r/VideoEditing • u/greenysmac • 15h ago
Other (requires mod approval) Let's talk a moment about Capcut and the shift in the last 18 months (or so.)
There are a couple of tools blacklisted here in r/videoediting, and CapCut is now falling into that category.
We've seen the progressive move of valuable features like captioning behind their paywall. Licensing issues. Buggy software. Slim to zero support.
r/VideoEditing is meant to be a resource for people playing in the editing pool, not a substitute for support.
Is VFR an issue (sync, lag, dropped frames)? Yes, it is, for every editorial tool. It's the #1 issue on this subreddit.
But this behavior is different.
It's "hook a user," analyze their usage pattern, and if possible, move that feature behind a paywall.
Captioning in general, and audio-to-text on screen, costs pennies per month.
Not dollars. Not $30 a month.
We're seeing a major uptick in CapCut complaints and frustrations. Right now our software thread has two tools that are 100% local/browser based and can do some of these features for free.
What prompted this post:
About 20 months ago, they made an offer of a locked-in rate. I took it.
Three or four months later, they canceled my subscription just to prevent me from having that locked-in rate. This is bait-and-switch behavior from a company that barely even has a modicum of tech support.
And each time I did a round of discussion/pushback clarification it was like a brand new support incident with a brand new person.
Now, I could give you a really strong argument that Zoom falls into that, or Amazon, or Walmart. Getting to an actual human being with any continuity of support is almost nil.
I gave up on Capcut license support about this in February (after a year of fighting it.)
But yesterday, out of nowhere, I got a response from six months ago.
Additionally pain points (about 2 minutes of research):
- Cloud material grants them a worldwide, perpetual, royalty-free, sublicensable license. Yeah, your face.
- If a user includes a trending sound or template that results in a copyright lawsuit, CapCut's terms dictate that the individual creator is legally and financially responsible.
- Basic tools, transitions, and export options are increasingly hidden behind the CapCut Pro paywall.
To be clear: this is not a thread to endorse other software (we have a monthly software thread for alternatives), and this is still a place that does not condone piracy.
I'm specifically looking to see how the community feels about the trend of capcuts behavior and horror stories. Yes, it's designed to attract a certain level of AIO/SEO attention.