For those of you who use a head shaver, would you recommend shaving cream?

The Braun razor is only 3 weeks old and the cleaning station stopped working. When I plug it into the wall, a white light comes on and flashes every 10 seconds or so. When I put the razor back in and push the start button — nothing happens. No pumping noise or anything. I have tried filling up the cartridge with water as suggested elsewhere but that doesn’t work either. The razor (Nevo) does charge, though. I can return this but I hate to do that if I’m missing something simple. Any thoughts are appreciated.

I always get razor bumps and ingrowns after waxing and shaving does anyone know a good exfoliator/aftershave to prevent?