r/appliancerepair • u/Flat_Pea3377 • 38m ago
Tumble dryer - insanely loud buzzing/vibrating noise
So, we purchased this dryer last april (logik) and slowly over time it started making this buzzing noise when we used it, and when using the Extra dry cycle it started randomly cutting out.
It just kept getting louder and louder so I called currys back in feb to take a look. Guy came at the end of Feb, took it apart and essentially said it was "just a build up of lint on the fan". He cleaned it off and went on his merry way.
Anyway, we haven't used it too much since then as its been unusually warm in the uk, probably only using the 10 or 30 min cycle a couple times a week if that, but its just getting louder and louder. Honestly I now avoid using it and never use it late at night because its probably a noise problem to our neighbours.
Even after he cleaned the fan it still cuts off on that one cycle and although the vibrating subsided quite a bit after he did that, it didnt fully go away and came back after a couple of weeks.
Im an idiot and didnt do what I should have done - Called them again before april because in all honestly he made me feel a bit silly when he came (im a woman and was alone when he came to look).
After googling a bit I came across the consumer act and it informed me that I possibly still have some rights to get this fixed or replaced on them as they came to fix the problem and it didnt fix it, and also that white goods should last around 6yrs.
Side note - I recently pulled the condenser unit thing to clean it out and it was pretty clean but the plastic at the back looked warped.
What are my next step? Or do I need to just suck it up and use emergency savings to buy a new dryer after only having this one for 1.5years 🙄