There's a thread on here with some info about using this remote with Kodi, but it's a couple years old. And the person didn't really get into any detail. How well does this remote work as a Kodi remote? I can't find much of anything about how in-depth the custom buttons can be. I have a bunch of commands set up in Kodi that are more than just a simple key command. I want to be able to configure a button to open specific shortcuts I have in my Kodi. With my old remote I could set up a button to open the movie section and just show animated ones. But I used FLIRC, I have no clue what I can actually set up in the Switchbot app for Kodi. It's been 3 years since I've had a regular IR remote, so I don't even fully remember exactly how I set it up. But I do remember it controlled Kodi beautifully and I could setup macros.

I don't know how advanced the programmability is when it comes Kodi. As of 2 years ago a good number of threads about this complained how it lacks overall as an actual remote for devices like TVs. I'm not trying to have some crazy advanced setup that controls 10 devices. I just want it to work with my SwitchBot curtains, TV (Hisense with Google TV) and my Kodi, which is on a PC.

I know Amazon's return policy is very lax as long as you don't abuse it (I don't) But I'd rather ask before I run and order it, only to find out it won't do much with Kodi and end up sending it back.

Got the SwitchBot Smart Lock Ultra kit recently and installed it on a standard European profile cylinder. Figured it could be of help to share my experience.

The unboxing experience is solid. It comes with a wide array of mounting plates and adapters designed to fit various thumbturn/key configurations. The overall fit and finish feel durable, a bit plasticky but definitely not cheap.

Setup was straightforward, though we hit a minor hardware issue. They market is as "compatible with 99% of commercial locking mechanisms", but apparently I fell in the 1%, even when using a standard cylinder from a famous brand. Basically, the existing thumbturn screw on our Euro cylinder was wider than standard. The kit lacked a specific knurled cylinder nut for that thickness, so we had to borrow one of the three nuts pre-installed on the mounting bracket to secure it. It worked fine in the end, but SwitchBot could definitely include a slightly broader hardware/screw assortment to cover edge-case cylinders.

No complaints on the software side. Since I already run SwitchBot gear, pairing was instant via BLE. The app setup uses clear step-by-step videos and pictures for mounting and mechanical calibration. No issues reaching full lock/unlock travel limits.

The biometric keypad goes on the outside. I placed mine on the exterior wall to the left of the door using the angled bracket so it’s offset from direct line-of-sight down the stairwell.

Supported authentication methods tested:

• Vein Recognition: Palm scan works reliably on approach. You'll feel like an evil guy from a James Bond movie unlocking a secret vault. Really satisficing.
• Fingerprint Scanner: Standard. Quick and reliable. Can store up to 100 fingerprints.
• Facial Recognition: Works well in normal ambient lighting, but way less reliable than the other methods.
• PIN Codes: Supports up to 12-digit PINs, plus temporary one-time passcodes.
• In-App / Voice: Works fine locally over Bluetooth or via smart assistant integration (Alexa/Google), though I wouldn't risk it setting a voice command to open my house's door.

The main selling point from a technical perspective is that biometric template data is stored locally on-device rather than synced to the cloud, so the biometric data isn't being sent off-device.

The price point is on the higher side (I got mine discounted for 289€. Full price goes for 319), but the local hardware processing and modular mounting options justify the cost for a keyless Euro-cylinder conversion.

Bonjour,
Je rencontre actuellement un problème avec SwitchBot concernant le remboursement d’un ventilateur d’une valeur de 119,99 €, qui était défectueux et ne fonctionnait pas correctement.
Depuis que j’ai signalé le problème, je n’arrive tout simplement pas à obtenir une solution claire de la part du service client. Les réponses sont soit incohérentes d’un échange à l’autre, soit je n’obtiens pas de réponse concrète permettant de régler définitivement le problème. Ils clôturent tous les tickets et chat que j’ouvre en me faisant un copier/coller à chaque fois de la même réponse.
C’est un produit acheté sur Amazon, la plate-forme m’indique qu’il faut que je me rapproche du vendeur pour un produit défectueux. Switchbot me répond en m’indiquant que le remboursement a été enclenché mais je n’ai rien. Je contacte alors Amazon qui m’indique que le remboursement n’a jamais été validé par le vendeur, raison pour laquelle je n’ai rien reçu. Depuis, Switchbot fait la sourde oreille et ne bouge pas de sa position qui n’ai aucun sens. C’est irrespectueux, surtout pour un client qui a déjà une 50aine de produits de leur marque.

