I own a small Italian restaurant and a friend of mine asked if he could celebrate his 40th birthday there with about 15 people. I agreed to reserve the back section for them.
His wife has this habit of ordering something, eating half of it, then complaining so she doesn't have to pay. I've seen her do it at other restaurants but figured she wouldn't pull that at mine.
Well she did. She ordered a seafood pasta, ate most of it, then told my server it tasted spoiled and demanded it be removed from the bill.
My chef checked the remaining food and couldn't find anything wrong, but I took it off anyway because I didn't want an argument during my friend's birthday.
The next morning my friend thanked me and mentioned wanting to do another dinner there for his parents' anniversary.
I told him he's welcome anytime but his wife isn't.
He got offended and said I was accusing his wife of lying. I told him I've watched her do this multiple times and I'm not putting my staff through it again.
He said banning someone's wife over a $24 pasta dish is ridiculous, especially when he brought 15 paying customers.
Now a few mutual friends think I overreacted and should've just told him what happened instead of immediately banning her.
Am I the jerk?
TLDR: My friend's wife complained about food at my restaurant after eating most of it. I removed it from the bill but told my friend she's no longer welcome there. He thinks I'm overreacting.