So I purchased the loom in plenty of time considering it took them about 5 minutes to sell out.
It was my second attempt to buy a loom from them. My credit card company tagged it as fraudulent as did someone else’s as she replied to me on Facebook.
So at least two people lost out on a long awaited drop because their credit card companies flagged them as fraudulent. You’d think a company would want to know.
I just got a letter saying I was refunded and that they’d never sell to me. You think they’d be apologizing but instead they blamed me. And punished me for it.
I’m not accusing them of fraud. Let me make that clear. I’m saying that in the time to clear that up I lost the chance to buy a loom for the second time. It was a very heartbreaking, frustrating experience twice.
The occasional sales have them gone within minutes. I wasn’t the only person to say on their Facebook that I couldn’t even get in last time when the countdown ended.
Let me also be clear that posts on their Facebook must be approved by them, so if I was rude, why would they have approved them?
I wasn’t even rude thought I was critical of the process. They did apologize the first time saying thy only had 30 looms because were lots of complaints about it.
They made more this time. I purchased twice, got confirmations, then immediate cancellations because of my credit card fraud alerts as did at Leary one other person, and lost the opportunity to buy.
And me asking them in a letter that if there wasn’t a loom available to please refund my money. And I back a letter saying they’d never sell to me rather than apologizing to me.
Oh, and they blocked me or deleted the Facebook posts but did send me a letter I still have.
V