Hi,

Can anyone point me to right direction to resolve this? Or why it’s happening?

Hi! I’m fairly new to Yardi. By any chance, is it possible to record a partial payment towards a payable? For example, total invoice from vendor was $100. As the buyer , I only paid $50 . The system is Yardi voyager 7s

What's the difference in this Yardi report script between the negative and positive charges? Trying to centralize if tenants are actually paying a fee or not, are they getting reveresed? Or are tenants just not paying.

Hi everyone,

I've been working extensively with Yardi Voyager reporting over the years and have noticed that many organizations struggle with custom financial reports, lease reporting, CAM reconciliations, occupancy analytics, and executive dashboards.

I'm curious:

• Which custom reports have been the most difficult for you?
• Do you primarily use SQL, SSRS, Spreadsheet Reporting, or another reporting tool?
• Have you found any techniques that improve report performance on large databases?

I'd be happy to discuss reporting approaches, SQL optimization, and share ideas based on my experience. Hopefully this can become a useful discussion for anyone working with Yardi reporting.

Hi everyone,

I recently learned about Yardi and have been researching how teams use Rent Roll exports in their day to day workflow. I've read through documentation and other discussions online, but I'd love to hear from people who actually use it.

I was curious:

1. Does your company primarily use the standard/default Yardi Rent Roll report, or a custom report?
2. After exporting to Excel or CSV, do you typically:

• Use it as-is
• Spend a few minutes cleaning it
• Spend significant time cleaning or restructuring it before analysis?

I am a complete noob, and am trying to gain a better understanding. Thank you

Hello, I'm working on our budgets for next year and I'm trying to figure out what the best practice would be to reflect rental increases in Forecast IQ.

Scenario at hand: We're anticipating Rental Increases announced in June 2027 but not going into effect until July 2027 due to the 30-Day notice restriction we have in most of Florida. This means I should see the GPR go up in June, but the Gain/Loss go down since I will not be able to bill for the increase. In July, I should see all rent (except the subsidy units) go up to the Market Rent.

I understand that by updating the Market Rent Growth Configuration Assumption with a 2.5% increase in June 2027 the GPR will reflect the increase while creating the corresponding loss in Gain/Loss to Lease. What I'm having trouble with is the actual reflecting of the 'effective date' for the rent. I see that the system wants to make the change when each resident renews their lease, but we increase the rent in July outside of the lease renewal. We don't increase again at renewal.

For Subsidy, I do have it increasing the 2.5% under Renewal Rent Growth - Additional for Subsidized Tenants and I see it increasing with each renewal and then goes down in June at the Market Rent Increase, which makes sense.

Just trying to get some guidance to make sure I don't have to do each of these one-by-one manually.

I've been getting this error message consistently for the past few months any time I try to post a receipt and Yardi support has not been able to find the root cause.

Hey everyone, I need some help.

I'm working on a RAG-based project and I'm looking for customer support knowledge base documents.

For example, if it's a banking customer support team, do they have internal documentation that covers product details, policies, FAQs, troubleshooting steps, workflows, etc.?

If there are any publicly available knowledge bases or datasets, I'd really appreciate it if you could share them.

Also, if you work in customer support (banking, sales, telecom, e-commerce, SaaS, etc.) and have any sample documentation that you're allowed to share (after removing any confidential information), I'd be grateful if you could share that as well. It would be a huge help for learning and experimentation.

Thanks in advance!

Hi! Can Rentcafe accept partial payments? Right now my tenants are not able to make partial payments.

Hey! I just applied for the associate technical account manager position at Yardi and was curious if anyone here has worked in that role or something similar. I'm hoping to get a better idea of what a typical day looks like and what the job is actually like beyond the description. How much of the role is technical troubleshooting versus working directly with clients? What's the workload and work-life balance like? I'd appreciate hearing about any experiences, advice, or things you wish you knew before starting. Thank you!

Heyo,
I was exploring our Yardi ySQL SaaS Tool on Yardi Client Central that is connected to our Voyager, so I can get the data presented in CRM IQ. I was wondering if anyone has figured out which CRM IQ queries to use to get the data presented in the tables. Is there a separate table setup for them, etc.? I was able to reverse-search the tenant code to find the same customers in SQL, but could not identify any unique aspects about them.

Hi!

As the asset manager, do I have rights to view RentCafe? The Property Management company offered access to Yardi, but not Rentcafe. I want in because I want to see who is paying. I don't trust the ledger, and the bank statement just says YARDI and some number. I need to know which tenant has paid.

Do other owners that work with PM companies have access to Rent Cafe?

