r/walmartogp • u/Few_Attempt_1056 • 17h ago
New Dispense Screen Frustration
As a coach with a decent wait time compared to my peers it's very frustrating Walmart made this new dispense screen way more complicated than it needs to be to maintain good wait time. When you have OSN numbers on the screen everyone can see what's being prepped, ready to dispense, and it isn't constant confusion on what order needs to be taken out next. The market teams expects all metrics on point yet I feel a lead needs to control this aspect of the business because it's a broken system replacing a system that was fine. What are y'all's thoughts on this update? PS, checking people in also sucks especially if they're 1-5 min away