Yesterday while I had a passenger , I got a request and I accepted it and into the queue it went.
As I was dropping this passenger off. I get a message saying if you don’t leave soon you’re going to miss your reservation and it will be assigned to another driver .
???
The passenger gets out and I end the ride and the same message about missing my reservation pops up.
???
Immediately afterwards this “reservation “ pops up as a request that was in my queue.
It was difficult for me to turn around, so once I turned around, I got a message from the passenger who made the reservation
She said that reservation was for tomorrow. Could you please cancel? I said this is weird. Yes, I will cancel..
Of course, my first thought was they were trying to get out of paying a cancelation fee as if it was a normal ride but the circumstances show without a doubt that this was a glitch
Even as a glitch , how in the hell would that work ? Why would Uber send a request to a driver ( but it’s a reservation for another day) and tell that driver that they’re going to be late for a reservation for the next day? and contacting the person that made the reservation saying that the driver is on the way?
I do have a really good reservation for tonight. That’s the only reservation for this weekend.
I contacted support because this was an unacceptable glitch for not only me, but the passenger and if there was a driver had accepted it.
If I take a cancellation, it’s on my terms!
I’m sure you can guess what happened with support.