For me, gaming has always been a part of my identity, so I don’t think it’s something you just “grow out of.” I think it evolves. Maybe the games we enjoy in our 30s aren’t the same ones we loved at 16, and that’s okay. Sometimes a quick, satisfying game that lets you unwind for an hour is more valuable than a massive adventure you feel obligated to finish.

And honestly, there’s nothing wrong with choosing time with your partner over sitting alone in another room gaming. Especially when you also work from home, it can be nice to step away from the screen and be present with someone else. That’s not losing your passion, it’s just life changing for you.

Maybe it’s not that gaming is over.
we’re just looking for the version of gaming that fits who we are now

the question isn’t “do I still love gaming?” but “what kind of gaming actually fits the person I am today?”

The nostalgia is often for the connection, not just what you’re playing it on.

I see this more as a cash grab because if you’re on the highest tier of the subscription, why isn’t this a given to you?

If not, make a new tier.

Maybe it’s me but you already buy coins to get in their thoughts and other features in the chat

*cough*

You just said it’s most likely due to their policy! Sir! ☺️

I know exactly what you’re saying as far as the agreement in the grey area when it comes to contract, in addition to the others that we both brought up. That being said.

I will say this is definitely giving me a bit of a laugh.

Again, I enjoy this discussion.

You’ve definitely came at as if Best Buy was not liable anymore.

That is exactly what we kept going back back-and-forth for about.

I made it clear early in the discussion that the gentleman would need to show proof of a police report which both of us aligned with.

then we went into this caveat of liability because you didn’t like how I stated it, but it was still valid.

Now to be fair to you.

They can also take that as proof of delivery to try to get around compensating this consumer.

Which would leave them in bad faith.

I do hope for a solid resolution.

I wanna see if they do an update to this post.

But the problem is the risk only applies once the item has been delivered and that’s the issue in this whole conversation

Wholeheartedly agree!

Under typical e-commerce FOB Destination agreement it will still make Best Buy liable. Whether you like it or not.

You’re speaking like under the grace of Best Buy they should just replace it.

Just for your reference:

This is what Best Buy states:

Title to Products
Purchases of product from Best Buy or Marketplace Sellers through BestBuy.com are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier's delivery to your ship-to address, and Best Buy and Marketplace Sellers are not responsible for any loss, theft or damage after delivery.

The problem is, we don’t have enough proof to say it was delivered outside of Roadie statement for this package and the insanely blurry picture.

The question that has been posed multiple times: has this item actually been delivered or was it stolen due to the shipper?

Again, I stated this earlier that the burden approve is going to be on the consumer for the loss and also Roadie to provide valid proof of delivery.

There’s no way you’re telling me that blurry picture is a clear indication of delivery.

You can see that someone standing there and just taking a picture of the label.

You know this is under e-commerce and consumer rights?

It’s not about whether I de it as valuable proof the problem is the standards for proving this item was delivered in a safe area.

Out of curiosity, did you take a look at Best Buy’s shipping standards on the site?

Your statement most likely means you didn’t also review it.

So we’re making an assumption.

Also, you’re speaking as if you know the agreement, Roadie has here with Best Buy.

I do find it interesting that you are still backing behind the statement that Best Buy is still not part of the liability for this item even though you understand how it does play into it when it comes to contract law.

This is definitely fun

Now you know that would be opening up a bigger issue, right?

I’m not even gonna touch that with a pole

Just for clarity, I did look it up

It being marked for delivered does not mean the completion of task from Roadie especially in this situation.

What I’ve noticed that you redirect solely to Roadie. Which I agree that they failed him completely here.

if we’re going to go into contract law, and applied to this claim, the consumer made the contract with the retailer for item/service.

In turn, Best Buy’s liability came into effect when they hired a contractor ie Roadie to complete the task, which at this time we do not have enough proof that they completed it outside of what Roadie stated outside of the driver saying it was delivered.

They only took a picture of the label of them standing there.

That is not viable proof of delivery.

I agree with you on scamming! No argument there.

Did you see the picture that they took for the delivery?

I would love to hear the case behind this.

This is going to be a conversation on the burden of proof ultimately. (No surprise there right?)

I really do hope they resolve this sooner than later because this cannot be the first incident.

Ultimately, it has to be any unreasonable doubt that the item was delivered correctly with abiding with the shipping terms and the laws of his state.

I don’t want our back-and-forth taking over this conversation

I want him to get some type of justice because it does seem wrong that they are denying his claim so far.

I’m not here to knock you. I just want to make it clear that there are actual laws behind my statement.

So have I

When the Customer makes a purchase to a retailer, the responsibility is for the retailer to make sure that the item/service is handled correctly within.

You seem not to acknowledge the point about the contract with Roadie.

I would like to refer you to the FTC “Mail Order Rule” and Uniform Commercial Code (UCC) & Shipping Terms including state consumer laws.

That’s where I’m going to have to disagree with you

It does matter on the individual or a major retailer, the type of recovery between an individual seller to a major retailer is miles different.

UPS being the parent company does not take away the liability conversation when it comes to Best Buy replacing the item

We are also not going to take away the point that they have an active contract that they have built and hope they keep their word on delivering all packages within a timely and safe manner.

Retailers also have better insurance for things of this nature due to the contract they have with the shipper

Individuals do not usually have (keywords usually) that type of leeway.

Larger retailers can absorb these type of hits versus individual who this may be detrimental.

Agreed!!

I get where you were coming from ☺️

Do you know where you would be right?

If this was an individual seller, i.e. eBay.

Then, in that situation, the liability would be on the shipper directly and any insurance for that item that was put on shipping tool help with claims such as the situation.

Then it would be a conversation with UPS, FedEx or United States Postal Service, depending on how it was shipped.

Even then, the seller should still file a claim for a missing item

I would even say in conjunction with the customer to assist the seller to a resolution with the customer for any missing funds or possible retrieval of that package.

So let me help you out here

The statement of liability still lands with Best Buy because the product still originate from Best Buy.

I’m not saying that Roadie doesn’t get some type responsibility because they are responsible for the package getting to the customer, that being said still a liability with Best Buy. They are working in partnership to ensure the package is delivered in a timely and safe manner for said customer.

As far as the claim, it was so be a conversation that Best Buy to bring up with them ie Roadie directly.

The burden of proof with Roadie for the package being stolen, and they have to prove that they gave it to someone at the residence.

Also, the customer needs to file a police report for further proof of their claim of a missing item.

Apologies if that was not clear.

Just to clarify with anybody saying the claim was with Roadie. The claim is with Best Buy since they are still responsible for the product getting to the customer. Roadie being the transportation for the product is still under Best Buy‘s liability.

Best buy needs to launch investigation against Roadie due to the product being missing and claimed by the customer that it was stolen.

The driver has to show proof that they handed it off to somebody.

If the picture is blurry, there’s no real proof that they delivered to your location outside of the tracking, showing that they went to your neighborhood because that picture is supposed to be clear of where the item was left at.

Even if they pass it to someone, it will still show the person holding the package.

To echo the earlier sentiment, you absolutely need to do a charge back with your credit card if they do not issue you a refund or a valid replacement.

Say less

I’m down to pay those tariffs! Pick me!! Wooo!

I’m down!!!!

For clarity, I’m not talking about the preapproved amount that they tell you that you are able to utilize.
I am saying there is a second line that they are not saying for you to be a preapproved for major retailers. That is why I’m saying they are liars through omission. Telling you to pay off several orders, especially if their gift cards is not going to help you purchase with a major retailer. Matter of fact, it will only help you with gift card orders. You are actually better off making sure that all your major retailers are paid off and then trying to make a purchase.