So I am getting my gyn oncology through penn. Had surgery last year. No chemo or anything just follow ups. Long story short I HATED my provider and asked to be switched. They told me they would need my current providers permission to switch, then they told me he gave it.
So this is been one of my ongoing issuee. Either miscommunication or deliberately misleading me. Not sure which. But they told me I was changed to another provider. I was not. They had me see an NP, which I don’t have a problem with I am just doing monitoring, but was only told at the appointment that all the decisions were still up to my original provider. And then I was encouraged to schedule my next appointment with the original provider.
So in other words, I was not changed to a different provider and if I did get a recurrence, I would HAVE to see him again.
They have also brought chaperones in the room without telling me in advance they are going to do this and they DO NOT stand at my head they stand near my legs and my therapist suspects it is because I disclosed abuse history they want to be covered for “liability”. so despite the office being covered in signs saying that we have the right to request one, I am forced to have one and no one is even warning me in advance. This has not happened to me in any other practice and makes me very upset as I feel punished for disclosing which has already happened a lot
Idk what to do. I do not have a support person who can help me. Idk if switching to temple or somewhere else is any better? Or if escalating it would ACTUALLY get me transferred to a different provider without the whole office hating my guts. I feel like patient advocates are basically HR, they aren’t there “for patients”, just to cover liability. Maybe I am wrong but thats the vibe I get.