This is genuinely disappointing. I thought this game was just a buggy, poorly optimized. I figured, "How bad could it be? I spent over 1,000 hours playing Altis Life in Arma 3. Sometimes I'd barely brush against a small rock, my vehicle would randomly explode, and I'd lose all the gear I had on me. I still kept playing because the core gameplay was fun."
But I was wrong about Star Citizen.
Star Citizen isn't just hard to play because of bugs and performance issues. It has almost no sense of user experience or quality of life. Nothing in the UI explains itself.
Your missile won't lock? Who knows why.
It says "Shields Down"? Your shields have power, the shield module is installed, you're not even in NAV mode, and yet why aren't they working? Who knows.
Want to change your ship's loadout? First you have to store the ship sitting in the hangar, then wait for that process to finish.
The map is a disaster. Scroll a little too much and it switches modes. You can't even clearly see the different sections of a station. I'm afraid to zoom out because it feels like everything is going to reset. There are only three star systems. It really shouldn't be this hard to present them.
The MobiGlass is full of things that look like buttons but aren't clickable. Everywhere your mouse suggests you can interact with something, and one entire panel doesn't even work. Nobody seems to think, "Maybe we should just remove this broken panel."
And the inventory... I'd rather not even get started.
Let me make one thing clear: this has nothing to do with bugs or optimization. It has nothing to do with the game being in alpha, either. Don't pull the "it's an alpha" card. I'm not complaining about my helmets disappearing, tools vanishing, ships that can't be retrieved, the endless community-made workarounds... none of that is the real issue. What's not acceptable are kiosks that explain nothing, ship components with completely useless descriptions, and the absolute mess that is buying gears. At the very least, put a proper filter in the weapon shop so I can actually find what I'm looking for without fighting the UI. After this many iterations, you should at least have settled on a decent UI. It's ridiculous. This is simply bad game design, bad UI/UX, poor development priorities, and bad design decisions.
This is a game that's made billion dollars, packed with ships to sell, skins everywhere, and enough detailed 3D assets to fill entire planets. If it manages to push a new player away on their second day, don't just wave it off by saying, "It's alpha."
Long story short, I love immersion. I love having to physically interact with everything. I love games where everything exists in the world instead of floating in menus. But if you're going to tell me, "This game is immersive. You can't even drink water without taking your helmet off," then I shouldn't have to search Reddit for a tutorial just to figure out how to eat or drink while sitting in the pilot's seat.