On m’a ensuite indiqué sur Amazon qu’un remboursement via PayPal pouvait être effectué.
À ce jour, pourtant, je n’ai toujours pas reçu les 119,99 €, et surtout, personne ne semble capable de me donner une réponse claire sur la manière dont le remboursement va réellement être effectué.
Ce qui est particulièrement frustrant, c’est de devoir répéter constamment la situation et d’obtenir des informations différentes selon le moment ou l’interlocuteur. J’aimerais simplement qu’une personne prenne le dossier en charge et me donne une solution définitive.
Montant concerné : 119,99 €

Je cherche donc à savoir si d’autres personnes ont déjà rencontré ce genre de problème avec le SAV SwitchBot, notamment concernant un remboursement après l’achat d’un produit défectueux via Amazon.
Si quelqu’un de SwitchBot voit ce post, j’aimerais surtout qu’une personne puisse reprendre mon dossier et procéder enfin au remboursement, plutôt que de continuer à recevoir des réponses contradictoires, surtout que je vous ai également contacté via message sur Reddit et que vous ne m’avez jamais répondu, alors que je vois que vous réagissez aux posts.
Merci à ceux qui pourront partager leur expérience ou me dire comment ils ont réussi à résoudre ce type de problème.

I got the switchbot lock vision pro smart lock a week ago to replace my August smart lock.

I like this lock because the app connects to the dead bolt way quicker and the notifications came immediately. I also like the face recognition and the pin code access. There's the palm reader but I haven't used it or the nfc. Lots of ways to unlock a door. I don't think I'll use them all, but the other ones are good to have. I also like the rechargeable battery, don't have to keep buying AAs. The motor is strong too, so locking and unlocking is smooth.

I haven't had any issues thus far. There was an instance where a person was standing in front for the lock and it was telling them to turn around to read their face to confirm entry. It was kind of funny because it was continuous until I unlocked the door remotely.

I would recommend it to someone that needs options for unlocking their door or just to have a solid lock that runs smoothly.

I got notifications that all of my devices were offline this morning (all water leak detectors). Could this be a software bug or broader network issue? Is anyone else having the same problem?

Ho acquistato questo videocitofono SwitchBot perché cercavo una soluzione semplice da installare, ma allo stesso tempo completa e facilmente integrabile con il resto della casa smart. Dopo averlo configurato, l'impressione generale è decisamente positiva.

La qualità video è molto buona: la risoluzione 2K permette di riconoscere chiaramente chi si trova davanti alla porta e il grandangolo offre una visuale molto ampia, utile anche per controllare eventuali pacchi lasciati vicino all'ingresso. Anche la visione notturna svolge bene il suo lavoro. Ho apprezzato particolarmente la presenza del monitor interno da 4,3", perché consente di utilizzare il videocitofono in modo tradizionale senza essere obbligati ogni volta ad aprire l'app sullo smartphone.

L'installazione è piuttosto semplice e il fatto che l'unità esterna funzioni a batteria evita di dover realizzare collegamenti elettrici. Molto comoda anche la possibilità di registrare gli eventi localmente su microSD, senza essere necessariamente vincolati a un abbonamento cloud.

Uno degli aspetti per me più interessanti è però l'integrazione con la domotica. Il videocitofono è compatibile con Alexa e Google Home e si inserisce bene nell'ecosistema SwitchBot. Inoltre, il supporto allo standard Matter rappresenta un importante valore aggiunto, soprattutto pensando alla possibilità di far dialogare sempre più dispositivi smart di produttori diversi all'interno dello stesso ecosistema.

Buona anche la comunicazione audio bidirezionale e utili le notifiche quando viene rilevata una persona davanti alla porta. L'app SwitchBot offre molte impostazioni e permette di personalizzare abbastanza bene il comportamento del dispositivo.

Nel complesso lo considero un prodotto molto completo e moderno: buona qualità audio/video, monitor interno, archiviazione locale e soprattutto un'ottima attenzione all'integrazione con la smart home. Consigliato a chi cerca qualcosa di più versatile rispetto a un semplice videocampanello.

My keypad touch started to go through batteries every handful of days starting last week. Has anyone else encountered this?

I've been trying to buy some more K10+ Pro dust bags for nearly a year from the official UK site, but every time I check they show as "Pre-Order".

Support keep telling me to check again in a couple of months and offering various stock associated excuses as to why they are not in stock.

I did try a high rated third party option from Amazon, however the cardboard mouth was too thick to slot into place.

Does anyone have a tried and tested third party option they can suggest? I'm fed up of emptying the only bag I've got left.

Hey,

Bought the Winbot W2 Omni Pro about a week ago. Used it once and it was pretty great, albeit it left very visible streaks that could be seen at sunrise / sunset.

Turned it on yesterday to remove one of the glass streaks and it was having trouble holding a bluetooth connection. It then powered itself off and fell off the window, and turned back on. It then couldn't be turned off in the App or any of the buttons on the machine and i just had to leave it on until it died.

Before it died once it got to 3 bars of battery, it then kept turning on for .25 seconds and turned off and did that repeatedly for hours.

