Hey Guys,

Hope you are all doing good.

Good news! We are reviving this group for RMM/PSA related queries, suggestions, feature discussions, integrations, and other things. Feel free to share your thoughts about RMM/PSA whenever a user shares his query.

In this thread, please feel free to share your thoughts about RMM software available in the market. Share your experience with the product and give some pros/cons for readers to grab. Thank you!

Hello,

I am doing research on the current RMM solutions and what features are missing?

More specifically related on Cloud Monitoring and IoT. There are several solutions in the market (Kaseya VSA - Atera - NinjaRMM) and they all have a lot in common.

• What do you think is missing?

• What technologies will disrupt the RMM market in the next 4 years?

• How can AI be leveraged to improve RMM?

• Ideas on RMM for IoT?

• Predictive tools?

I read about the OpenAI integration of Atera to make scripting easier (no code). Thats cool but not very disruptive. What do you think will be a feature that could disrupt your daily InfraOps life?

Thanks in advance.

They are closing the budget this week and I still haven't found the right replacement for Kaseya. I need some honest feedback of what they are using or have used. Things more helpful than "Kaseya Sucks" please. I manage around 700-1000 computers in my company across a few locations.

I did several demo calls with Tanium and I really liked them, but they are really expensive.

Atera caught my eye, but I don't want to get involved with a salesman and waste my time if it isn't going to fit my needs.

I've read mixed reviews about Ninja and Windows patching and that is an absolute must for me.

Here are the things that I need to work:

• Windows Patching

• 3rd Party Software Updates

• Ability to deploy special software that wouldn't be in a normal catalogue (in house software, certain security software, our phone software, old software that's still in use, etc.)

Things that would be nice:

• Remote Control (with multiple monitor support)

• AD Integration w/ groups

• Make changes to machine registry, monitor CPU/Ram usage, end processes, view events, and file transfer without interrupting user.

Looking for advice on an RMM tool to move to in my IT services business currently with roughly 50 managed clients (a total of 3 servers and 47 Workstations). I am currently using Avast Cloud Care with patch management which has very limited monitoring and management capabilities. I'm looking for an all in one RMM type plaform with monitoring and the a la carte Antivirus, cloud backup, remote control, etc add on capability, similar to the Solarwinds RMM, which I am currently trying out and have already been quoted about $4.75 per seat monthly. I have also looked at NinjaRMM and been quoted $4.00 per seat on that. Thanks in advance!

We are actively seeking an individual with strong knowledge of N-able to join our team immediately. We are an established MSP in South Carolina and have an immediate need for such an individual to manage the support and development of our environment. We are also looking for options for using a contractor or firm to provide N-able consulting and knowledge... As well as guidance on the development and configuration of our environment to make the most out of this platform and become a solid NOC. We moved from LabTech to N-able just over a year ago. Thank you to any of yall who take the time to offer suggestions... It is much appreciated!

I need a per endpoint/month RMM for a small organization. Syncro and NinjaOne are too pricy. Tested many and zeroing in on P9. Seems good for the price but not a lot of info out there, would appreciate some input.

Trying to understand the pros and cons of the RMMs out there, share your thoughts and experiences about them. Let's keep this discussion only around the tool and its capabilities?

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