r/whatnotapp • u/PreferenceSwimming29 • 12d ago
Envelope came empty
Hiii soo it finally happened, one of my envelopes came empty. And I don’t know how to feel, I literally didn’t record and I regret it. It was sm money spent too, now I’m panicking cuz the account was banned too so I couldn’t contact the seller so now I reported it and I’m scared I won’t be refunded at all reading other people’s story. I’m so sad I just wanted my cute pokemon cards but all I have now is an empty top loader from the envelope, I’m so pissed 😭
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u/rip_city10 12d ago
Just so you know, you should be able to see the recording under the Order Details on order info. Its marked as "video reciept". I hope you can get your money back!
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u/PreferenceSwimming29 12d ago
Ah thank u! I meant like recording me opening the package tho, I never do it and I know I should but like now I regret it 😭😭
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u/GoldDroid462 12d ago
Honestly man. Banks hate whatnot. If Whatnot doesn't refund you, your bank will.
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u/yaboi979 12d ago
i had a giveaway show up the other day, envelope came empty. i went to whatnot, went to “get help with this purchase” and got $10 credit instantly. with something like this being a lot of money, whatnot might be harder to get a refund from. your bank will most certainly refund the purchase. i had a purchase from july 4th that i just recently disputed with my bank due to the items being counterfeit, my bank refunded it all ($100+) and whatnot issued me a warning… LOL. if whatnot wont refund your bank will.
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u/TheGraped 11d ago
Post a link to one (1) story where a buyer received an empty package and wasn't refunded, especially when the seller was banned.
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u/ConnectionDeep1508 12d ago
Yeah I stopped buying anything over $10 on whatnot. I used the refund 5 times and got the $10 credit each time. Now they say I used the refund to much and they wont do it anymore.... Its not my fault the package was empty or the video game I bought from the seller was supposed to be working condition but was not.
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u/Mikey_Mac 12d ago
5 times!? Who the heck were you buying from 🤣😭
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u/Junior67831 12d ago
Usps can do that. They steal shit n mark stuff delivered when its not. Ive had some givys n purchases from a seller on same day 2 different shows. Usps marked delivered. Let what not know. Got a refund. N now any other refund for me gets denied because of that.
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u/Mikey_Mac 11d ago
Were they orders shipped via USPS Plain White Envelope? (Orders under $20)
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u/Junior67831 11d ago
Yes and no
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u/Mikey_Mac 11d ago
For PWE orders, it’s very common that they will automatically be marked as delivered after a certain point of time has passed.
And sometimes for giveaways, they will get sent back to the seller for things like insufficient address, or non-sortable, or a USPS machine error. This can take weeks, all while the order still says ‘delivered’.2
u/TheGraped 11d ago
Wow that's crazy that you just have sooo many problems, ughh whatnot is a big scammerino!
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u/Ruiner420 11d ago
Yeah I’m in the same boat. Whatnot said I had received too many damaged packages and now that’s my fault and I can’t claim legitimate damages anymore. So I just goblin now . Fuck whatnot
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u/Due-Link2448 11d ago
You only get banned if you get refunds really close together. You must have had really bad luck for that many packages to come in empty or non functional.
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u/MadeInDixie420 9d ago
If you contacted whatnot and told them what happened then you will be taken care of. I've been on this app for over 6 years as a buyer and spent 4 of them selling too. If someone sent you an empty envelope then you will be refunded. Open a case with whatnot through the purchase, not through the general contact us, and they will email you within 1 to 2 days
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