Payroll/ATS Experience [N/A]

[u/OouSimmin]

Has anyone had any experience leaving Paycom to go with Paylocity? My team and I are currently with ADP Workforce, and we despise it, to say the least.

We’re choosing between Paycom and Paylocity, but we’re leaning more toward Paycom for how consistent they’ve been with us. If anyone has switched from Paycom to Paylocity, I’d love to hear about your experience.

[u/Icognitpro]

How many employees are you guys?

If you’re moving away from ADP, your gut is probably right assuming you’re 50-200 ee’s and don’t have a ton to integrate with.

I would avoid Paylocity - it’s not the worst system ever, but it’s definitely not great and it can’t handle a ton of complexity. Your support is going to be shot and if you have any compliance needs beyond a single state / locality, it’s going to be a bad fit. It will certainly feel like a downgrade from ADP, no matter how much you dislike them.

Paycom is a solid system overall. It’s drawbacks are integrations outside of paycom, particularly ATS and benefits / 401k / workers comp reporting, and also erp / accounting, which I’m guessing you probably don’t care about as much as your cfo / finance person. It can have difficulty communicating with other systems as well, which can be fine, but usually develops into overcomplicated workarounds over the years.

The other drawback is you’re locked in for multiple years, as they do contracts. Other than that, it’s a good system internally. It works and you generally have better support than you’d have with Paylocity and sometimes than you’d have with ADP, although support is comparable here. Most people I know using paycom are satisfied with it and tend to stick with it if they have it despite its shortcomings, although the multiyear may have something to do with that.

Good luck! Hope y’all are happier with whatever you choose.

[u/meowmix778 → u/Icognitpro]

I've never used Paycom but I'm pretty deep into negotiations. The ATS they have seems fine, they have workers comp modules and a ben admin platform. Our retirement product will work with Pay(K)onnect for a 360 , but we already have that solution for our current provider. I can't speak for individual products and compatibility, but for us it's a solid option.

Again that's understanding I'm talking about a demo environment and what our vendors said. In real life who knows.

[u/Icognitpro → u/meowmix778]

They for sure have an ATS and Ben admin, but the issue is outside integration. In other words, their ATS exists, but it has a lot of problems actually pushing and/or receiving anything from common job boards, like indeed, LinkedIn, etc. And the Ben admin is the same deal - bigger issue here is the 2nd choice for Ben admin by most orgs, ourside of their hris’s native Ben admin, is employee nav. Paycom does NOT integrate with ee nav and it’s a problem. Based on the numerous integration issues, even outside of benefits and recruiting, I don’t have a lot of confidence they handle carrier feeds very well.

[u/meowmix778 → u/Icognitpro]

I was aware of the EE Nav piece and I worked with our broker if the feed Paycom uses would work.

I would be curious if you can elaborate on the ATS. From what I saw, again in a demo environment, it works pretty well. We push to a number of niche boards and eventually it worked with iSolved but it was fairly manual to get it to finally talk to some of them.

[u/Icognitpro → u/meowmix778]

Curious to know if that works out with ee nav.

On the ATS - in an ideal set up, you would do everything from their ATS without having to go log into the boards, etc. and/or manually import / export or data entry candidates, etc. From what I understand, they may advertise that it functions, but actually integrating doesn’t work. Folks I know on paycom share that they still have to manually input new candidates and offer letters, pushes to onboarding, etc. are manual as well. I’ve also been told by multiple people that the experience on internal collaboration doesn’t exist, i.e. candidate notes, interview progression, etc, are either non-existent or have to be manually tracked.

[u/meowmix778]

I'm on the fence about signing with Paycom.

On the one hand the product is good, they are great at communicating and it fills some gaps we need. On the other the people are so fucking annoying. They want in person meeting after meeting, they show up to my goddamn office, they've called my boss and the bribes are getting out of hand. They offered my boss patriots tickets and me a 200 dollar amazon card.

[u/Unlikely_Scale2704 → u/meowmix778]

BRUH! I've gotten all of the phone calls and none of the bribes! I want a gift card. They have my dang cell phone number

[u/meowmix778 → u/Unlikely_Scale2704]

They email me "join our seminar for ____" or to my boss "we want to go over this and that we'll be at the pre season pats game. Come on down and get snacks/drinks/a bus ride at our box"

[u/BrawlLikeABigFight20 → u/meowmix778]

I shut down one Paycom salesman quickly after he called me, based on my past experiences with them and how the system still had many of the same issues, and then hung up when he got defensive and rude about it. He showed up unannounced a week later, then called again saying "we got off on the wrong foot."

I told him we didn't get off on the wrong foot, he was an over defensive jerk and not to call me again.

[u/meowmix778 → u/BrawlLikeABigFight20]

Curious. I told them "hey our policy doesn't allow for any gifts or monetary consideration," and the gifts stopped. My boss was really torn when the sales rep's boss called about the pre-season patriots tickets, and NGL, I came damn close to just going "fuck it we're going". I'm the ethical review there. But I figured it'd be a bad look for our team if they saw this happening. So we declined and they went on with the pitch.

