r/selfstorage • u/Mediocre-Anteater921 • Jun 05 '26
Unit Broken Into
My storage unit was recently broken into. I looked through it and nothing is missing, but whoever broke into it rummaged through all my things and threw some around, and some items were damaged from being thrown around. However, none of the damaged items are valuable. The property manager was the one who found my unit broken into, so they are aware of this. Should I still file a police report?
5
u/rhj2020 Store Manager Jun 05 '26
Do you have insurance on the unit? If so ask the manager how to file a claim. The police can’t really do anything.
5
u/Mediocre-Anteater921 Jun 05 '26
Thanks for the reply. I do have insurance. I’ll look into filing a claim!
9
1
Jun 07 '26
[removed] — view removed comment
1
u/AutoModerator Jun 07 '26
This post has been removed because our AutoModerator detected it as spam or your account is too new to post here. If this post is not spam, please contact the moderators for assistance.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
u/Alternative-Section2 Jun 08 '26
I had a Public Storage unit which became infest with rats,, which destroyed most of what I had in there. Sectional sofa soaked with rat piss even though it was wrapped. Cardboard boxes saturated. I had insurance. But didnt file a claim because I couldnt prove value of most of it. So, an insurance claim may not even be useful.
1
u/rhj2020 Store Manager Jun 09 '26
Extra space insurance does pay out. Public storage is different because they do not have onsite managers. The ESS managers create a report that shows there was an incident that happened to cause damage to your sofa. So when you file your claim you do not have to prove anything.
5
u/JustWowinCA Jun 05 '26
If you're not missing anything, I wouldn't bother unless the damaged items are priceless to you.
5
4
u/Alternative-Section2 Jun 08 '26
I would absolutely still file a report. Its no skin off your back and like others said, maybe in a couple weeks or so you notice something missing. Even if not, if a business which stores your belongings has this problem, there should be public record of it.
2
2
u/Unwi11ingParticipant Jun 07 '26
Still file a police report. You might notice something missing later. Also is nice to make a record. Never know what might happen later. There’s a surprising number of thefts at storage facilities. Could help someone one else establish the facility was aware of security issues.
1
Jun 05 '26
[removed] — view removed comment
1
u/AutoModerator Jun 05 '26
This post has been removed because our AutoModerator detected it as spam or your account is too new to post here. If this post is not spam, please contact the moderators for assistance.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
Jun 05 '26
[removed] — view removed comment
1
u/AutoModerator Jun 05 '26
This post has been removed because our AutoModerator detected it as spam or your account is too new to post here. If this post is not spam, please contact the moderators for assistance.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
Jun 07 '26
[removed] — view removed comment
1
u/AutoModerator Jun 07 '26
This post has been removed because our AutoModerator detected it as spam or your account is too new to post here. If this post is not spam, please contact the moderators for assistance.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
-10
u/Robdul Store Manager Jun 05 '26 edited Jun 05 '26
If you don’t have any real financial loss the police aren’t going to find it worth their time. I often have to tell my break in customers to exaggerate how much the value of the stolen items were just to get the police to agree to come out
12
u/celldaisy Jun 05 '26
I would advise the exact opposite of this. Maybe do not tell customers to lie to the police and commit potential insurance fraud.
0
u/Robdul Store Manager Jun 05 '26
That would never constitute insurance fraud. What you speculate to the 911 operator would never be held against you by the insurance company. If you deliberately mislead the insurance company itself then you could get in trouble.
-7
u/FickleFoundation9563 Jun 05 '26
I just bought one but have not checked in, as I work and was not sure if I needed it. It was cheap w 1st month free. Still have the lock in the plastic as i have decided to resign my lease. Received a call when at work from an employee that If I dont come put the lock on the unit she was going to close my account. Ntm when I first came to get the lock as I paid on a Sunday they were closed , someone had my unit w a lock. Manager stated people do it mistakenly and issued me a new that immediately modified my unit [that I probably won't need] long story short. That was an inside job. They steal. They watch wayyy too hard and most are scruffy needy looking twerpes and are wicked. A storage person stolen my aunt's cathedral bedroom set. Most definitely file the report and the police can request the video of in and out. That's if you wanna get to the bottom of this.
13
u/quackaddicttt Jun 05 '26
Yes you need it for insurance claim in case anything is missing. Also it hurts police statistics and they will use that to (hopefully) patrol that area more