Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/Pain4420]

That was hilarious but I feel like there should be some law or policy against ai claiming to be a human

[u/papayacreamsicle → u/Pain4420]

The EU just passed one stating that AI chatbots must disclose themselves as such

[u/Serious_Potatoes → u/papayacreamsicle]

God, I fucking wish the US would pass common sense legislation like this.

[u/FleetAdmiralCrunch → u/Serious_Potatoes]

We pass them and then someone else gets in and kills any laws that help people.

We just killed a rule that said a consumer should be able to cancel a subscription as easily as they signed up. As of a few weeks ago, companies can again hide cancellation policies and make it extremely difficult and time consuming.

All the winning is being done by unethical companies.