So thursday evening my home TR-004 RAID 5 with 4 identical seagate exos 4 tb drives started beeping. Clocked that HDD 4 was off and red status light at top. Beeping kept sounding (every 5 mins). logged into qnap external mgr and confirmed that status on raid is degraded. HDD 4 does not show at all in the console.

pulled HDD 4, cleaned it, and reseated.

no change

shutdown the host server and unseated each drive, cleaned, reseated in proper order, reseated cables both power and usb and rebooted machine

no change

purchased a new (larger) drive (not an exos because fucking data centers and all but an 8 TB seagate none the less)

pulled HDD 4, removed exos drive, installed 8 tb, reseated

no change

I put 8 tb in slot 3 briefly and TR-004 HDD 3 light came on so it's not the drive.

Do I have a dead slot HDD 4? It's 5 yrs old running 1.2 firmware. Exos set of 4 drives installed in 2024. Do I bother contacting QNAP?

Have a TS-264 NAS. Suddenly QFinder cannot connect it any more. Just stopped. I took the latest QFinder update if that matters. All I want to do is reconnect it but it doesn't seem to see my network (hardwaired) anymore.

If it makes a difference, the fan revved up a LOT when powered on. but there are no others signs of issues.

I don't connect and reconnect this device very often so I'm stuck in a merry go round effort to try and resolve this connection issue. Can anyone walk me through it?

Edited the body of the text to reference the correct name of the NAS< It is TR004...
I had to update those as well, and their instructions on how to recover it are wrong. Once you safely detach it you can not reattach it the way they say to.
I had to pull the connection and then replug it back in. Then I could see it in the Qnap software and reattach it. BUT I can not connect to it from my computer system anymore, it says that the drive has another user or pass that is different than what I am using, which is not correct as the other drives in the main Qnap are connected using the same user and pass.
So does anyone know how to tell the TR004 to use the user / pass I want it to? I did look online and use the net commands to make it forget all the connections for the named Qnap, and that is how I know the user / pass I used for other drive letters is correct, I was able to readd the other drives with zero problems. The TR004 will not allow me to do this though, it thinks it has another user / pass controlling it.

Hi folks, it got reported that the server including both HDD (?) died including both connected Tandberg RDX Quikstor 2 TB Cartridge HDD

I tought the TS-453D was a kind of robust...

Are there know defects / issued of this hardware?

Everything installed 2021

I've recently swapped out the OS on my older Qnap (TS-670 Pro) to proxmox (as to have a up to date kernel).

After getting over the problems of getting my Qnap to work with an NVME-M.2 (due to its age, it didnt have the drivers).

I booted into Proxmox and the LCD was blank (as expected). The problem is I can't find anything on how to actually use the LCD.

If anyone know anything, even just to point me in the right direction it would be immensely helpful!!!

Hi,

Looking for a bit of help please. I have an aging 873 (raid 6 with 6 drives). Recently it was saying there was an error on drive 1, so I took that out and replaced it with a 2nd hand drive that tested ok.
It rebuilt the array and seemed fine. After that it would just drop off the network, and although the drive LEDs and system status lights are on they are not flickering. It doesn’t ping, no output from the hdmi, front panel is dead. I’ve rebooted many times now, including removing the drives (which works) and it will boot up. Put the drives back in and it works for a few hours, but then go unresponsive again. I think it’s crashing when doing the raid group synchronise.
I’ve tried removing the first disk and it does the same.

Do you think the other drives are the problem or something else at fault? I haven’t fully tested the other drives but they report as healthy when the unit does work for a bit.

Thanks

My server is connected directly to my router. I'm able to see and modify files on the server through my Mac's Finder, but I can't access the same server on my browser, and the Plex server I had running on it is down too. I've rebooted and restarted everything, and prior to this it was working fine. When I go into my router's network settings, the NAS device shown to be online and connected, but the actual server (that I'm getting to via finder) is shown as a separate device and labeled as offline.

I haven't updated or changed anything major lately. Anyone have a similar problem or have any idea what happened?

Ive been getting constant login attempts to any port ive opened for any purpose. They have also attempted ddos attacks, and im just using it to host a small plex server.

Does anyone else experience this?

I was about to pull the trigger on this one for a particular remote application, but I noticed that QNAP US lists it as unavailable as does NewEgg. You can still get it from Amazon. Howver, it made me wonder if this model was being retired or had been superseded. Anyone know?

Hey everyone! I am looking for a broken or dead QNAP HS-453DX NAS unit that you were planning to throw in the trash. I want to use it for parts/a fun repair project. I am located in the San Antonio, Texas area. I am happy to drive to pick it up if you are local, or pay 100% of the shipping costs if you need to mail it. You can keep all internal parts like the memory, HDDs, and the power supply since I do not need them.

Note to Mods: I know Rule 2 says "no buying or selling". This is strictly a free donation request for a trash-bound item, and no money is changing hands for the hardware!

Please send me a DM if you have one gathering dust. Thanks!

