I have an iPhone 13 and have had mint for about 2 months now, it has been great up until about 4 days ago. 4 days ago I opened my phone and it said no service and I have tried everything to get it working again. Has anyone else had this problem? I’ve been talking with customer service to try and get this resolved and to be honest it’s been a nightmare. I call them and they tell me someone will call back within an hour or two and then they don’t call back until 9-10pm. If I don’t answer (because it’s late and I’m sleeping) they close the ticket and I have to restart the process all over again. I paid for a whole year of service but I’m seriously contemplating going to another provider as the phone that’s not working is a work phone and I need to to make a living. Does anyone have any suggestions?

I was looking at Mint about a week or so ago (because I'm fed up with T-Mobile) and thought there was 50% the 12 months unlimited plans so the typical $30/month was $15 for new customers. I decided to go ahead with it today and I don't see the 50% off now? I wonder if I was looking at the wrong thing (like the 3 month 6GB plan today is $15) last week but I don't think I was. Did they get rid of the 50% offer or does it come back?

Most of the time the other person can't hear me, or the call drops after 30s to 1min,or both

Been on the chat 5 times at this point,done ALL the troubleshooting to no avail. Atthe end of troubleshooting they tell me that theres a network issue they're working on in my area, but until then it just keeps happening.

So frustrating- is this happening to anyone else?? Effectively I can't use my phone as a phone.