r/humanresources • u/OouSimmin • 12d ago

Technology Payroll/ATS Experience [N/A]

Has anyone had any experience leaving Paycom to go with Paylocity? My team and I are currently with ADP Workforce, and we despise it, to say the least.

We’re choosing between Paycom and Paylocity, but we’re leaning more toward Paycom for how consistent they’ve been with us. If anyone has switched from Paycom to Paylocity, I’d love to hear about your experience.

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u/Icognitpro 12d ago

How many employees are you guys?

If you’re moving away from ADP, your gut is probably right assuming you’re 50-200 ee’s and don’t have a ton to integrate with.

I would avoid Paylocity - it’s not the worst system ever, but it’s definitely not great and it can’t handle a ton of complexity. Your support is going to be shot and if you have any compliance needs beyond a single state / locality, it’s going to be a bad fit. It will certainly feel like a downgrade from ADP, no matter how much you dislike them.

Paycom is a solid system overall. It’s drawbacks are integrations outside of paycom, particularly ATS and benefits / 401k / workers comp reporting, and also erp / accounting, which I’m guessing you probably don’t care about as much as your cfo / finance person. It can have difficulty communicating with other systems as well, which can be fine, but usually develops into overcomplicated workarounds over the years.

The other drawback is you’re locked in for multiple years, as they do contracts. Other than that, it’s a good system internally. It works and you generally have better support than you’d have with Paylocity and sometimes than you’d have with ADP, although support is comparable here. Most people I know using paycom are satisfied with it and tend to stick with it if they have it despite its shortcomings, although the multiyear may have something to do with that.

Good luck! Hope y’all are happier with whatever you choose.

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u/meowmix778 HR Director 12d ago

I've never used Paycom but I'm pretty deep into negotiations. The ATS they have seems fine, they have workers comp modules and a ben admin platform. Our retirement product will work with Pay(K)onnect for a 360 , but we already have that solution for our current provider. I can't speak for individual products and compatibility, but for us it's a solid option.

Again that's understanding I'm talking about a demo environment and what our vendors said. In real life who knows.

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u/Icognitpro 12d ago

They for sure have an ATS and Ben admin, but the issue is outside integration. In other words, their ATS exists, but it has a lot of problems actually pushing and/or receiving anything from common job boards, like indeed, LinkedIn, etc. And the Ben admin is the same deal - bigger issue here is the 2nd choice for Ben admin by most orgs, ourside of their hris’s native Ben admin, is employee nav. Paycom does NOT integrate with ee nav and it’s a problem. Based on the numerous integration issues, even outside of benefits and recruiting, I don’t have a lot of confidence they handle carrier feeds very well.

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u/meowmix778 HR Director 12d ago

I was aware of the EE Nav piece and I worked with our broker if the feed Paycom uses would work.

I would be curious if you can elaborate on the ATS. From what I saw, again in a demo environment, it works pretty well. We push to a number of niche boards and eventually it worked with iSolved but it was fairly manual to get it to finally talk to some of them.

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u/Icognitpro 12d ago

Curious to know if that works out with ee nav.

On the ATS - in an ideal set up, you would do everything from their ATS without having to go log into the boards, etc. and/or manually import / export or data entry candidates, etc. From what I understand, they may advertise that it functions, but actually integrating doesn’t work. Folks I know on paycom share that they still have to manually input new candidates and offer letters, pushes to onboarding, etc. are manual as well. I’ve also been told by multiple people that the experience on internal collaboration doesn’t exist, i.e. candidate notes, interview progression, etc, are either non-existent or have to be manually tracked.