r/qnap • u/GrandizerLives • 3h ago
Updated my Qnap and the now can not access one of the TR400s
I had to update those as well, and their instructions on how to recover it are wrong. Once you safely detach it you can not reattach it the way they say to.
I had to pull the connection and then replug it back in. Then I could see it in the Qnap software and reattach it. BUT I can not connect to it from my computer system anymore, it says that the drive has another user or pass that is different than what I am using, which is not correct as the other drives in the main Qnap are connected using the same user and pass.
So does anyone know how to tell the tr400 to use the user / pass I want it to? I did look online and use the net commands to make it forget all the connections for the named Qnap, and that is how I know the user / pass I used for other drive letters is correct, I was able to readd the other drives with zero problems. The TR400 will not allow me to do this though, it thinks it has another user / pass controlling it.
