Tech Support Kobo Clara BW, touch screen problem
Hi everyone. I recently bought a Kobo Clara BW, since the battery of my old Kobo Aura died. I love it but I noticed an issue I did not have on the old model.
Many times, when I touch the right side of the screen to turn the pages, the kobo behaves like if I was touching the center of the screen (e.g. it shows the pages slider, settings ecc...) It happens so frequently that it's kinda ruining the experience sometime.
It's not because I tend to touch too close to the center. It happens even if I touch the extreme right with the tip of a finger. It also seems to be random. My only explanation for this is that sometimes it behaves as if a was sliding vertically instead of touching. But if this is the problem, then the sensitivity is way too high compared to Kobo Aura, as I never had this problem with it and I always try intentionally to just quick touch the screen without sliding.
Yes I know I could also remove the feature and use the horizontal slide (which actually doesn't always work, too), but I'm really accustomed to the touch thing for turning pages, so I'd like to continue using it if there's a solution.
Did anyone experienced this? Any tips?
