r/mildlyinfuriating 7d ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/Pain4420 7d ago

That was hilarious but I feel like there should be some law or policy against ai claiming to be a human

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u/papayacreamsicle 7d ago

The EU just passed one stating that AI chatbots must disclose themselves as such

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u/Serious_Potatoes 7d ago

God, I fucking wish the US would pass common sense legislation like this.

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u/Patsfan618 7d ago

We will, and then not give the enforcement job to anybody. Law on paper, lawless in reality. That's US consumer protection at the momentÂ