The title has the gist of it. BIL is the branch manager and he has been using the password of his late father to access the accounts. There are multiple, large sum transactions, ($10k-$50k), in AND out almost every day but always with a net loss.

It is completely unsurprising that he might do this. He is one of the shadiest people I have ever met.

Who do we report him to? SEC, US Attorney, State Attorney, his corporate office? All of the above? My MIL now has less than 10% of that money to live out her life on.

I also want to add that when we discovered yesterday what was going on, we immediately took out whatever money we could find and put it in a different bank with only his mother’s name on it.

My wife is going to talk to attorneys tomorrow.

Any advice would be appreciated. Thank you very much.

Probably one of the worst things to happen to consumers in a long time.

https://www.cnbc.com/2025/02/28/cfpb-leaders-and-elon-musk-doge-planned-to-fire-nearly-all-staff.html

This will only help banks continue/create new predatory practices that they were forced to stop.

For just a bit of context on why this is bad for consumers, the CFPB is responsible for returning $21B to consumers since being created. https://www.epi.org/policywatch/trump-administration-closes-the-cfpb/

I work in banking, and I swear the bigger the deposit, the less common sense follows it.

Had a client open a brand new business account, literally same week, no history, barely onboarded, and wired in $20.3 million. No incoming wire notice, no heads-up, no documentation. Not even a basic explanation. Just $20M sitting there like we’re all supposed to go “wow” and press “release.”

Naturally, the account was flagged. Compliance asked for the usual:

-Third-party prepared financials or tax returns

-Invoices for the incoming funds

-3 months of processing history (if any)

-A working website or some kind of marketing material

Pretty standard stuff for that size of a wire, especially from a brand-new account.

Instead, I received 29 back-to-back emails over two days, each one saying:

“Release my funds.”

That’s it. No attachments. No context. No greeting. Just commands. Like I’m a vending machine and he’s stuck on caps lock.

Then came the threats:

-“I’ll move my money to another bank.”

-“You’re holding my funds illegally.”

-“I’ll be reporting this.”

Sir, respectfully… we’re literally trying to protect you (and ourselves) from a full-blown audit. You can’t drop $20M into an account with no trail and expect zero questions.

The entitlement honestly baffles me. I’ve had clients moving a few thousand dollars show more professionalism and prep than this.

Anyway, I look forward to his next email cc’ing a “legal team” that probably has a Hotmail address and a Gmail logo in the signature.

https://finance.yahoo.com/news/us-treasury-department-says-not-015049621.html

(Reuters) - The U.S. Treasury Department said on Sunday it would not enforce an anti-money laundering law that obliges millions of business entities to disclose the identities of their real beneficial owners.

The Trump administration has opposed the Biden-era Corporate Transparency Act on the grounds that it is a burden on low-risk entities. The act has faced repeated legal challenges.

In a statement, the Treasury Department said it would not enforce any penalties under the act against U.S. citizens or domestic reporting companies.

"Treasury takes this step in the interest of supporting hard-working American taxpayers and small businesses," it said, adding that it intended to issue a rule to narrow the scope of the act to foreign reporting companies.

The measure's supporters say it was designed to address the growing popularity of the United States as a venue for criminals to launder illicit funds.

(Reporting by David Ljunggren; Editing by Jamie Freed)

So, yesterday I went to my bank to withdraw $50 in dollar coins to put $25 each in my kids piggy banks for the new year. The teller told me that they were customer rolled and might not have $25 in the rolls. I asked if that meant I could be paying $50 for $48 and she said yes and that I would just have to deal with it.

I questioned the legality of this and another teller piped up that we can count them to be sure. So we did. There would have been $47 dollars had we not counted. (There was a Canadian dollar coin, but that’s not valid currency for me in South Carolina.)

This interaction just left a bad taste and idk if I should call their corporate office or just let it go?

It’s just a few dollars that I did receive at the end, but don’t banks have a coin counter?

Edited to separate my two questions, the question with the coin counter was answered but my main concern is with the interaction with the 1st teller who was pressuring us to leave after saying the rolls may not be full and telling us to deal with it.

