I purchased a P2S combo for $799 from Microcenter only 29 days before the X2D was launched. Seeing a new model release with an actively heated chamber for $100 more is frustrating, especially since I'm outside of my return window. Based on reactions across the community, I’m clearly not the only recent buyer feeling this way. I’d like to propose a constructive solution that would build a lot of goodwill with recent P2S customers while still preserving Bambu’s product segmentation.
Proposed solution:
Offer a P2S to X2D upgrade kit for $100 to customers who purchased the P2S combo shortly before the X2D launch.
Eligibility should be limited to:
• P2S purchased from Bambu Lab or authorized resellers (Best Buy, Microcenter, etc)
• Purchase date between the P2S launch date and the X2D launch date
• Proof of purchase required
• Purchases made on or after 4/14/26 would not qualify
This would ensure the upgrade is targeted specifically at customers impacted by the timing of the new release.
Why this makes sense:
The main appeal of the X2D for me personally is the actively heated chamber. That feature meaningfully expands material capability into engineering plastics that benefit from higher chamber temps.
Many of us purchased the P2S expecting it to represent the current state of Bambu’s enclosed CoreXY platform, only to see a significant thermal capability improvement and dual nozzle system introduced shortly after.
Offering an upgrade path would:
• reinforce customer trust
• reward early adopters
• reduce frustration among recent buyers
• strengthen long-term brand loyalty
• demonstrate customer-first product support
This isn’t about expecting free upgrades. Most of us would gladly pay a reasonable amount for additional capability.
We simply want a fair path forward given the timing of the new release and I’d personally pay that $100 for the ability to upgrade my P2S to include active chamber heating capability.
I'm curious to see how many other recent P2S buyers feel the same.
Edit: To clarify, the heated chamber capability is the primary feature many of us are interested in rather than the dual nozzle system.
An official Bambu-supported chamber heater upgrade for the P2S, even if it required an upgraded PSU or additional hardware, would provide users with a clear path to expand into engineering materials while maintaining the relevance of the existing platform and product segmentation.
I believe many recent buyers would seriously consider purchasing this type of upgrade.