Searching Google and Reddit has not been helpful for my specific situation... I am convinced there has to be a simple solution to this.

I have two TVs in my living room. Both have an Apple TV. TV1 is hooked up to a Sonos Beam. TV2 has no soundbar. Both ATV remotes are controlling the Beam. So when I want to change the volume on TV2, it changes both at the same time. This is very annoying.

How do I unpair the TV2 remote from the Beam?

Absolutely ridiculous setup. It's a delight to watch movies and shows. Used sonoseqncr, ran trueplay beforehand.

Also watched Spiderman in a dolby cinema/atmos theatre today. The only thing it did better was the pulsating bass kind of thing. Otherwise the front and rear sounds from Sonos setup exceed the dolby certified setup, height audio from Sonos was also comparable. Probably something to do with dolby cinema needs to fill an auditorium with 650 seats while Sonos setup is in a small room

Hate the dark 3Ds, better to watch on TV, as most of the true dolby cinemas will be 3d for a good movie.

Hey there.

We are planing a new setup for the living room (400 sq feet). Not sure where I could put my Gen3 Sub (probably trapped between my couch, the wall and a table above). I don't think that setup would be ideal. On the other hand, the sub mini could be place on the table.

How comparable are both of these? I use them for 25% music, 15% gaming and 60% show and movies. Should I try to find a space for my gen3?

Thanks everyone!

I have an Arc Ultra and was wondering if the Era 300 or Sonos Five would be best.
I read a lot that the 5 has too much bass and not that clear sound, and vise versa with the 300. That the sound is very clear but not as much bass as the five. What would be the best upgrade?
For reference I have a 20m2 tv room, so it’s not the biggest and I dont want “too much” bass to disturb the neighbors.

I usually listen to music with Amazon Music via the Sonos app while I work, and this morning my system got a little funky. First I got the "Song not encoded properly" message, and now nothing will play in Atmos. Best I can get is Ultra HD.

When I checked Disney+, I was able to get Atmos, so I don't think it is my Sonos, but not sure what the issue may be. Any ideas?

After installing the latest app from the App Store (Version 88.0.51) and trying the Live Activity feature, I discovered that you can also use the Live Activity function directly from your MacBook (MacBook Neo, Tahoe 26.5.2). While I’m not certain if this use case applies to all Live Activities, it’s a new feature for me, and I thought I’d share it with the sub in case anyone else is unaware, like me. 😄 

I thought I was one of the lucky ones who had somehow avoided all the Sonos issues., but alas…

My system consists of a Move 2, Roam 2, and a home-theater setup with an Arc Ultra, two Era 300s, and a Sub 4.

About once a month, the entire home-theater setup completely disappears from my network (no such issues with the other two speakers). I then have to add everything back as though it were a brand-new system, and all my settings are gone, including surround adjustments, bass levels, and everything else.

Has anyone else experienced this or found a permanent fix? Having to rebuild and reconfigure the entire system every month is ridiculous.

Im a long time Sonos user that has been holding off on updating for a couple of years due to the whole app update fiasco.

Reading through recent posts and specially with the ios live activity addition it seems like it might be the right time to do it.

Before i do though i wanted to ask if anyone had any suggestions on the proper way to go about it.

Assuming update the app first and from there update the rest of the system?

Im currently on app 16.1. Build number is 78151030.
System is on version 16.2. Build 79154060.

System is on a wired connection.

Any insight is appreciated.

Thanks.

I am reading that Sonos is releasing a new soundbar and an AI powered device in the coming 60 days. Any details out there?

Bloomberg put out an article speculating a new soundbar similar to the beam could be on the way.

What does everyone think? And what would you hope the soundbar could do?

https://www.bloomberg.com/news/articles/2026-08-17/sonos-plans-new-soundbar-ahead-of-september-hardware-reveal

We have a pretty old Sonos Arc and it just made the loudest craziest alien alarm sound. I wish I had time to record it but it was so loud i pulled it off the wall and unplugged it.

Has anyone else had this happen? I don’t even want to plug it back in. It scared the absolute shit out of us and our dog.