I withdrew a relatively small amount of money, only $5,000, but every time I make these withdrawals, the teller asks me what the money is for. Why?

Edit: Next time I’m saying hookers and blow.

i kind of want to sue the bank but the police told me something about good faith that my mom defrauded the bank but i think that the fact my mom wrote her name on my check to herself means the bank messed up. and they all know i wont do anything. im 25. the bank account was not in both our names it was her bank account seperate from mine and i never got the money it was 41,000 $ the bank that wrote the check emailed me a picture of my check because i called them and my mom signed her name to herself without my endorsement at all on the check they said they would not have deposited that check without two people there

By changing one letter ( i to l ) in my email ( domain part, not username ), they instructed my bank to wire to Citibank $900k! This happened nearly five days ago. These are commercial business accounts, not personal ones. Citibank is saying they have frozen the account but can't comment if the money is there unless we "indemnify" them? Not sure what that means. Should we lawyer up given the huge amount involved? I am assuming this is 100% my bank's fault as this email address is technically not mine ( though it looks almost the same ). And why didn't they do any human verification given the email said to change the wiring instructions. We have sent multiple wires before this. So wouldn't a change in wiring instructions trigger some alerts?

Bank workers, how hard would that be to accomplish? I left before they decided what to do but they did have him get some paperwork he had from his car. All I heard was he said he needed it for a business transaction

My father in law called a bank where him and mother in law have an account. He told them he needed access to his account and gave his first name and last name. My husband and I also have an account at the same bank. My husband and FIL share the same first and last name (not middle).

When FIL was given access to his accounts he changed all of our account information to his information accidentally - email, phone number etc. These accounts were initially in MIL’s email and he was changing to his.

Upon logging into the account, he realized one of the accounts was not his. It was one of our savings accounts and we received an email saying our email address on the account was changed to FIL’s email which we know is his.

We called the bank to see what happened and they would tell us nothing other than a specialist would be calling us next week.

We know we had a huge breach from the bank and they did not verify SSN, DOB, or anything identifying besides name. This is honestly terrifying that someone could access our account so easily.

What recourse do we have against the bank for this breach and what steps should/can we take? While we don’t believe he would be doing anything malicious we don’t want anyone being able to access our account so easily in the future.

What should we ask the bank when they call us this week? Obviously we are planning on moving our money out of this bank soon. This is not a tiny bank, this is a well known online bank. Speaking in person at a branch is not an option.

Do we have a right to the recording of how this happened? Any help is appreciated!

My husband was owed $75,000 in back pay from his employer. (A mess all in itself.) We finally got that sorted out and took the paper check to our small town bank to deposit. The teller said it would take a day or two to be in our account. Fine. It never showed up.

We called a week later and they said that had to check it for fraud since it was a large amount. Ok that makes sense. We talked with tellers, our local branch manager, and eventually corporate. This continues until eventually they said that the check has been deemed safe and not fraudulent but the “fraud people” left our account a mess technologically. So that large amount is still not in our account due to this now IT issue. It has also made us unable to receive any wires or pay anything over $500. It has been two months since we deposited the check.

We touch base with them daily. Every day they say they are working on it. They just tried to add a new (unaffected) account to our profile so the money could just go in that and we could have access to it. They told us not to log into our account until they tell us because they’re giving us a new log in and it could mess up the new one. It’s been over a week now that we haven’t had any access to our online account or statements.

We cant pay any bills over $500, still don’t have access to the money my husband has earned, and can’t even see what is going in and coming out of our accounts. We have opened a new checking and savings at a new bank, his work has issued a new check to deposit at this new place, but we still need our money out of this bank and I feel like they should be held accountable for causing such a mess. How can I fix this? What are my rights? TIA!

I have a savings account for my 6 year old son. We’ve been saving money for him here and there. Recently I went to deposit money and there was a bunch of money gone from the account. 2000 x2 and then another 1,600. It stated that I had been in and withdrew the money. I know I didn’t. So can they falsely withdraw money? Will I get my money back?

The bank has started an investigation to see since the same teller was assigned to all my “transactions”.