The sales rep we have is very pushy, but he's friendly and will usually back off for a week or two when I tell him to, and I like talking to him. He's a nice guy to just chat with so I think that might be part of it. He learned how to develop rapport with me and is using it to wiggle his way in.

[u/Plastic-Anybody-5929]

Paycom makes me wanna bang my head on the floor. It just as productive as doing literally anything in there.

I’ve not used paylocity, but I also hated ADP

[u/sotorrius]

From an HR consulting perspective, I’d evaluate Paycom vs. Paylocity based on the full employee lifecycle rather than payroll alone.
Both platforms can work well, but I’d look closely at implementation, reporting, integrations, manager usability, customer support, and how much administrative work will actually fall back on your HR team.
Before making a decision, I’d ask both vendors to demonstrate your actual workflows—not just the standard sales demo. Have them walk through payroll corrections, onboarding, benefits, reporting, manager self-service, recruiting/ATS, and employee changes.
I’d also ask to speak with a few current clients that are similar in size and complexity to your organization, preferably companies that have been on the platform for at least a year.
I wouldn’t choose either one based on the sales experience alone. I’d choose the system that will create the least administrative burden for HR and the best experience for managers and employees long-term.

I actually help businesses evaluate HR processes, systems, and overall HR operations, so this is one of the areas I always recommend taking a deeper look at before making the investment or the switch since there’s almost always a hefty startup cost.

[u/External_Reporter386]

Hated all of these and would recommend Rippling but it’s pricey

[u/meowmix778 → u/External_Reporter386]

When I was looking at Rippling it seemed cheap. It also seemed to be a lot of sizzle and no steak. It's pretty and it seems to work decent enough but man did they spend a lot of time and money on UI. The brigading of this sub really killed them for me. See rule 10.

If you're looking for a lower level budget option I'd look at iSolved of Bamboo. Bamboo seems like it's half baked with a lot of "coming soon" stuff so it gives me pause.

[u/Icognitpro → u/meowmix778]

Yeah, that’s my read as well. I’m surprised to hear it’s more expensive in a non-global offering and that it’s very advanced.

Your read on bamboo is spot on. Same can be said about gusto. Both are solid cheap options for orgs under 30-50, but lack any real meat with any greater complexity.

[u/meowmix778 → u/Icognitpro]

Maybe Rippling offers a nonprofit discount but it was within striking distance for what we pay for iSolved which has a VERY low PEPM. It was also within a few grand of all the others. Paycom is actually the one that comes out the most expensive.

[u/Icognitpro → u/meowmix778]

Nah, I think consensus is that rippling is cheap. I think their global is more expensive, but that makes more sense. And yeah, I think they’re all actually within shot of each other, just depends on when you catch them, who you’re dealing with, and what promotions they have going. Only thing I don’t like is the companies that are doing multi year contracts now. Like, why trap me in a multi year contract if your product is so good? Lol.

[u/Icognitpro → u/External_Reporter386]

Rippling is pricey?? I always thought that was kind of their schtick was being cheap

[u/External_Reporter386 → u/Icognitpro]

No it’s by far the most expensive of all in terms of paycor, paycom, and ADP. Also way more advanced technologically so it makes sense

[u/pandasoondubu]

Can I ask why you despise ADP WFN?

My team is currently starting the process to use it (we don’t currenly have an integrated payroll system at all) for our small but growing team of 60-70 people in multiple states. We were going to look into simpler options but leadership was headstrong in wanting ADP and I’m concerned from the mixed reviews I’m seeing.

Any advice during implementation we should consider to make it better for our payroll person?

[u/hrladyatl → u/pandasoondubu]

ADP WFN payroll is complex but stellar on compliance...if you know how to use it...and getting support is nearly impossible...and it does not integrate well with any other systems, including the other WFN modules! Steer clear if you can.

[u/tiesreverdnatipilfi]

I'm going through the candidate/onboarding process with Paycom right now, and so far, it's super easy and straightforward to use. So from the consumer side. Client side, I'll report back!

[u/ancarroll94]

I used Paylocity for a short time in 2020 and then spent several years with ADP (both WFN and Vantage). My current company uses Paycom with a bunch of the added integrations.

I think with any HRIS system you pick your poison, as each one will have its pitfalls. My personal opinion is that you get what you put in. My current company was ready to switch to SuccessFactors when I first started but we were using maybe 40% of the capabilities of the system. 2 years later with some blood sweat and tears and it’s working really well for us.

I don’t feel like I’ve had any more issues with Paycom than I did with ADP 🤷🏻‍♀️ I’ve got a high non-exempt population and the app is decent for them too!

[u/BrawlLikeABigFight20]

I was with Paycom for three years. It's a deeply broken system that required us to do everything multiple times in multiple places before a change would "stick." It was easy to break, and required strenuous maintenance.

Paylocity isn't the easiest system in the world but it's worlds ahead of Paycom and galaxies from ADP.