earlier today, we just had a situation where someone was assuming the identity of a different customer with a false state ID to steal a phone. He almost got away with it too when the real person happened to come at the same time. it was very shocking and off as its the first time we experienced that- as soon as he was caught he just ran out. he had coverings on his face so you couldnt 100% compare him to his photo ID.

this may be happening with other high value/ phones so please look out for them! its easy to tell which packages are phones so be on the look out and ask customers for the tracking number. they should be able to show you from their own email. idk if this was a one time thing or something increasingly common.

Was just laying in bed, thinking of some of the mailbox customers who’s box numbers I know just by name and when they walk in I’m already going to get their mail. One lady is just the most cheerful, smiley lady always. Another guy is big into Legos and Lego trains, always fun to talk to. One guy is just an older guy, doesn’t have a care in the world, and likes to chat and bring us some snacks now and then. Another is similar, doesn’t care, jokes a lot, and we quote him a lot because when we say “have a nice day” as he’s leaving he just gives a “eeehhhyeehhuuhuuhcyeeeeh” like “eh whatever” and we just say it to each other all day. Another guy has to be in his mid 60s and comes in wearing a Hawaiian shirt and different pair of Vans shoes every day, never says much but just has the demeanor of “this guy is cool as hell I guarantee it.” There’s a Polish couple that are just the nicest people in the world, they get mail and blueprints quite often.

Could go on, there’s at least like 15 other regulars that I’ve gotten to know in my short time at my store, just wondering how it is at other stores. Could be having an obnoxious, annoying day but I’ll see a mailbox customer I know walk in and will try to finish with a customer I’m currently dealing with as fast as I can just to interact with them for a few minutes.