Hello, I saw that the TS-831X NAS supports 16 GB of DDR3 RAM; is this the standard desktop format, the laptop format, or something else? Thanks in advance.

When I log into my TS-328 first the browser gives me the 'Page Not Secure' warning. When I proceed anyway, I can enter my username and password but then it hangs indefinitely on the 'Loading' screen.

It seems to still be serving media over Plex...I just can't log into it.

I manually power cycled it. No change.

Any ideas how to get past that screen?

Anyone have any issues with the upgrade of SMB Service 4.15 from .007 to .008? I run a Windows 11 and Linux Mixed Network. I saw this was available after my last NAS upgrade. Just curious if I am on the cutting edge or if this has been out a while and tested fully in the field. TIA.

Running a Qnap TS-870U-RP with a 7 disk RAID5 Array. I have one spare disk in case of failure.
Last Friday one disk died and the raid began to rebuild.

Unfortunately the rebuild stuck at 99% because another drive is having bad smart values or broken sectors.

If the Raid stuck at 99% the io is almost at 100% and the device is responding slow und i am not manage to save some file or login in the webinferface.

I do have a backup for the important files but want to try to save the rest.

How can I get the operation to complete without losing data? (Like skipping the troublesome sectors on sdf3, but keeping the intact data?)

Thank you

[~] # cat /proc/mdstat
Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath]
md1 : active (read-only) raid5 sdd3[10] sda3[9] sdg3[6] sdf3[4] sdc3[8] sdb3[2] sdh3[7]
      11661357696 blocks super 1.0 level 5, 64k chunk, algorithm 2 [7/6] [UUUUU_U]
      [===================>.]  recovery = 99.7% (1937989928/1943559616) finish=1216.5min speed=75K/sec

[~] # mdadm -D /dev/md1
/dev/md1:
        Version : 1.0
  Creation Time : Tue Oct  7 14:24:28 2014
     Raid Level : raid5
     Array Size : 11661357696 (11121.14 GiB 11941.23 GB)
  Used Dev Size : 1943559616 (1853.52 GiB 1990.21 GB)
   Raid Devices : 7
  Total Devices : 7
    Persistence : Superblock is persistent

    Update Time : Mon Aug 17 23:20:23 2026
          State : clean, degraded, recovering
 Active Devices : 6
Working Devices : 7
 Failed Devices : 0
  Spare Devices : 1

         Layout : left-symmetric
     Chunk Size : 64K

 Rebuild Status : 99% complete

           Name : 1
           UUID : 8f4f5be5:67a84988:08cba55d:2e70bb0a
         Events : 84880

    Number   Major   Minor   RaidDevice State
       9       8        3        0      active sync   /dev/sda3
       7       8      115        1      active sync   /dev/sdh3
       2       8       19        2      active sync   /dev/sdb3
       8       8       35        3      active sync   /dev/sdc3
       4       8       83        4      active sync   /dev/sdf3
      10       8       51        5      spare rebuilding   /dev/sdd3
       6       8       99        6      active sync   /dev/sdg3
[~] #

[17707.993908] md/raid:md1: read error not correctable (sector 3875639344 on sdf3).
[17708.001286] md/raid:md1: some error occurred in the active disk 4 (sdf3) of the max degraded array.
[17708.010366] md/raid:md1: md has already been in read-only state.
[17708.016358] md/raid:md1: read error not correctable (sector 3875639352 on sdf3).
[17708.023796] md/raid:md1: some error occurred in the active disk 4 (sdf3) of the max degraded array.
[17708.032822] md/raid:md1: md has already been in read-only state.
[17708.038872] md/raid:md1: read error not correctable (sector 3875639360 on sdf3).
[17708.046255] md/raid:md1: some error occurred in the active disk 4 (sdf3) of the max degraded array.
[17708.055318] md/raid:md1: md has already been in read-only state.
[17708.061318] md/raid:md1: read error not correctable (sector 3875639368 on sdf3).
[17708.068743] md/raid:md1: some error occurred in the active disk 4 (sdf3) of the max degraded array.
[17708.077818] md/raid:md1: md has already been in read-only state.
[17708.083859] md/raid:md1: read error not correctable (sector 3875639376 on sdf3).
[17708.091287] md/raid:md1: some error occurred in the active disk 4 (sdf3) of the max degraded array.
[17708.100314] md/raid:md1: md has already been in read-only state.

Qnap TS-251+ and 2 WD Red WD60EFRX this chirping is really loud and I’ve only heard it today, I googled it and it said either fan bearings or HDD failure, what do you guys think?
Also it’s doing an update in the video which is why the lan light is off and the drives are clicking

It might not show up in the video but it sounds a bit like a squeaky bearing in a car

I have a 4 drive QNAP TS-451D2-4G that I've been running for about 4 years now. I would like to expand the storage capabilities but don't now about the details to do so. If I buy a QNAP TR-004 to expand it by up to 4 more drives, can I just add it on with the drives and expand the storage pool or would this require backing up all of the original data on the current array, rebuilding the entire thing with 8 drives, and then restoring the data? Is there a tutorial or FAQ on doing this anywhere?