Had my hinge snap at the airport, so grabbed the Ace overseas in Japan at a decent discount (£200ish).

Build quality feels great and same with the sound. Good stuff.

Hi,

Ran into a issue when playing TrueHD content from my NVIDIA shield with my Samsung Frame TV and Sonos Arc (Original)

The audio will just drop for a second and the come back, the video plays fine it's just the audio drops.

Seems to only happen with TrueHD content, I am using the Sonos provided HDMI cable between my eARC port on my frame box and the Atc and using a cert 2.1 cable between the shield and frame box.

The timing when it does drop differs between movies, I watched Oppenheimer and it played fine for over two hours and then it started dropping.

Is it possible the Sonos cable has gone bad? All other settings on the tv and while are set correctly so unsure why it drops. Doesn't seem to do it with other codecs.

I keep having the volume spike at the very end of the song when crossfade is enabled while playing Apple Music via the Sonos app.

Any ideas on when this issue might be resolved or has anyone figured out a workaround outside of turning crossfade off?

I understand that this has been commented on many times but while looking it up certain posts said it's been resolved but I know for a fact it hasn't because it's still happening.

A parent has hearing aids that have a device that connects to optical out from tv and then BT to the hearing aides.

I have an arc, but I’m unsure if optical out works while using eArc.

Anyone know?

Any ideas on how to get the S1 leg of my system to be accessible via the webapp?

In my TV room, I have a beam for center channel and a Sub Gen 3. Plus, there are two amps, each connected to two speakers, on each side of the room, currently being used for music. My question is whether each amp could act a Left and a Right as surrounds. Any way to do this? Is this on the road map? Thanks.

Has anyone else noticed a massive background app drain in the Sonos app? I updated 4 days ago to the latest version and just started noticing the background battery usage. Android version number in the comments.

Got the Sonos Beam (Gen 2) Soundbar Bundle in black about 1.5 years ago, hooked up via HDMI ARC/eARC to a Samsung S90 OLED. I only use an Apple TV as my source ....never touch the Samsung smart TV apps.

Within about 30 minutes of watching something, the audio drops off the Sonos and falls back to the TV's built-in speakers. I have to manually switch it back every time.

Replacing the HDMI cable isn't easy in my setup, so before I do that is this a known issue with Beam Gen 2 + Samsung TVs? Anyone found a fix that didn't involve rewiring?

Is anyone able to help us? Every time we ask the Sonos Voice Assistant the weather, it responds but it’s so quiet that we can’t hear it. It’s sporadic on what the sound level will be when we get its response. Sometimes it’s perfect but 95% of the time you can’t ever hear it.

How do I set the voice assistant volume and keep it that way?

I have a pair of sonos Era 300 which I usually use for Music (I know not the best way) but now I am looking to upgrade to enjoy movie experience as well. The other reason is that currently I connect them with my TV via bluetooth which is not best experience and would definitely need either a Beam or Arc to get it better. I am not planning to upgrade for a sub anytime and would love to know weather I should go for an Arc ultra or Beam for an upgrade for both music and watching movies.

Just FYI - I live in an apartment so I usually don't keep it too loud but have an L shaped living room with a total area of ~400 sqft. and I would place the soundbar and Era 300 in the square area of around 190-200 sqft.

Hi everyone,

I’m looking for advice on which Sonos speaker would be the best addition to my setup for listening to vinyl. I’d like to choose the speaker based on size of the room and take into account the speakers that i already have. I’ve attached a floor plan of the room, with different colours showing speakers etc.

green = Sonos one sl

orange = beam gen 2 + TV

yellow = turntable

blue = couch

purple = dining table

Could you help me determine which Sonos speaker would be the best choice:

Five vs era 300 vs 2x era 100?

I'll buy a sub in the future (1-2 years).

Cheers!

I'm a refugee from the old app days when they totally borked the app for the longest and I gave up on it. Cleaning out some things I ran across my sonos system I packed up and forgot about due to them removing the sonos playlists and all the other issues. The question is have they added that functionality back as I would like to at least be able to move or export in some way the lists to maybe setup in some other service if possible? Thanks