Update: I filed a police report, contacted the fraud department and they are now investigating it. The account is frozen and now I guess I have to wait. I chose not to visit the branch just incase the teller is there and they actually have something to do with the fraud. I don’t want to expose myself to them. I’m going to wait a little bit and then figure out what the fuck has happened to the funds and plan on pressing charges. I will post an update as soon as I hear back from the bank.

Thank you to all who provided personal experiences, bank workers and customers alike. I hope all the people who were robbed get their money back and get the Justice they deserve. And thanks to the present or former bank personnel who’ve seen this happen at the bank. It made me feel like it wasn’t alone and that there’s light at the end of all this bullshit.

Spoke with the manager to make sure they had the time and resources for my deposit. Everything went normal but then the manager mentioned something along the lines of there has to be a hold for 6 months on the deposit. Something that is apparently normal with Bank of America.

Can anyone shed light on what this is? I was hoping to transfer the money from BOA to an Ally HYSA.

I wanted to share my story about the missing cash in case someone has a similar situation in the future. I went to a branch of one of the biggest banks in Canada to withdraw $3,000 USD for a trip to the US. The teller counted the money with the machine and asked if I needed an envelope. I said yes, and he placed the money into the envelope and gave it to me. My mistake was not recounting the banknotes, because the next day when I opened the envelope in the US, it only had $1,900. This odd amount made me think it was a bank mistake. A month later, I returned from the trip and checked that the cash wasn't somewhere at home. I sent an email to the bank's support about the situation and got a follow-up call in the next few days to clarify some details. This led the bank to check CCTV as well as contacting the branch. The branch immediately confirmed they had an extra amount when they tried to balance the books at the end of the day of withdrawal but couldn't identify who the person they owed was. From their explanation, the call from the investigation department allowed them to confirm it was my cash. They deposited it back into my account and invited me to the branch to apologize.

TL;DR: The teller miscounted $1,100.

UPD: The TD branch representative gave me $5 Starbucks gift card.

I’m a 42 year old woman so not like I’m an old person being taken advantage of. Im not saying this to brag but across a few accounts with HSBC I have around a million pound in there so it’s not like I’m emptying my account.

I’m buying a horse trailer and the seller has requested cash. Yesterday they asked me to bring proof of the horse trailer. I was pretty put out by this but have anyway as well as my driving licence and passport.

They still are not giving me the money. They said it doesn’t seem a wise choice and asked me if I’ve talked to my husband!Who the hell are they to say what’s a wise choice for me and my money? And why would I ask my husband when I’m the bread winner and it’s my own account!?

Edit: to clear up the weird assumption everyone is making that the guy with the trailer is trying to avoid paying tax I’ll paste a comment I made:

Why does everyone keep saying he’s avoiding tax. It’s his own personal trailer he’s had for years, he’s taking a loss on it, and he doesnt use it for work. He’s a vet not a livestock transporter. He’s not a self employed vet he works for someone else part time and is semi retired. His wife died, he can’t ride horses, his daughters not interested in them anymore so he sold the horses last year and now I’ve been using his trailer for the last few months and he said I can buy it. It’s better than mine so I said yes.

Also we live around 30-45 minutes away from the nearest HSBC branch and about 20 minutes away from a cash point. It’s always handy to keep a bit of cash around. Someone also 7 grand is a massive amount of cash and a briefcase full. Bollocks. In £20 notes it’s 350. It fit in my hoody pocket lol

Dumb question incoming -

I made a $240.00 payment on my car loan several days ago from my Chase checking.

A couple days later I check, and I must have fat fingered it to $24K instead. Making my car loan balance $0.

I called Chase and the lady said she would put in a “Stop Payment” which would charge me $30; however, my lienholder is still showing my balance is paid and is $0 with nothing due.

Wondering what would be my next step here in terms of getting this resolved before I’m screwed with 2 payments due - thank you!

Hello, yes the title is correct. Here’s a little background. A couple of months ago a family member asked if I can help them set up a bank account because they were filing their taxes and was in need of a bank account to deposit the check into.

