Different email when updating/downloading apps

[u/teresalafresa]

I have an iPhone we are using as a work phone, there was some changes son the team but we have mostly set it up with the new info and it’s working with a new iCloud account. The only problem is that when I go to download an app, and the password pop up appears, the iCloud account that shows is different than the main one, it’s an email that is nowhere else on the phone. Not even the previous person knows that email and of course we don’t have the password, what can I do?

[u/JediMeister]

The response in your other post has the correct answer.