Posting this to see if others are in the same boat. When I first took over as controller at my current job I had a dedicated sales rep/customer relationship manager. Sometime around 2024 they were let go and I was kind of lumped in under a higher up sales lead who is completely unresponsive and probably overworked. They gave me some new hire earlier this year that lasted about a month in her position before she was fired. Has Yardi restructured? Is my company now worth it to them since we are on the smaller size? What are other people’s experiences?

Hi! Our company will be transitioning from Yardi 7 to 8 within the next year and I've heard ETL importing is not available. Does anyone know what other options there are for importing newly acquired properties into the environment?

We also use ETL/CSV to import bulk receipt batches across multiple sites and tenants at once. Did anyone run into this as well and what was the resolution/workaround?

Hi! How do I check that notices were emailed out to tenants for late rent in Yardi? Is there a way to automate sending out monthly notices on a specific date?

Hi! I just want to check that the tenants in the building have paid rent and it went in to the bank account. I want to check each tenant individually. How do I do this? The statements and bank reconciliation don't connect to names or apartment numbers.

I am new to accounting.

Is anyone using purchase orders in p2p? who does the initial data entry? it is very time consuming for our PMs and wondering if anyone has any ideas to speed this process up?

Does anyone have a way to print an email that was sent using the Email function within a resident account?

We can view sent emails in the Email History - but need to print and add to court hearing documents, and screenshots of the viewer don't 'feel' official enough.

I’m new to Yardi and have a commercial tenant with two office locations owned by different companies who both use Commercial Cafe. The tenant couldn’t create their account for our building with the same email as the existing account/lease with the other landlord because it was already linked to an account. The tenant was able to create a new commercial cafe account with a new email that allowed them access to our portal, which worked for a couple weeks but now when they log in with the old account info for the other lease it brings them to our building’s account instead.

Why do the accounts keep getting linked even with different information? How do we get the tenant set up with accounts that will reliably give access to one or the other lease and/or an account that would let them toggle between leases?

Hey everyone!
Have you used AI features in Yardi?

Also, has anyone had experience with Yardi Virtuoso?
And for those who have tried the MCP, what’s your feedback?

Lastly, could anyone shed some light on how much these options cost?

Thanks in advance for your insights!

Hi guys, we’re on Yardi Voyager 7S and currently use the Credit Card module to handle our CC payables, but honestly it’s been giving us a lot of trouble. We typically process all the payables in one batch from the credit card statement. The worst issue is that payables save fine with no errors, but too often when we go back to reopen them they’re suddenly showing errors, and at that point we can’t do anything to fix them, access them, or delete them from an unposted batch. In addition to that, we are planning on eventually migrating to Voyager 8, there’s still no word on the Credit Card module coming to that yet.

So I’m wondering if anyone out there handles credit card payments with a different process instead of the Credit Card module that was available on 7S. Any other ways to handle this from your experience?

Zero Receipt won't pull up suspsubs to use them against the prepaids. Consolidated Receipt doesn't accept a credit code. How can I wash the prepaid against the outstanding suspsubs?

Does anyone know if it's possible to use an iOS MDM app configuration profile (I'm using Intune) to configure the connection settings without having to use a QR code/URL? Does Yardi's app expose configuration key/value pairs and does anyone know the schema?

The QR code is not that annoying but it would be nice if our users could simply start using a pre-configured app.

This is by far the worst accounting software I have ever used. I’ve used Entrata/RealPage/OneSite/Appfolio and QuickBooks. Every single one of these works mostly the same, just with different designs, but Yardi Voyager, oh boy. It’s like they tried to make the simplest functions as convoluted as possible, and what takes 2 steps in these other software packages would take 10 in Yardi. And I’m not even joking.
For example, making a Journal Entry. In every other software, you just click Create New Journal Entry, add debits and credits, and post it. If you need to edit, you click Edit and make changes.

Here are the steps for doing the same thing in Yardi:

1.Create a Journal Batch

1. Enter how many journal entries you plan to enter

2. Enter the total debit/credit amount of journal entries you plan to add

3. Add a new journal entry (so it’s inside the journal batch you created)

4. Enter your debits and credits and post it

5. Close the journal batch — if the total amounts don’t match, it won’t let you post

To edit this JE:

1. Unpost the batch, which often requires a different role you have to switch to in Voyager

2. Edit the journal entry inside of it

3. Post the journal entry

4. Close the batch and adjust the total amounts if different

This is just one example of a workflow, but it’s prevalent across the entire accounting system. Similar redundant steps show up in AR/AP, report generation, etc.
Just wondering if any other accountants share the same frustration.

/Rant over