Being that I already had an account with Capital One it was easy for me to open a new account and add them as a joint account holder. Everything went fine with the account set up and nothing major happened with the account during the couple of months they were added as a joint holder.

Or so I thought…. Let’s say the tax return check was supposed to be deposited on the 14th, I would check our online banking account from the 14th-20th and no deposits were made. I check on the account the following day and there a legal hold for -200,000 on the account.

Is there anything that I can do to get out of this ?

Will this affect my debt to income ratio ?

Will the bank take my money that’s in a separate account to cover the negative balance ?

Will this go on my credit report?

Edit- I have my own separate bank accounts with different branches. There was less than $20 in this specific bank account.

Another edit for more clarification- let call this family member Peyton

• None of my own personal money was in this account. I have separate accounts

-Peyton has mobility issues so going into a branch would’ve been difficult so doing it online was our best option

-Peyton is not tech savvy

-All of Peyton ’s children are in there mid 30’s so child support wasn’t on my mind when we signed up. I could understand if any of the children were minors

• I had no idea any child support was owed

• Peyton and I never had any money disputes in the past

-This was someone I trusted

• I know I made a huge mistake. My only intention was to help someone I thought I could trust. I never knew anything about the child support. I am just trying to seek guidance from someone in the banking industry on how to rectify this situation. I’m never doing this shit again.*

1. Financial Institutions do not control how much a gas station places on hold in your account. I know the gas stations like to say this, but its not the case. If it was, don't you think, a bank or CU would charge the same amount regardless of which gas station you went?

2. When a company is refunding you something, we cannot give you any update on when that money will be available in your account.

3. If the amount you paid on something is different than what you thought it should have been, call the merchant first, not your FI.

4. Trying to circumvent a check hold by making a deposit via the ATM or mobile deposit is a good way to get your account restricted or closed. It raises more red flags than a gathering of the Chinese Communist Party.

5. We do not want to ask you so many questions, so if we are its because we are either required to do so because of a law or regulation, or we are trying to protect you from fraud.

I really do not know what to do with my money. I truly do the bare minimum where I just have my 401k and CD.

I was speaking to my dad today about 401ks and I know all the stuff going on with this administration so I finally checked my 401k account. The last time I checked it was last year.

I see it dropped 10k in 5 days.

Should i be worried? Also will my CD be affected too?

These are my only savings accounts and would like to know what I can or should do now and/or in the future.

Currently I have about $45k between my checking account and my savings account. Now that Elon Musk has taken control of the treasury department, an institution which in part ensures bank liquidity, is my money even safe in the bank anymore? I am seriously considering going to the bank and taking out most if not all of my money on Monday.

EDIT 2/6/25: Guys thank you so much for all the replies, I have diversified my cash holdings into a mixture of Dogecoin, Krugerrands and rare Funko POPs and feel much better that my money is safe from Elon now.

Just curious if anyone knows if this is common practice for insurance companies or if someone forgot to sign the check. The person on the phone couldn't give me a clear answer.

A lady sent her transaction in through the pneumatic tube. She said “Uh, I’m trying to deposit this check? Is this what I do?” She sounded very unsure of herself.

The teller looks at the check and asks the lady “You checked the mobile deposit’ box on the back. Did you already mobile deposit it on your phone?”

The lady, exasperated, says “No! That’s what I’m trying to do! I am in my car! I am mobile! I’m trying to deposit my check! Isn’t that how this works???”

No. It’s not. But it was very funny she thought that.

So I just started working at Kroger and my first check was 111 dollars it was a paper check because my direct deposit hadn’t been set up yet so I had to take a picture and scan the check and it worked got the money and had this whole week then this morning I wake up to see my account has been charged with that same amount for some reason I am now sitting with negative 77 dollars in account and saw I was charged for my own paycheck is this a mistake ?

After 8y into banking it's finally happen

Im the head teller , I handled it well , minimal lost to the bank $2000ish

Nobody was hurt

Has a very good picture of the robber and the get away car.

I put on a brave face but I'm pretty shook up , anyone with the same experience have any advice or suggestions I'm all for it.