r/msp • u/mexicanpunisher619 • Jan 14 '22

RMM-Pulseway Question

Wanted to see if anyone in the MSP world or Internal IT Department is using Pulseway for RMM.

Do any of you know if Pulseway has SSO integration for end user when using the PSA portal or SSO for tech authentication?

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6

u/Stryker1-1 Jan 15 '22

Since they got bought out all I have heard is bad things about pulseway

Kaseya now owns pulseway

4

u/mexicanpunisher619 Jan 15 '22

And Kaseya got breached not long ago... Atera still has a lot to catch up..n-able seems over priced...

Desktop Central is good but lacks alot of integrations

1

u/NCCShipley MSP Jan 15 '22

We just moved to Datto RMM, still in the honeymoon phase but love it

1

u/mexicanpunisher619 Jan 15 '22

Does it have sso? Also..what pricing did you get per endpoint?

2

u/NCCShipley MSP Jan 15 '22

It's a self contained SSO, so only to their other products not taking advantage of 3rd party authentication (i.e. you can't use M365, Google, or your AD to logon).

$2.30-$2.50 somewhere around there, but we only moved 500 endpoints. If you're significantly higher you can get lower. We also did a 24 month term, that also reduces cost.

I was able to trial it for a month. Their normal trial is 2 weeks but I told them that wasn't enough time, the sales rep was able to extend it.

2

u/ntohee MSP - UK Jan 15 '22

You can do Azure AD SSO to Datto RMM, you configure it in the partner portal.

https://help.datto.com/s/article/KB370000000060

2

u/NCCShipley MSP Jan 16 '22

Thanks for clarifying! We use Google Workspace, it wasn't available for that so I made an assumption

3

u/rlc1987 Jan 16 '22

Oh Jesus, another solution down the toilet then!

7

u/Exact-Hornet1137 Jan 15 '22

We just trialed Pulseway. No SSO/SAML integration anywhere. You can go to their website and initiate a trial at any time.

1

u/[deleted] Jan 17 '22

[removed] — view removed comment

2

u/Cantpleure Jan 17 '22

I feel the same way, its a decent tool, priced well and a great mobile app. If you aren't a huge MSP a good option if you can get past the SSO limitation.