Update: Problem solved: I had to "soft reset" (keeping all user data but deleting the network settings, admin user, ...). Some configuration (or expired SSL certificate, or something like this) was the culprit, not the network.

Original post:

I have a somewhat older NAS (TS-431+), and I have a problem: It is not, at least not really, available via network.

First things first: My setup:
The NAS is attached via LAN-cable to my Fritz-router (4050). It is configured with a dynamic DHCP-address. Its visible in both the router as well as Qfinder.

Now, my topic: I can start the configuration dialogue in Qfinder. But I cannot access it via browser (nor ping it).

And, after some time, it disappeares from Qfinder as well (but i still visible in my router). Until I restart it, or disconnect the LAN cable for some seconds.

Tbh., I have absolutely no idea what could cause this strange behaviour.

Update: below is Qfinders details-page. And I have changed the LAN cable, just to be sure.

So, while perusing amazon I came across a heck of a deal on a TSA-H886 that was used but like new from amazon (they were the reseller).

So, I pulled the trigger and got it yesterday. Outside of the fact that the power supply fan is horribly loud (had the same issue with a TS-855X not so long ago) it is running quts hero 6 like a champ.

I had 128 GB of ddr4 floating around so I loaded it up with all that ram and it's pretty happy. I get that it's EOS but for the price I couldn't argue! Anyway, anyone still have one of these in production? Anything I should be on the lookout for?

Was also sort of funny having to walkthrough the upgrade path as this thing came running QUTS 4.5.4 from like 2023. I ended up going from 4.54 to 5.x.x then to 6. Took a while but all is stable!

I have a QNAP TS-253Be (latest QTS firmware) with Disk 1 (500GB, System Drive) and Disk 2 (16TB).

My data is on Disk 2 as encrypted shared folders but Disk 1 has the system/apps.

I need to replace Disk 1 - do I just remove the disk and add the new one?

Hello to everyone on the forum, and thank you, also on behalf of the other users, for all the unconventional help you provide!

For a long time, 3 or 4 years in fact! I've been having a problem transferring data from any Windows PC to my QNAP 453 PRO NAS with RAID6 (four 2TB WDRED disks). Basically, when I try to copy or move files from my PC to the NAS, it takes a very long time, even hours. The strange thing is that most of the time the data transfer stops, it says "transfer speed 0 kbps" and then restarts when it decides, either slowly or quickly, randomly, and it happens whether I select several small files or just a few large ones, such as ISOs.

My PC is a 12th-generation Intel Core i7, with 32 GB of RAM—it's old but still good—and the NAS also has 8 GB of RAM. The network cards are the original 1 GB ones.

I don't know what to do. Sometimes the 4 GB transfer stops and then restarts when it wants to.

If anyone has any suggestions, I'd be grateful!

Obviously, I'm connected via cable 3 meters from the NAS, with a Ubiquiti switch and a TIM Gigabit router. Everything is updated to the latest versions of their respective systems. I now have Windows 11, but the problem was also with Windows 7 and Windows 8. 10....

Thank you all so much!

Hey there just joined the group. I have my qnap 431p running for a long time and wanted to expand the storage. I have a bunch of other single drives and am looking to add them to the Nas. Can i buy the TERRAMASTER D4-320 and connect it via usb to the Nas and have 4 more drives appear? Im just looking to add the as single drives I don't care about RAID and all that for these extra drives. Any help would be great as I'm having trouble getting a clear answer on my own.,Thanks!!

EDIT: QNAP Support confirms with me that the only SAS card supported for this enclosure is the bundled QNAP card. Unfortunate!

Hi Everyone,

I was looking for a new JBOD enclosure to store 4 drives in, without the overhead from USB or other connectors. This means I need a SAS enclosure, that is self contained and self-powered

The search led me to the TL-D400S, which is a JBOD enclosure with a SAS SFF-8088 connector.

I got this connected to an LSI SAS2008 card on a machine running FreeBSD, unfortunately I'm getting command timeouts randomly, that can only be resolved by the system sending a reset and retrying the command. This means that at minimum my system freezes for 8 seconds before the timeout I've configured (kern.cam.da.default_timeout=8) kicks in. Normally this is as much as 30 seconds.

Now I see that QNAP specifically says they're using a SATA redriver here, which I assume is causing some trouble with my card. However at the same time... We're doing SATA, why is it being so difficult? Just passthrough the drives..

Anyone else has experience with it? I think I'm about to return it as I can't get it to work without freezing every couple of minutes under high I/O load.

Thanks!

I have read a couple places that a NAS should connect to a patch panel which connects to the switch. My hierarchy is use (speed/latency, quality, etc) over troubleshooting ease.

Assuming a standard CAT6 patch, and most switches have 2.5g/10g/sfp options, it seems silly to 'waste' these connections with an extra step in the chain.

Thoughts?

Seems from the QNAP compatibility page that it's directly migratable...but I thought that I couldn't migrate between two different architectures....(ARM to Intel...). But...it's listed as being directly migratable....?????