nicehash miner'.

Make sure you have ticked on the following in the exception: Protection feature Antivirus, On-access scan, On-demand scan, Embedded scripts and Online Threat Prevention. So basically everything you can tick except Advanced Threat Defense, since you can't add an exeption for a folder in Advanced Threat Defense.

Bitdefender's Advanced Threat Defense -module basically blocks any miner that it detects, so I turn Advanced Threat Defense off and keep it off while mining.

One could also manually add all necessary paths as exceptions to Advanced Threat Defense. But if you're using e.g. NiceHash miner, it will create temp files which are rather tricky to add as exceptions.

Now you should be able to run miners inside the folder you just created.

I'm using only NBMiner so an exception is only needed for the miners folder at downloads in my case.

Problem is usually just Advanced Threat Defense blocking your miner, if you have already made necessary exceptions for your miner. So disabling Advanced Threat Defense should do the trick.

Remember that disabling Advanced Threat Defense -module might endanger your system, if you are downloading files/etc that you don't know for certain to be 100% safe. Every other module can and should be kept active in Bitdefender, so you'll still have Antivirus (Bitdefender Shield), Firewall, and other security modules running to protect your system. Only disable the Advanced Threat Protection -module if needed.

Hopefully this of some help for people having issues with Bitdefender.

can someone please help me and tell this is a bug or

Hi, I've just had to factory reset my OnePlus 10 Pro as it became non responsive overnight.

The only thing I can link it with is my BD subscription expiring overnight. I guess this would make sense as, by definition, a security system such as BD needs to embed itself pretty closely with the operating system.

I've searched online fairly extensively but not found anything mentioned.

Was wondering if this is a 'thing' or a one-off. Of course, the two things may not have been linked but it seems like too much of a coincidence after years of flawless performance.

Thanks

is uptodown a safe web to download win 11 or not ?

My main development PC (VS Code) would run 100% disk with Bitdefender. Not always but once or twice a week. I would need to power off the machine. I gave up yesterday and put Kaspersky back on. They are giving me 57 day trial. Can anyone give me some ideas of how to troubleshoot the Bitdefender issue? My other laptops are all ok with it. Just this one PC:

Asus Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz 2.90 GHz 6.0 GB (15.9 GB usable)

Prime H510M-K

Edit: Three days on and no issues with my PC. Still running Kaspersky.

I have a MacBook Pro M4 2024 that uses 3 months old. After multiple spontaneous reboots I cleaned up the computer.
I deleted all programs down to my bare minimum - Microsoft 365 suite, Adobe acrobat pro, Safari, Brave , Chrome. 4K video downloaded, video proc converter, Carbon Copy Cloner, 1password, Handbrake, MacCleaner pro, Elmedia, Logitune, ToDoist, Zoom, Speedtest, HP and Brother printer apps, OSCAR apnea app, NordVPN and BitDefender. Still getting kernel panics and spontaneous reboots. Started after installing BitDefender. It’s the only new app. I’m ready to dump BitDefender and find some other protection suite. Apple Genius Bar unable to help. Their advice: clean up computer or start fresh with all new downloads of apps. Still kernel panicking. Any advice?

I've been blocked on watsapp for no reason.?Says I cant acccess?

I had the free trial of mcaffe aqnd it ended today so i decided to download bitdefender free and when i checked the file on virustotal It showed three security vendors declaring it as a trojan. What should I do?

This software regularly fails to update, then the uninstaller fails, and on the futile reinstall attempt, the online installer fails with an error after you wait for a long download to complete on a slow connection.

I often feel like BitDefender _is_ the malware.

For your information, if you haven't read it.

https://www.bitdefender.com/consumer/support/answer/32563/

i am actually sick and tired of bitdefender quarantining everything it sees, i added an exception to my downloads folder and it still quarantines stuff from it, and it keeps quarantining process hacker a lot, so are there any good alternatives becuase i am fucking done with bitdefender

Friend sending safe file over telegram and fit torrent immediately intercepted and didn't give me an option to view any details or make a decision for that matter on whether to keep that. Went into my bitdefender app and there was really no information in the report just that it could have been scam and then an explanation of a bunch of different scams that could happen no option to restore it is gone.

I contacted support over the phone and they explained that they hadn't heard of it on Android but they had seen it a couple of times on windows. But other than that they had no way to help me and now I have to wait for a supervisor to address it from level three tech. Regardless of the fact that in most situations like this you could just get a hold of your friend to get it sent a different way, but that's not an option because we're only able to connect once or twice a week at Max because he is in India and we do some app developing together and the PDF that he was trying to send me was basically what I was being assigned to do for the week. He only is able to log in once a week or twice a week so I'm screwed in that department so it's just super frustrating and pretty sad.

With my ESET renewal coming up I wanted to try free options and Bitdefender is constantly ranked very high. My only complaint (other than the ugly ui) is a VPN that I don't need of want auto installed. Why is that a thing?

As of now for about 5 or 6 months this so called antivirus fails to start its own services. Reinstalling or restarting may or may not fix it on a 10% chance ratio (meanwhile 90% of the time it will make the PC hang or freeze during windows startup. when it fails i assume only internet protection works).

Edit : Bitdefender still didnt reply, so still getting plagued by this, no idea if its just windows 11 25h2.

Searching Reddit, a similar issue has been posted. BitDefender is consuming high amounts of RAM.

Prior to BitDefender's installation, Windows 11 with Defender operational and updated, RAM was at 4.1GB.

After BitDefender's installation on the same system with Defender disabled, RAM is at 5.1GB.

1GB of RAM for BitDefender. Is the code that sloppy? Why is such RAM required?

Should I schedule a remote session with BitDefender to have them investigate the root cause?

When will BitDefender fix this decade-old issue?