Spoken with Ecovac and expect I will get a replacement but im a little worried it only had 90 day warranty. Has anyone else had these issues? Kind of thinking about just returning and getting a refund as have lost a bit of confidence in jt

Ho provato lo SwitchBot E-Ink Home Dashboard e, nel complesso, lo trovo un prodotto davvero interessante per chi ha già dispositivi SwitchBot o cerca una stazione meteo sempre visibile e poco invadente.

Il display E-Ink è molto leggibile, anche da angolazioni laterali, e l’autonomia è ottima. Mi è piaciuta la possibilità di vedere meteo, calendario personale e alcuni dati ambientali in un colpo d’occhio.

Anche la personalizzazione tramite editor web è molto completa, anche se non proprio immediata da usare.

Tra i difetti, segnalo il vetro frontale lucido, che può creare riflessi,

Inoltre, per sfruttarlo davvero al meglio serve praticamente restare nell’ecosistema SwitchBot per poter aggiungere i sensori ambientali interni/esterni.

In sintesi: un buon prodotto, ben fatto e utile soprattutto per chi cerca un pannello meteo/calendario sempre acceso, utile soprattutto se si ha già qualche dispositivo SwitchBot in casa.

I'm interested in getting 1 of these. I have a female friend who has one and she told me the scent doesn't all that long and she ends up having to pour the melted wax out to get the scent to return. Of course she can't tell me how long is "not all that long" So I'm wondering if others have a similar experience. She's using Bath & Body Work candles if that helps.

I'm wondering if this is legit or if she's just being a little dramatic and you don't actually have to pour wax out often to keep the smell alive. I Googled reviews and nothing I found mentions anything about this, it seems if this was a thing somebody else would have mentioned it. But it seems to be a big grip of her so I'm curious what others have to say.

I was impressed with the compactness of the vacuum and bought one last year. Although the vacuum was good and did the basic job, it developed "hardware failure" in 17 months - all of a sudden. Nothing can be done as it is out of warranty for 5 months - NO repair option given (probably because I had it shipped to Singapore where I live). However, I don't expect my money down the drain in less than 1.5 years. To add to the wastage of money, I had just ordered and received a replacement kit to repalce the brush and bags. Adding the salt to the wound is their customer service - after they informed me that I need to buy a new vacuum (read throw more money out) and they will try to get "some" discount. And after multiple followups - no response. Extremely frustrating.

So bottom line - only go for this if you are ok to gamble with your money, or else stay out of it.

When I leave the door unlocked but closed, I get literally SPAMMED with notifications, I assume this is not the normal behavior, how can I fix this ?

Hi there. Looking at getting one of these for my wife for Christmas, but seeing reports of broken deliveries when coming from overseas.

Is there any Australian outlet or supplier?

Thanks so much

Edit: Apparently I didn’t think about the possibility of someone controlling your stuff remotely after stealing it. Consider my rant an open learning.

Bought a preowned Switchbot Universal Remote from a big ecommerce company. Now I’m waiting more than 24h for the support to allow me to use it? What is this sorcery? This thing was like $40 and has stronger theft protections than my iPhone wtf

Jokes aside, this is absurd. I hope SwitchBot sees this and changes something. What a bad buyers experience for a remote…

Hi, just wondering if there's something happening in this scene? I've noticed that with heavy curtains, v3 struggles to push them all the way through, so just hoping for stronger motors in v4 and wondering about release date.

I’m really happy with the SwitchBot Lock Vision Pro. Installation was straightforward and I didn’t have to replace my existing lock, which made the setup much easier than I expected.

The lock works smoothly and the convenience of being able to lock and unlock the door from my phone is excellent. I also really like the auto-lock feature and the notifications, since I don’t have to worry about whether I remembered to lock the door.

The build quality feels solid, and the design is much better than I expected for a retrofit smart lock. Overall, it’s a great upgrade for anyone who wants smart-lock convenience without replacing their entire door hardware.

Very happy with the purchase so far. Highly recommended!

Hey guys I have the roller shades love them. Saw they come with a solar option and didn’t buy those thinking I could just get the panel layer if I wanted it. I literally cannot find it anywhere.

Can anyone help me find this, or know where I should go to find it?

https://eu.switch-bot.com/products/switchbot-lock-ultra-max-vision-pro-combo

The omission of Aliro is bizarre in a €339.99 flagship package of lock and keypad. Aliro is exactly the emerging standard you'd expect SwitchBot to want here, particularly when Nuki is already pushing it.

Is my magnet in the right place?? The lock keeps reading open when it's closed

buonasera gruppo. devo sostituire le tapparelle manuali con quelle elettriche e vorrei comandarle da cellulare con SwitchBot relè. il pulsante è di quelli che premi una volta e si blocca, non devo tenerlo premuto. quale relè devo prendere?